1809 results found
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Analytics Dashboard in the Owner Portal
I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.
21 votes -
Option to sop triggers temporarily for specific guests
I don't want any triggers to fire when I manually add bookings to the system, because sometimes I need to edit the pricing, reservation before the triggers go out. I want to have a button so I can check to temporarily stop all triggers from firing for specific guests.
2 votes -
Enable to edit the email content when sharing the report with the owner
Enable to edit the email content when sharing the report with the owner to make it more professional and personal
2 votes -
When using VacationRentPayment, allow us to accept the bookings before charging the guests
If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.
We need to change this behavior so that guests are not charged until PMs agree to take the bookings
3 votes -
Airbnb Support Messages
Currently, Airbnb support messages are not sent to the PMS inbox, which poses several challenges. Firstly, it requires us to communicate with Airbnb support exclusively through the Airbnb app, creating a need to have both Hostfully and Airbnb notifications enabled simultaneously. This can be inconvenient and time-consuming, especially when dealing with multiple properties.
Moreover, Airbnb support messages are not forwarded to co-host accounts. As a result, I am unable to efficiently respond to Airbnb support requests for the properties I manage through the PMS interface. This limitation not only hampers productivity but also introduces the potential for miscommunication and delays…
15 votesWe're checking the feasibility of this requirement.
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Ability to adjust the pincode access time
From this article
https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
=> Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
On remote lock, the check-in and out time is used as the default check-in/ checkout.PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.
20 votes -
2 votes
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Hourly Pricing Option for Listings
It would be beneficial to introduce the option for certain listings to offer hourly pricing. While it's understood that not all channels may support this feature, it would be valuable for direct bookings. This would enable us to rent office spaces, boat rentals, and other offerings on an hourly basis instead of nightly, providing more flexibility to our users.
1 vote -
only show properties of the agency on the DBS map
At the moment, it's showing the properties of other agencies that we don't manage on the DBS map. It should only show my properties
1 vote -
Add a condition when a guest leavesa good review posted in triggers
We'd love to have a trigger condition to send messages to guests when they left a good review
1 vote -
Ability to create gift cards
We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
If a gift card is written as a coupon code for a…15 votes -
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work
3 votes -
Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote -
Set check-in/out restrictions on specific dates for multiple properties at once
We want to prevent check in/out on 12/25/23 and 1/1/24 for all properties. At the moment, we have to open each property > Pricing tab to do this.
16 votes -
Triggers related to jobs starting time
Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.
(when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)
1 voteThank you for suggesting.
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Report Request: Failed refund Report
Please create an easier way to print a failed refund report.
1 vote -
Character Count in Property Description Request
Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)
64 votes -
Be able to get a report for Due Owner (Net) after the adjustment
There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.
This approach will be more convenient for accounts with many properties and owners.
2 votes -
Have ability to change sub-reports for owner report
I want to select another sub-report used in the custom owner report.
6 votes -
Be able to show the Rental rate only on the Direct Booking Website
Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers
3 votes
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