2010 results found
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Ability to Send Mass SMS to Past Guests
It would be very helpful to have the ability to send a mass SMS message to past guests directly from Hostfully.
Currently, SMS messages can only be sent through reservation-based triggers, but there is no way to broadcast a text message to all previous guests at once.
This feature would allow property managers to easily send direct booking promotions, special offers, or announcements to their past guests via SMS without needing to export contacts and use a third-party texting platform.
1 vote -
2 votes
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templates & triggers
Allow editing/personalization for scheduled messages.
3 votes -
Make the process of deleting a fee/tax more intuitive
Right now when deleting a fee under Fees, Taxes, and Policies, the fee will be deleted for all properties by default. You also have the option to select the properties from which you can remove the fee.
However, I think by default we should have it removed for the property that I'm selecting, not all, since it's confusing and I can accidentally delete it for all.1 vote -
manage the order triggers are fired if the have same conditions
manage the order triggers are fired if the have same conditions
1 vote -
Flexible Taxes & Fees Based on Revenue Components, Stay Length, and Booking Channel
Currently in Hostfully there is limited flexibility in how taxes and platform-related fees are calculated and applied. This creates accounting discrepancies compared with how other platforms (e.g., Airbnb) treat revenue components and prevents accurate handling of regional tax rules and channel-specific fees.
Two key limitations cause issues:
.Taxes and levies cannot be configured based on total booking revenue or stay length.
.Fees cannot vary based on the booking channel.This makes it difficult to ensure taxes and platform fees are applied correctly and creates reconciliation problems for accounting.
It would be important to introduce greater flexibility in how taxes and…
1 vote -
Import questions made by potential guests in BDC listing
import questions made by potential guests in Booking.com listing
1 vote -
Allow Booking agents, property sales managers and assosciates to see and manage templates and triggers.
Allow Booking agents, property sales managers and assosciates to see and manage templates and triggers.
2 votes -
Do not limit an email to only one guest or owner
be able to use the same account for different profiles under the PMP
5 votes -
Archive Photos without deleting them
I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.
20 votes -
1 vote
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Add log to see who read/marked read the message in inbox
A message was missed due to someone read or marked the thread as read, which resulted in a late response to guest.
when someone click on the Inbox, it could be auto load the 1st unread thread, hence the thread is marked as read, when you move to another guest thread.
Right now, it's not possible to see who read the inbox.1 vote -
Authentication improvements
Add Support for Authentication Providers
Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......
3 votesHi everyone!
Updating the status back to "under review" as we had some changes on our roadmap and have two projects to be done before we can jump to SSO with Google.
We will update the idea card once we have a better understanding of the timeline.
Thanks a lot for your patience.
Best, Kathi
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Monthly Breakdown Within Owner Reports
Currently, users can generate owner reports for either: A single month, or
a custom date range spanning multiple monthsHowever, when generating a report for a multi-month period (for example, December–February), the data is aggregated into one combined report. There is no way to view or export the same report with a clear separation of data by month within that period. I'd like to have an option to split owner reports by month when generating a report for a multi-month period.
2 votes -
Add “Send Rental Agreement” Option in Pipeline
There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.
3 votes -
1 vote
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group booking should not allow guests to book both master and sub units at the same time
We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking
1 vote -
Discount & Promotion Analytics in Hostfully Dashboard
The Hostfully analytics dashboard currently provides strong metrics such as:
Rental revenue
Nights booked
Average Daily Rate (ADR)
Occupancy rate
RevPAR
However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.
Problem
At the moment, there is no reporting that shows:
Total discounts applied
Promo code usage value
Revenue lost to discounts
Gross potential revenue vs discounted revenue
Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.
Requested Analytics
Add discount reporting within the…
1 vote -
Ability to Set Age Restrictions for Bookings Across All Channels
I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.
Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?
6 votes -
Ability to make calendar on Direct Booking site clickable
The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.
This functionality (like the calendar widget), would greatly improve user journey.
5 votes
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