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1768 results found

  1. Give Service Providers, specifically cleaners, the ability to report to the agency any issues with a previous guest and be able to provide pictures and estimates of remediation, within Hostfully, so that they are all linked, instead of having to do this outside Hostfully.

    16 votes

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    planned  ·  0 comments  ·  Service Hub  ·  Admin →
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  2. -Add pictures to listings.
    -Be able to make changes to listings.

    2 votes

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    received  ·  1 comment  ·  Mobile App  ·  Admin →
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  3. We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  4. This client would love to have the mobile app being fully white labeled

    3 votes

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    received  ·  2 comments  ·  Mobile App  ·  Admin →
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  5. In enhanced reports tab, I noticed that the financial report seems to have almost all fields available to add in the report, but in other types of report some fields are not available.
    For instance, I need to build a report for the government regarding tourist tax. I would love to add the tag of the guest in this report, because that is a workaround I have found to include the origin country of the guest in the report (by the way it would be useful to have a field for the country of the guest).
    In a financial type…

    1 vote

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  6. It would be valuable to add additional variables the the Review templates we use.

    I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.

    I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.

    4 votes

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  7. Payment processor for cleaners. I want to be able to pay my cleaners directly from hostfully/stripe automatically once a job has been marked as complete.

    5 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  8. The check box "Send copy to Agency" in custom templates like the one in system template is for control purpose, we always do send a copy to the agency.

    This is because (as you are aware of) the toggle function is not working well and we need to know when and if a template has been send (automatically and manually). It’s our work process at the moment. Also once in a while the connection we have via Outlook got a token error.

    This is also a check when we don’t receive a email send into our Outlook Inbox.

    1 vote

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  9. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    11 votes

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  10. Hi team,

    We'd like to have a report to determine what percentage of bookings come from each booking platform. For example I would like to be able to see what percent of bookings come from Airbnb, BDC, etc.

    For now, it's possible to run Property performance report or any others, but the Channel performance one for agency.

    1 vote

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  11. I'd like it for my main "Rental Properties" page on my website. So people can see a picture of the property before they click into anything.

    1 vote

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  12. We'd love to have all Stripe transaction shown on Transaction tab on Hostfully, including "Incomplete" ones to match with Stripe so we can easily track all the transactions.

    1 vote

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  13. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  14. When a client lead is in the system for dates that get booked by a different lead the original lead is not able to be edited at all. The system will not allow it to be saved since the dates have been booked. Regardless if lead is closed or open. this lead can not be edited / saved.
    Users should have the ability to change some information such as notes, name, change lead assignment etc and SAVE a lead regardless if the dates are reserved.
    This is a serious limitation in your platform and causing us a lot of issues…

    2 votes

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  15. Just like Airbnb has easily visible blocks when the minimum night is not available, it helps us from having to eyeball and discover or having to click every block. Info should be automatically showing up in a block that goes between bookings when we don't have the minimum night met and then when we have blocks, there should be a note in there that is visible so we don't have to manually click every single block to find out what it's for. Airbnb has this and it makes it really easy visually to know what a block is - whether…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  16. It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  17. For all of my messages to a guest, it would be really nice for my signature below to automatically populate. I am able to add a signature area to all of my templates, but it's not an option from the inbox. I think it looks way more professional than just a short response that comes across more like a text message.

    2 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  18. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.

    3 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  20. It is unnecessary and confusing. Pay today - states the total amount due and then the credit card collection section should follow. Instead - followed by "pay today" is "deposit payment and deposit due" - stating the same amount as pay today unnecessarily and confusing the guest because it states that it is a "deposit" making them think that they get this money back. PLEASE delete this "deposit" unnecessary section. Thank you!

    1 vote

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