Skip to content

Property Management Platform - Web

Property Management Platform - Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

492 results found

  1. Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. When a guest is booking a reservation, chooses location and dates, it takes you to booking page where a TOTAL Cost of Stay shows, instead of the base nightly Rental Rate. This may scare off many interested guests. You can "show details" which will outline all the cost associated with the booking, but we believe it's critical to have Base Rental Nightly Rate showcased at top where it only currently shows TOTAL COST for One or More Nights. Desire what hotels and airlines show when booking reservations.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Under each agent message it shows " Sent via Email April 02 2022, 10:30 am"

    It would be very useful to have the agent listed here too. e.g. " Sent via Email April 02 2022, 10:30 am by <agent>"

    It will make it easier to track agent responses in the booking thread

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Inbox  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Use the "Add tag" feature to add tags that can then be used to filter the Pipeline. I.e. "Return Guest"

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add Accessibilities feature from Airbnb into Hostfully so it can be directly edited from Hostfully without the need to disconnect Airbnb from Hostfully, to then be able to edit this section on Airbnb, and then have to reconnect Airbnb and Hostfully and losing all the reporting and historal reservations data for that listing in the process.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. The analytics section needs a big rewrite. If I have booked a unit for a multi-month stay, my revenue says I am not making any money. I want to be able to get more information about each property like the ADR (pre and Post cleaning fees etc.) The number of my additional sales (pet fees etc.) Charts and graphs are also nice to have features so that I don't have to export to another program and create them myself.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I find that the information on the Dashboard is not very useful to me. I would like the dashboard to show high level performance like Occupancy rates, YTD and MTD revenue etc.. I suggest the following:
    - Configurable components on the Dashboard (allows users to display or not display the component
    - Total Revenue by month (a graph that shows revenue by month, similar to what AirBNB shows), allow filters by property
    - Total Occupancy by month - allow filters by property
    - Improve the notifications section, currently I think it is broken - it shows old information and I…

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dashboard  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It would be great to add custom details for an owner booking when they block out dates via their owner page.

    We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.

    I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  1 comment  ·  Owner Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It would be really helpful to be able to select a timeframe for the discount - ie. Stay 7 nights and receive % discount.

    Also to be able to apply the discount to particular houses as not all our property owners like to offer discounts

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Currently, the only required information the guest needs to input when instantly booking via Hostfully is their name, email and dates. We need to collect mobile phone numbers, whether or not they're bringing a pet and would like to require a message from them about their stay.
    For instant booking on Airbnb, you can require the guest to answer your customized questions at booking. It would remove so much back and forth for me if I could customize what we capture from the guest at the time of booking.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Sometimes guests do not see the emails that are sent. Would it be possible to flag messages coming from Hostfully as important to help guests see those messages?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. If there are dates available to extend the stay (either before or after the dates that the guest initially chose), create the possibility to notify the guest at the last minute, so that they can easily extend their stay if there are available dates before the next guest's booking starts.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The current template and trigger section is cluttered. You have to create the same message several times if you want to send it out via airbnb message and a duplicate message to send via email and another duplicate for sms.
    There should be only one message and a checkbox for each delivery method.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I would like to be able to run a cancelation report for the day a reservation is canceled by guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.

    Thank you.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. To help fill gaps in our calendar, we would like to accept offers from non-traditional booking platforms that connect with film production companies.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. It takes me a very long time to go through the list of Amenities because it isn't alphabetized .... even if no one else wanted it that way, I would love the ability to be able to manage it so I can see it in a way that makes it much faster for me to go through ... also am very confused as to why the "Baby high chair" is listed under "indoor" amenities instead of under the "family" section. Would also be great to have the ability to add an amenity to a specific section (i.e. Fire Pit could…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Booking info is available through Zapier but a discount is not. This means if using Zapier for any calculations outside of Hostfully then they will be wrong if missing Discounts.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?