1728 results found
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Use Vrbo as a Merchant of Record
Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.
7 votesWe are currently looking into this exact implementation where Vrbo will remain the merchant of record for connected PMs. Not that this work has a dependency on Vrbo and the APIs they are planning to provide in 2024 to support this.
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Automated Response Reminder for Unanswered Leads and Messages
I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.
The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).
Customizable Timeframes:
Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).Notification Options:
The reminder can be sent via email, SMS, or…1 vote -
1 vote
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Don't push "Public name" of master listing to Booking titles of sub-units if they are different Property IDs
I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.
8 votes -
Undo Suggested Response - AI Chat
It would be nice if there was a way to undo the suggestion though
1 vote -
1 vote
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Massively delete owners data
I'm looking for a way to completely remove the owners from the system. No name, info, etc
3 votes -
Have ability to add custom fields in the rental agreement form
I want to be able to add custom fields in the rental agreement forms.
3 votes -
Support more date formats in variables
instead of "Tue, Aug 20 2024" it could be "August 20 2024"
1 vote -
Ability to add discount codes to orders from PM's side
Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.
2 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
2 votes -
Ability to remove pricing rule for certain months of the year
I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.
Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.
If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…
2 votes -
Have ability to set the price for extra service as percent of nightly rate
I want to set the price for extra service as a percentage of total rent or daily rent.
3 votes -
Support vertical ratios/ images in templates
Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).
6 votes -
Allow required uploads to the pre-arrival form's custom fields
For custom field add-ons in the pre-arrival form, add the option to require an attachment for such custom fields similar to how IDs can be collected via guest upload, so that PMs can request specific docs as needed.
2 votes -
Allow for multiple rental agreements
Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates
7 votes -
Make "photo tours" can be created in airbnb even when not all of the sections have a photo assigned.
This is a big feature that airbnb is pushing to have completed. This could be penalizing in the algorithm beyond just marketing loss to help conversion if listing is visited.
2 votes -
Filter Inbox or Pipeline by payment status
I want a filter messages in the inbox or the pipeline by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.
3 votes -
Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job
We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.
It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.
3 votes -
Show reason for block on calendar rather than having to click into block to find out.
Visualise in calendar what block is for rather than having to click into it.
3 votes
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