1762 results found
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Empty Night Analytics
It would be fantastic to have access to historical pricing data for the nights that went empty in our portfolio. Bonus: include pricing data for nights that were booked. Best would be to have a CSV download so we can do our own analysis outside of Hostfully. For booked nights, would be great to include the date the reservation was booked so we could see the impact pacing has on accepted price. The customer problem here: we don't have great visibility to pricing for nights in the past - if we priced too high, there's not a ton of data…
1 vote -
Pipeline filter by property tag
Apologies if this has already been asked, I couldnt find it.
Please can we add the filter option in pipeline "property tag". This is extremely helpful in the calendar view (so I can filter my properties by the location tag), and would be extremely helpful in the pipeline view so we can filter out properties by area managers.
At the moment the manager filter doesn't work (perhaps the way our set up is), but it doesn't filter correctly for us.
1 vote -
Add property name to pre-arrival form
Please add the property name to the pre-arrival form when completed. When I receive the form information by email I cannot see unless I click into the link what property it is for.
It would be extremely helpful as I am managing multiple properties with other managers to know who the form belongs to without having to open the link and then click through the tabs to check the property.
1 vote -
Highlight back-to-back bookings on mobile app
Allow PMs to see which check-in / check-out are back to back, in order to see the importance in terms of priority.
1 voteCan you please a little more your feature requirement? Thank you.
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Ability to upload documents to Owner portal
I am looking for a way to upload documents to the owners portal. Documents that don't exist in Hostfully already. Each year we do a survey of the properties and give recommendations of things the owners improve, so that is an example of something we would like the ability to be able to drop in the owner portal.
11 votes -
Booking Date Variable for Guest Receipts (TICO Compliance)
Hi UserVoice Support,
We are requesting the addition of a booking date variable in the system, specifically to insert the date of the first payment (i.e., the initial booking confirmation) into guest receipts and booking communications.
This date is not only important for guest records and travel insurance purposes but is also a requirement under the Travel Industry Council of Ontario (TICO) guidelines. TICO mandates that travel agencies provide accurate transaction documentation, including the date on which the booking or first payment was made.
Having this variable will allow us to automate compliance and maintain transparency with our guests while…
1 vote -
Notifications for updates from Booking.com
We don't get an email notification when booking.com sends us a message about our account. These are generally important messages that we need to be aware of or where we have raised an issue with them and they are responding. Unless we remember to keep logging into BDC and going to the BDC inbox for that specific property, we would never know we had the message.
1 vote -
Add minimum night stay override option to Promo codes
Currently, we are only allowed to offer percent discounts, or figure discounts to a promo code, but I would like to allow some of my VIP repeater guests the privilege of having a lower minimum night stay during peak periods, say, minimum 2 nights instead of my usual minimum 4.
1 vote -
YTD payout
Ability to display YTD payout as a column in the owner reports.
1 vote -
Do not change refresh token every time tokens are refreshed
Since working with APIs is unpredictable by nature, in this case, something went wrong and the credentials in our system were not updated as expected.
This is expected, as a lot of processes can go wrong, from network issues to database issues and more.
This is the reason I think that cases like the one we are discussing are expected and we will face them again in the future. It is not anyone's fault, it is the nature of the process.
Because of this, I think if the refresh token could always stay the same, we would easily update the…
1 vote -
HighLevel
I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.
4 votes -
Different balance due status for Booking.com reservations
As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.
We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due
2 votes -
3 votes
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Discounts should appear under Rent instead of Fees in booking breakdown
Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually
2 votes -
Make all variables used in system templates available for use in custom templates
Certain variables, such as [$TRANSACTIONAMOUNT$], [$TRANSACTIONID$],[$GUESTINFOURL$]- which leads to the pre-arrival form, and others are only functional in system templates. I'd like to be able to insert them into custom templates so that I can have more control over formatting, colors, branding, and when these messages are triggered.
3 votes -
Ability to push out parent listing without unlinking the subunits for booking.com
Ability to push out parent listing without unlinking the subunits for booking.com
1 vote -
Adjusting Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate
The Dashboard and Analytics formulas miscalculate unbooked nights for parent/child listings. If a parent/child property has one unbooked night, it's counted twice, causing occupancy rates, ADR, and other metrics to drop inaccurately.
Need to adjust Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate
2 votes -
Revise Manage local recommendations feature
Our website is populated via and API from this description. so losing this will mean that our website structure will get impacted
1 vote -
Support query (GET) /properties by multiple locations
Support query properties by multiple locations.
Example:
GET /properties?agencyUid=...&location=Yorkshire,Dales,London,Manchester&limit=100
or
GET /properties?agencyUid=...&location=Yorkshire Dales&location=London&location=Manchester&limit=100
2 votes -
Add trigger condition for VRP payment method
The current booking setting is set to booking request, however, we're using VacationRentPayment (VRP) and by design they charge guests immediately when they place the requests.
We want to turn off triggers for only reservations that use VRP, so they don't get the check in informed, So that I can encourage them to cancel if it don't like the reservation.
We want to add a trigger condition to distinguish the payment method
1 vote
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