2288 results found
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Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.6 votes -
Rental Agreement
Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.
5 votes -
Add "sort by" filter for mobile Inbox
I want to have "sort by" filter (most recent/ arrival date) for mobile Inbox
2 votesgood idea, we'll prioritize this on our mobile app roadmap
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Field for Weekend Base price
it would be nice to have a field just like the nightly base price, but work Weekend Base price. percentages can't always round to zero.
4 votes -
2 votes
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Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
12 votes -
Ability to export guest addresses from Client Information tab
I need to export the addresses of all my guests along with their names and booking information. We need this for marketing purposes.
3 votes -
only want some properties to show up on the widget
I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?
5 votes -
Show Arrival/departure time (Stay details) in the lead information in inbox page
Since the Inbox is the place I spend most of my time, it would be very helpful if the reservation details in this panel were accurate.
It currently shows the standard checkin time of the property, which might not be accurate. I'd like to see the arrival/departure time in Stay details tab in the Inbox page.
1 vote -
Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
[$NEWMESSAGECONTENT$]
[$INBOXTHREADURL$]
35 votes -
3 votes
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Improve "minimum price rule" logic
When activated, the minimum price rule does not seem to generate the desired prices.
We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.
2 votes -
Remove language template from a System Template
There's no "Delete this template" option for system templates so it is not possible delete a language template.
5 votes -
Send emails to guests from different email addresses
Would it be possible to send manual messages from one email address, and automated emails from a different email address?
4 votes -
Enable inbox filtering for messages from guests that haven't been replied to yet
The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.
Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…
6 votes -
Be able to create a trigger based on guidebook marketplace purchase.
As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.
2 votes -
2 votes
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Show Booking status under guest name in Inbox page
I would like to see the Booking status: Confirmed/request/cancelled within the guest inbox in the app, similar to Airbnb's innox
2 votesGood idea, we'll add it on our roadmap, thank you for the suggestion.
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The deposit percentage and balance due date on the Payment Request Page should correspond with for Guest Reservation Extension Data
Incorrect deposit percentage and balance due date on payment link when it's extended checkout date
Step to reproduce
- Booking is fully paid
- Extend checkout date
- Send payment link again
- Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.
We find out this is really confusing for both guests and us. It should be updated according to…
1 vote -
Capture change of order in financial report
Right now, the variable {ORDERTOTALAIRBNB_DIRECT} will extract the total Airbnb amount before the Airbnb cancellation.
1 vote
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