2254 results found
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Add bank transfer as a payment method
Currently, we do not have the option: Bank Tranfer for the guest to pay.
It would be great if we could add bank transfer as a payment method
1 vote -
Notify PMs When Airbnb Messages Are Delayed
When Hostfully detects that Airbnb messages are not being imported within the expected timeframe, notify affected customers proactively.
1 vote -
Taxes sent to Booking.com is set to "included" instead of "not included"
When adding taxes to Booking.com, there is an option to set "included" or "not included" in the rent amount. However, this option is not available in Hostfully. The taxes are sent to Booking.com and set to be not included by default.
We need it to be included in the Rent amount instead of being added on top of the rent.
1 vote -
Add granular update details to UPDATED_PROPERTY webhook payload
Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.
I would like the payload to include more granular details about the type of update, for example:
Pricing update
Photo update
Amenities update
General property details update
Pricing rule update, etc.
This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…
5 votes -
Ability to not include automated messages in the inbox.
There should be an option to exclude automated messages showing in the inbox as I struggle to keep on top of the messages that need answers to them, these don't as they are automated. You don't need to keep on top of them as they are automated to go - you do however need to answer guest messages.
1 vote -
Be able to set tax rates to start on specific dates
I just received a notice from my municipality that they are increasing the tax rates:
If you are a transient lodging provider or intermediary, you must collect the Transient Lodging Tax at the new rate for all stays ending on or after January 1, 2027. Transient lodging tax is based on the date occupancy ends. For stays that begin in 2026 and end on or after January 1, 2027, the increased rate must be applied to the retail price of the entire stay, not just the portion that occurs in 2027.
I cannot make that update to my tax rates…
1 vote -
id
Create an option to delete stored government ID information collected through the pre-arrival form after say, 6 months.Some guests are expressing unease about uploading government ID. I don't want to abandon that requirement but give them assurance that it isn't stored for ever
1 vote -
Remove visibility of direct booking property from website
I have some properties that owners don't want to have online so people can search for them, but we want to retain the capacity to send quotes to prior guests and friends and family when they ask. I'd like to be able to keep these properties active in Hostfully for direct booking quotes, but I don't want them to appear in my search results on the website that Hostfully creates.
1 vote -
Ability to set check-in and check-out times to the exact minute
Currently, the Check-in/out time field in the property's Booking Settings only accepts whole hours (for example, 09:00 or 10:00). Times with half-hour intervals, such as 9:30, cannot be entered in the property settings.
It would be great to be able to set up half-hour times.
1 vote -
Exposed cancelled_at datetime via leads / leadsql
There's no such data at the moment exposed via API and the only reference is via webhooks.
1 vote -
1 vote
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Highlight the day on the Web Calendar
The app calendar now shows the previous days bookings in a lighter shade - that is so helpful. If you could do that to the web calendar that would be amazing - and if you could make it possible to click on a date and have the entire column highlight that would be even better! Thank you
1 vote -
Allow Channel-Specific Property Settings, Rules, Lead Times, and Listing Content
I have been requesting some version of this functionality for several years: Hostfully needs the ability to push different property settings and listing content to different booking channels.
Today, many settings effectively have to be the same across Airbnb, Vrbo, and other connected channels, even when the operational requirements and policies of those channels are very different.
Examples
- Channel-specific lead times
I would like to be able to set a longer booking lead time on channels where we are the merchant of record, such as Vrbo, than on a channel such as Airbnb where payment is handled and guaranteed by…
1 vote -
Add a channel-specific custom text field for cancellation policy explanations
Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.
3 votes -
Change “Book Now” Button Label on Direct Booking Site
Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).
Reason:
I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.
4 votes -
Connect Stripe from Owner Portal
Have the ability to connect a Stripe account form the Owner Portal so the owner does not have to share credentials to the PM to connect their Stripe account.
1 vote -
create a variable to bring an image (a map of the unit location)
the ability to create a variable that can bring an image for a particular listing /unit
for example>a way to add an image (a map of the unit location) as a variable
2 votes -
Support Airbnb Extended Cancellation policy in Hostfully
There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.
2 votes -
Ability to communicate through different threads in the inbox with sub-bookings in a group booking
Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking
3 votes -
client information
We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database
5 votes
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