2108 results found
-
Improve Password Reset UI with Clear Requirements
I would highly recommend this be part of the pop up that you see when you attempt to reset a password. i.e. list what symbols and characters are required, the min and max length, the characters and symbols that are not required, etc. This is pretty standard stuff for a working app
1 vote -
VRBO Commissions posted in Hostfully View Order
Post VRBO Commissions on each booking View Order. You have this enabled for Booking.com, but we have to look up VRBO commissions on VRBO platform. VRBO bills commissions in batches, so this is hard to find and include on Owner Statements at the end of each month.
1 vote -
1 vote
-
1 vote
-
Booking report
support direct filter of unpaid leads ONLY. create a formula not "guest balance" that brings ONLY those leads that own money
2 votes -
Support Open Inventory/ itinerary for Booking.com reservations
I have regularly situations that guests are delaying their check-in or leaving earlier. In any of this cases accommodation is not carrying costs of their choices. We do not provide refunds, payments adjustments for the change of plans of our guests or flyight delays. This shall be covered by their travel insurances.
We just want to have our data in calendar correctly so our team is not confused which day to expect the guest or to do check-out procedure. We also can use accommodation those days if there is interest. For that we need to open inventory (terminology from Booking.com…
1 vote -
2 votes
-
UI Improvement: Stay Details: Reason for trip
The pre-arrival form allows for more text than what is shown in the Stay Details section. Unlike the Extra Notes section, there is not the handle in the corner so that you can pull to expand and reveal all the text. Instead, I have to go back to my email and search for the copy of the complete form that was emailed to us. It would be a very simple fix to add this expander!
1 vote -
be able to use the scope per total order with all channels when creating a fee
During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.
5 votes -
Ability to set a different default address when creating a lead
Currently, when a PM creates a lead manually, the client information always defaults to California as the address. This cannot be changed, and PMs need to update it manually each time.
It would be helpful to allow agencies to customize the default address (country, state, or leave blank) when creating a new lead. This would save time and reduce errors, especially for agencies operating outside of California.
3 votes -
Manually Schedule Messages
I would like the ability to manually schedule messages without using a trigger.
7 votes -
Conditional Formulas Based on Pet Fee in Reservations
I would like to set up conditional formulas that apply only to reservations where a pet fee is included.
1 vote -
Add beds to different room types
The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.
4 votes -
adding a link so you can upload an image in the booking report
we send these images in the statement as evidence of each reservation to the owners
The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.
4 votes -
mid
We really need the ability to toggle triggers for longer length stays. When we book for longer then 30days and up to say 6 months we are sending STR messages to guests
2 votes -
Guest state variable
be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking
Nowadays guest info don't bring this data
3 votes -
Configurable Resolution Line Items for Trust Accounting & Reporting
DESCRIPTION
Introduce configurable resolution transaction line items that allow Airbnb (and other OTA) resolution amounts to be split into distinct, clearly defined entries for accurate reporting and trust accounting integrations. This should also apply to cancelled reservations with partial payments, where manual allocation is often required.PROBLEM
Resolution amounts and partial payments from cancelled reservations are currently recorded as single transactions. This does not allow separation between owner revenue, manager revenue, or mixed allocations, which is required for compliant trust accounting and accurate financial reporting.IMPACT
- Incorrect or incomplete mapping when integrating with trust accounting systems such as VR…1 vote -
Automatic service provider notifications when guests extend their stay so they know the service date changed.
Automatic service provider notifications when guests extend their stay, so they know the service date has changed.
5 votes -
Template Variable for Net Security Deposit
introduce a template variable that exposes the security deposit amount minus processing fees, so hosts can communicate accurate refund amounts to guests
1 vote -
Add a condition or event to the triggers for Lead Note
Some integrations add notes in the lead modal. This information can be useful to operations. Could we please have a trigger event for Lead Note, so when a note is added to the lead modal, it could trigger a message with the Lead Note variable so the PM can see the note message WHEN the note is added?
2 votes
- Don't see your idea?