2345 results found
-
Report additional Payouts separately when reservations are updated
Would like the ability to track and report additional owner payouts generated when an existing reservation is extended, without having to manually calculate the difference between the original and updated payout amounts.
Currently, Hostfully updates the total owner payout when a reservation is extended, but does not provide a reporting option to isolate the additional payout associated with the extension.
2 votes -
Translate the template variables to the correct language when populated
I have 2 templates: 1 in English and 1 in French. When I add the variable in the French template and send it to guests (with language as French), for example,
[$PROPERTY_LIST$], it doesn't populate the title of the alternative properties in French.8 votes -
Send low battery email to multiple emails
Be able to send low battery alerts to multiple emails adreesses.
3 votes -
Feature Request: “Stay X Nights, Get Y Night Free” Promotion Type
Problem
Currently, Hostfully promo codes only support:
• Percentage discounts, or
• Fixed dollar amount discountsMany property managers want to run length-of-stay promotions such as:
• “Stay 3 nights, get the 4th night free”
• “Stay 7 nights, get 1 night free”These promotions are extremely common in the short-term rental industry and are difficult (or impossible) to replicate accurately using percentage or fixed-amount discounts—especially when nightly rates vary.
⸻
Proposed Solution
Add a new promo code or pricing rule type:
“Stay X Nights, Get Y Night(s) Free”
This promotion would:
• Automatically apply once the minimum number of…15 votes -
Sync block notes with Airbnb
The notes added to blocks created in Hsotfully do not push to Airbnb's calendar.
2 votes -
Support Linking One Airbnb Account to Multiple Hostfully Agencies/Accounts
Use Case:
I have one Airbnb account connected to two Hostfully accounts to manage separate listings across agencies. However, this triggers a message import error: Found more than one entity of type 'AirbnbUser' that matched the criteria 'airbnbUserID = ? AND agencyID is not null'. I want the ability to connect a single Airbnb account to multiple Hostfully accounts without causing message import failures.Problem Statement:
Currently, connecting the same Airbnb User ID to more than one Hostfully account/agency causes internal database constraint conflicts. This results in message import failures and messaging sync breaks across the connected accounts.Requested behavior:
…
3 votes -
Give us the option to color-code hostfully bookings on the calendar (not just yellow)
We work with multiple agencies and would want the option to color code the guests under which agency to fit in. I understand that there are other colors for OTA platforms such as Airbnb and VRBO, but the option to change colors for hostfully direct bookings will help us who would want to utilize hostfully for direct bookings under multiple agencies.
2 votes -
Add queen bunk bed option
Ability to select queen bunk beds.
2 votes -
Promo code usage
Add a feature to easily know how many times a promo code was redeemed.
2 votes -
Create a trigger to send an automated message if the rental agreement is NOT signed a certain amount of time before a guest stays
we are required to have our guests sign a good Neighbor contract by the city. We included in our rental agreement and we will not send check-in instructions unless the rental agreement is signed. It would be nice to have a trigger to send an automated message to the guest to remind them to sign it if it has not been signed within a certain amount of days before their stay.
3 votes -
Support localization for Property Name variables in message templates
Account: vitor_tgarcia@hotmail.com
Current Behavior:
The PM configured a custom confirmation template in Portuguese and set the Owner's preferred language to Portuguese. While the custom body text correctly displays in Portuguese, system variables inserted into the template (specifically [$PROPERTY_NAME$]) continue to render in English.Support Confirmed:
Property-related variables currently do not support localization.Feature Request:
Please consider supporting localization for property-related variables (e.g., [$PROPERTY_NAME$]) so they render in the template’s/recipient’s configured language.2 votes -
Display actual guest paid amount for Airbnb bookings
In the order, it's currently displayed "Amount paid" which is referring to Guest paid amount. That number is NOT what the guest paid, as it minus the Airbnb host service fee.
The current hostfully layout forces me to have to leave Hostfully to find the information on Airbnb.
1 vote -
allow not to screen known people
Have the availability to decide not to screen known guests who already stayed with the PM in the past, or to avoid doing screening for family or close friends
4 votes -
Hostfully support guest-specific or company-specific pricing for repeat direct bookings - Not by manual updates or code discounts
I manage multiple vacation rentals through Hostfully and have a commercial guest who will be booking multiple separate stays throughout the year through my direct booking website.
I would like to assign this company a negotiated, fixed nightly rate that automatically applies to every future booking they make, without requiring me to manually adjust each reservation or have them enter a promo code each time.
Does Hostfully support guest-specific or company-specific pricing for repeat direct bookings?
It would really help us by allowing us to get more direct bookings by commercial companies who have workers traveling and need a place…
2 votes -
Ability to automatically sort templates & triggers in alphabetical order
Ability to automatically sort templates & triggers in alphabetical order
5 votes -
Triggers should fire in same order for last minute reservation
The triggers should fire in the same order in which they are usually sent, even for a last-minute booking (instead of all firing at once). This is because when you create the triggers, you define a specific time to send each message
48 votes -
Re direct guest to add services after booking process
As we send welcome emails and templates to upcoming guests, we remind them that we provide add-on services as a luxury feature. They can add in an early check in, late check out or decide to bring their fur baby with them for a pet fee. If they want to skip lugging their baby gear with them on the trip, they can add on to reserve ours for their use. They can also add on a celebration package for special occasions or a s'mores bundle to enjoy, along with several other options. We send reminders to our guests before their…
2 votes -
10 votes
-
SafeGuest - have the trigger condition verification completed for Safeguest
Currently we don't the trigger for SafeGuest verification completed. I want to have one so when guest completed the verification step on SafeGuest side, it can send the check-in instruction to guest.
3 votes -
Calculate tax variation on updated booking
On an updated reservation, need the added nights to show not just the total but how much the additonal taxes would be instead of it being one total amount. we have to file taxes quarterly and need to make sure i am reporting these things correctly
2 votes
- Don't see your idea?