1662 results found
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Analytics for Message Response Time
We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.
Ideal functionality would include:
• Average response time per message
• Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
• Filterable data (by property, team member, time range, etc.)
• Visual reporting or exportable data for tracking trendsThis would not only help our team hit internal communication goals but also assist in…
4 votes -
Integrate with Rental Listing Sites (Mid Term Rentals)
For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.
Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.
12 votes -
Ability to set different cancellation policies during different times of the year.
It would be nice if there was an option to set a different cancellation policy during peak season (Strict) and a less strict one during off peak season and also ability to set the policy based on lead time
2 votes -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
3 votes -
Ability to set different fees depending on the length of stay
I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?
5 votes -
Posssibility to assign owner to multi-units
Possibility to assign owner to multi-units
10 votes -
Notification when owners edit existing booking dates
Notification when owners edit existing booking dates.
We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.
3 votes -
Able to close hold expired leads
Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.
15 votes -
Add property picture or name in inbox sidebar
Show a picture of the property where the booking was made in the Inbox sidebar.
5 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
11 votes -
More control over calendar scroll bar
Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.
Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.
2 votes -
Generate invoices for guests
would be nice if the team could develop a routing to generate a pdf receipt for guest
75 votes -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
12 votes -
Jobs should be removed automatically if a booking is cancelled
Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.
4 votes -
Make "Where you'll sleep" photo mapping easier to manage in V3
In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.
With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.
It would be great to…
2 votes -
Add Travelstaytion to the list of channels in Trigger creation flow
no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection
2 votes -
Create a report to visulize Owners Blocks
be abe to export owners blocks with a report
2 votes -
Enable Short Stay Premium for channels beyond Hostfullyth Hostfully channel.
It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.
2 votes -
27 votes
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CLEANERS POOL AVAILABILITY
Make a pool of available cleaners for a certain property so when the job gets assigned could be sent to someone available and sync to all the cleaners calendar
2 votes
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