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2332 results found

  1. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  2. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  3. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  4. Be able to include the marketplace purchases in the PMP for reporting

    8 votes

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  5. I want to able to import calendars into your system via Ical even the calendar was empty.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  6. When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  7. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  8. .I want to get owner adjustments bulk added and updated

    13 votes

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    under review  ·  Steph responded

    Thank you for your feedback. We are currently adding bulk editing to most of the pages and we're considering this as well.

  9. Give PM access to restrict 'connect to Airbnb' in owners portal

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  10. In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.

    2 votes

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  11. Currently, only amenity "pool" is supported by Hostfully for HVMI channel. When I used the Filter & Sort and clicked Pool from there, the property shows up. However, when I used the Popular Filters and clicked the Private Pool, the property does not show up. I want amenity "private pool" to be supported.

    1 vote

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  12. 3 votes

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  13. I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    7 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  14. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    12 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  15. We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
    - Reservation Specialist handles messages and booking modifications prior to a guests' stay.
    - House Manager handles messages from guests in-stay
    - Vacation Designer handles messages from booked guests and in-stay guests

    The inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  16. Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    5 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  18. Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.

    13 votes

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    received  ·  1 comment  ·  Other  ·  Admin →
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  19. I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    16 votes

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  20. On the complex condition trigger which sends out check-in details.
    I need the condition when Superhog checks have been made then send out the check-in details.

    10 votes

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