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Property Management Platform

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2146 results found

  1. It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
    There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.

    2 votes

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  2. I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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  3. We would want to feature videos of our different spaces / properties, just like property photos.

    36 votes

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  4. Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    4 votes

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  5. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    18 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  7. I would like to have the ability to export all the attachments like photos, and videos from the inbox

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.

    We want the system to have ability to tell in the message what actually changed.

    16 votes

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  9. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    3 votes

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  10. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    8 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  11. Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay

    23 votes

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  12. 2 votes

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  13. 3 votes

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  14. Ability to change the order that the properties are displayed in the Direct channel

    7 votes

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  15. 7 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  16. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    2 votes

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  17. It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.

    7 votes

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  18. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    4 votes

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  19. Ability to forward all emails from inbox to multiple team members.

    7 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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