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1738 results found

  1. Promo code that when applied, adjusts the cancellation policy (i.e. No refunds when using promo code)

    2 votes

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  2. Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.

    My idea is to do one of the following:

    • Add text to the sent email that replys need to be sent via the inbox,…

    2 votes

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  3. Show attestation information

    1 vote

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  4. 'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"

    2 votes

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    1 comment  ·  Guest Portal  ·  Admin →
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  5. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    6 votes

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  6. we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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  7. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    3 votes

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  8. 2 votes

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  9. PMs who do not use Hostfully to record expenses would like the ability to completely remove the Owner Adjustment report from the Owner Report, instead of seeing the report with no data.

    2 votes

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  10. The rate multiplier is showing as a line item on lead details.
    I want to have the option to hide it.
    * Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.

    11 votes

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  11. Hold payments for vouchers that are paid in advance for guests

    2 votes

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  12. In email templates, the day of the week and month abreviations are in English, also to French recipients. It should be translated into the template language.

    On top of that, the date and month are inverted for us European. It's very confusing and makes us sound like a foreign automated company.

    See attached printscreen: it should say "du mercredi 16 juillet 2025 au dimanche 27 juillet 2025"

    1 vote

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  13. 1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  14. There are many integrations (and channels). Every time you add a new property, you have to go through a long list looking for those that are enabled, then manage the settings and update to add the new property. If the list of integrations was sorted, it would be much easier to just go through them one by one and add the new property. Same thing with channels.

    Even better would be an option to turn on ALL enabled channels/integrations for a new property.

    1 vote

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  15. Hyperlinks are shown as full URLs in the mobile app inbox only and not in the PMP's inbox.
    Support hyperlinks and be able to click on the URLs and not have them shown as plain text.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  16. I have over 30 templates and it's getting difficult to organize, see what we really needs, identify double communication, etc... It would be great to have the ability to sort them, or organize in custom folders, just like in an inbox.

    1 vote

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  17. I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

    20 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  18. Is there a feature in Hostfully where we can log Tasks/ Maintenance issues for the team to manage

    7 votes

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    received  ·  1 comment  ·  Dashboard  ·  Admin →
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  19. Apply the promo code on the rent not on all the invoice, like the wood we sell, all the food, etc.

    1 vote

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  20. Currently, the booking agent can able to view the thread message with the owner of the property that they are not assigned to.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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