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  1. Some of our properties don't allow pets currently have no way to hide the Pets option in the guest selector, which may confuse guests during booking.

    Requested improvement: Allow us to hide the Pets option when pets aren't allowed, so the guest selector reflects each property's booking policies.

    1 vote

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  2. Ability to filter the number of bathrooms on the Property page

    1 vote

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  3. Currently, the Service Provider can see the block on the calendar, but they are not able to view the detailed notes of the block.

    It would be great if they could see the notes.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  4. I have been requesting some version of this functionality for several years: Hostfully needs the ability to push different property settings and listing content to different booking channels.

    Today, many settings effectively have to be the same across Airbnb, Vrbo, and other connected channels, even when the operational requirements and policies of those channels are very different.

    Examples

    1. Channel-specific lead times

    I would like to be able to set a longer booking lead time on channels where we are the merchant of record, such as Vrbo, than on a channel such as Airbnb where payment is handled and guaranteed by…

    2 votes

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  5. I want to set a property report and add a filter to see specific channels in it.

    1 vote

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  6. For Airbnb, jacuzzi is the amenity key for a hot tub, so a host who selects jacuzzi will see hot tub on the listing.

    It would be correct if Hostfully labels this amenity as“hot tub” for hosts, or only shows the 'hot tub' in the amenities settings for Airbnb.

    1 vote

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  7. Include the name or user identifier of the person who performed each action in the iCal logs. This would improve traceability and help property managers investigate calendar changes and identify the source of issues more efficiently.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  8. When you click outside of some windows, it deletes the work you have done.
    This happens on the pipeline when adding a lead. It also happens in a few other places like adding fees on Fees, Taxes and Policies, when adding Reviews, House Rules, Property Expectations, Price Rules, Triggers (but not templates).

    Is there a way to prevent the window from closing without saving if we accidentally click outside the window?

    1 vote

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  9. In Hostfully Agency Setting, Security deposit is set to be collected at booking time. However, it appears on Booking.com as ONARRIVAL because Booking.com does not have the "WHENGUESTBOOKS" value. I have tried to set the security deposit to be collected 7 days before arrival on Extranet, but it will shortly revert back to "ONARRIVAL".

    It should support other values like 7 days or 14 days before arrival if the WHENGUESTBOOKS value is not available.

    2 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  10. Have the ability to connect a Stripe account form the Owner Portal so the owner does not have to share credentials to the PM to connect their Stripe account.

    2 votes

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  11. Featured properties - Right now, you have to click all the properties to be featured on the site since there is not a "see more" button if you want to feature just a few properties to make the landing page less cluttered. I've had people respond back to me that they didn't see the property they stayed at last year and I have to tell them to do a more detailed search :( There is also not a way to arrange your properties how you want. Sometimes I have new properties that I want to feature first to gain interest…

    1 vote

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  12. Eufy locks have great prices and features for short term rental hosts.

    1 vote

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    1 comment  ·  Devices  ·  Admin →
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  13. VRBO has restriction on images (no text for example) that airbnb, booking.com and direct website don't have. I'd like to give more information but because VRBO system I can't use certain images even on airbnb or direct. The easy option will be to hide certain images per channel

    2 votes

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  14. 1 vote

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  15. Introduce a wizard to make the setup process easier and more intuitive

    1 vote

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  16. it would be useful by quickly being able to see if rental agreement was signed

    right now I have to have a knowledge that icon shows up there when signed, if not signed there is no quick way to know

    maybe if the icon is red and when you hover you would get info 'rental agreement not signed

    3 votes

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  17. Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).

    But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.

    3 votes

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  18. Pls look into adding Wander as an integration channel. We have a couple owners that have requested it.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  19. Provide API endpoints for scheduled messages that allow us to retrieve, delete, or modify the content and scheduled send time. Recently, I needed to cancel a scheduled "Future booking coupon" message for a guest and had to do so manually within the app.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  20. Currently, users have limited options to customize the formatting and layout of reports. We would like to request the ability to edit report formatting, similar to what is available in Excel.

    This could include adjusting column widths, changing font styles and sizes, applying cell formatting, and customizing the overall layout to make reports easier to read and better suited to users' needs.

    1 vote

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