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1825 results found

  1. n Florida’s Gulf Coast, sea turtle nesting season runs from May through October. During these months, I’d like to automatically share turtle safety guidelines with guests by enabling a seasonal message trigger for reservations that fall within this timeframe.

    I think there are other templates that would benefit from seasonal triggers

    9 votes

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  2. The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.

    11 votes

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    1 comment  ·  Channels  ·  Admin →
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  3. I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.

    18 votes

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  4. Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    4 votes

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  5. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. 55 votes

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    received  ·  3 comments  ·  Payments  ·  Admin →
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  7. In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.

    E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]

    But currently, the template variables only support some basic order details.

    3 votes

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  8. 4 votes

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    1 comment  ·  API  ·  Admin →
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  9. At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.

    10 votes

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    received  ·  3 comments  ·  Calendar  ·  Admin →
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  10. I'd love to have the ability to recall email that went out in error.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.

    Examples include:

    Hostfully subscription fees

    Inventory purchases used across multiple properties

    Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)

    Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.

    3 votes

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  12. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    22 votes

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  13. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  14. Add Support for Authentication Providers

    Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......

    2 votes

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    Thank you Alex. So we are working on adding authentication providers and we'll start with Google first (sometime this month). It's hard to keep track of many features in the same ticket, so let's user this ticket for the Goggle authentication and feel free to open other tickets for the other improvements you suggested.

  15. Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.

    2 votes

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    1 comment  ·  Calendar  ·  Admin →
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  16. Add the ability to order the fields in the form and edit the xisting ones.

    2 votes

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  17. support direct filter of unpaid leads ONLY. create a formula not "guest balance" that brings ONLY those leads that own money

    2 votes

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  18. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  19. Integrate with Agoda

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    5 votes

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