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2094 results found

  1. Integrate with Tiket.com

    1 vote

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  2. Hostfully needs to update their software to exactly match Airbnb's calculation for their Host Service Fee customers have full control over the Airbnb markup

    1 vote

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  3. Option to increase nightly rate for a specific date of week, like Sunday. At the moment, we have to select each Sunday manually.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  4. Add a system variable (e.g., {{agency_commission}}) that calculates the agency commission. This variable should be accessible in all relevant templates, especially owner-facing automated messages.

    1 vote

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  5. It would be great to be able to create reoccuring owner adjustments based on a booking instead of weekly/monthly basis. For example, every time there is a booking there is a supply fee adjustment and a cleaning fee adjustment (incase an agency charges differently than the guest-facing cleaning fee).

    1 vote

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  6. Pet fee as a variable to use in templates. Ie, 'Your booking is confirmed for 2 guests and 1 pet'

    1 vote

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  7. Would be useful to have the ability to configure specific dates for our VRBO's mobile and member discounts.
    This is possibile within Vrbo but not while being connected with Hostfully.

    Also, VRBO confirmed this is supported by other PMS.

    2 votes

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  8. Example:
    - A webhook signature (HMAC or shared secret)?
    - A specific header we should validate?
    - IP ranges we can allowlist?

    We want to make sure we can confirm that incoming webhook requests truly originate from Hostfully and prevent spoofed calls.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience

    3 votes

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  10. Hosts using the VRBO integration through Hostfully are no longer able to file damage claims directly through VRBO as they previously could when not integrated.

    When not using an integration, VRBO provides a built-in host protection and claim process that is included in their service fee structure. However, once a property is integrated through a PMS (such as Hostfully), hosts are redirected away from VRBO’s native claim system and must handle damage-related issues through the PMS workflow instead.

    This creates confusion and concern for hosts, as it feels like:

    The claim process is no longer directly accessible through VRBO
    The…

    1 vote

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  11. At the moment, with Automation V3, variables such as [$LEADARRIVALDATE$], [$LEADCHECKOUT$], and [$LEADCHECKIN$] are displayed based on the guest’s language settings.
    Would it be possible to also have an option to default these variables to populate English instead?

    1 vote

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  12. Currently, group bookings require submitting pre-arrival forms for each individual sub-booking in order to mark the entire group booking as complete in the system. This results in duplicate efforts and is unnecessary since a group booking involves one guest reserving multiple rooms. It would be ideal if guests with group bookings could submit the pre-arrival form just once, allowing the system to mark the Pre-arrival form as submitted for all associated sub-bookings.

    1 vote

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  13. Currently, the property name is truncated on the Property Performance page in Analytics, making it difficult to review. It would be helpful to display the full property name in this section.

    1 vote

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  14. 2 votes

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  15. Currently, the /api/v3.2/owner-adjustments endpoint does not support filtering by start and end date. When iterating through properties with long history (for example, multiple years), the payload becomes very large and difficult to process efficiently.

    Please add optional query parameters such as:

    • startDate

    • endDate

    This would allow partners to limit results to a specific time window and significantly reduce payload size.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  16. Enable synchronization of Booking.com automatic messages into the Hostfully Inbox, similar to how standard guest messages are handled.

    1 vote

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  17. Introduce a filter option that allows users to view:

    Active properties only
    Inactive properties only
    All properties

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  18. 1 vote

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  19. After reviewing it we advised PM that > Upon checking, it turns out that currently, there is no such device currently that has official API support from a garage door vendor. Thanks for your understanding.

    PM came back asking to add the following request:

    "I have a driveway that leads to the garage door. There is no path to go to the front door, which makes guests need to walk the driveway, up the road, and then up our front sidewalk to the front door. If the guests could have a code auto-generated for the garage door keypad that controls…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  20. We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!

    1 vote

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