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1669 results found

  1. As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.

    1 vote

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  2. When creating a trigger, please keep the channel is condition dropdown open until finished selecting. It used to do that. Now, we have to check one, click on the dropdown check the next one, click on the dropdown, check the next one, etc.

    1 vote

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  3. I use Zoho Books to invoice owners of the properties we mange. It would be great to automatically create invoices from the financial reporting made in Hostfully on a booking (line-by-line) basis.

    Now I use the reporting as base and copy/pase the net income in my accounting tool to create the invoice (net income x commission + VAT = commission over a booking. I add all the bookings per months and create the invoice. Next to this I need to make an Excel file showing income per booking - commission (VAT included per booking) = payout to owner.

    I share…

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. Can you please create an integration with anystay.com.au? I've also reached out to the team at Anystay to request an integration with Hostfully. Thank you.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  5. From this article
    https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
    => Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
    On remote lock, the check-in and out time is used as the default check-in/ checkout.

    PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.

    21 votes

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    received  ·  7 comments  ·  Integrations  ·  Admin →
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  6. Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.

    I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…

    1 vote

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  7. Request to add Rently smart home integration. We use Rently and they support reservations.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
    If a gift card is written as a coupon code for a…

    16 votes

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  9. The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.

    If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20|%20Huge%20Private%20Yard%20&%20Hot%20Tub

    That should escape the | to %7C:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20%7C%20Huge%20Private%20Yard%20&%20Hot%20Tub

    For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid

    2 votes

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  10. I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  11. I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.

    4 votes

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  12. 2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. Show the emails with reports to the owners as sent by the agency with email settings

    2 votes

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  14. The ability to send a template or automate a template to guests if a hold is extended via the Pipeline.

    3 votes

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  15. I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.

    It would be more easier if we have the template report to extract returning guest data without this step.

    1 vote

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  16. Be able to edit and rephrase wording like "you are about to secure your booking

    5 votes

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  17. Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  18. are there any plans to interface the cleaning application Turno into the calendar view on Hostfully? So we can see who is assigned to the cleaning from that page without going to Turno?

    7 votes

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    0 comments  ·  Calendar  ·  Admin →
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  19. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    4 votes

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  20. When I use the codes "Your reservation begins on [$LEADCHECKIN$] for [$LEADNIGHTS$] with [$LEAD_GUESTS$]."

    What populates in the message is "Your reservation begins on Wed, Sep 11 2024 for 4 with 6. "

    If you could make it say "4 Nights with 6 Guests" that would be significantly better.

    1 vote

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