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Property Management Platform - Web

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1728 results found

  1. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    78 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  2. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  3. Show the emails with reports to the owners as sent by the agency with email settings

    1 vote

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  4. It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    6 votes

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  6. check duplicate threads, names, loading page,

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  7. Allow the unverified guest can send the booking request
    When I set
    - Booking setup: instants book
    - Guest requirement: well reviewed guests with verified identity for channel Airbnb

    => only well review guest with verified identity can be able to book instantly with me.

    Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.

    2 votes

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  8. I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.

    6 votes

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  9. I tried adding a new user to my company's account today and it sent an email to all of my users

    2 votes

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  10. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    2 votes

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  11. 2 votes

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  12. 2 votes

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  13. We have customers from all over Europe. When they book many forget to type in country code. That's not practical. Thats why choosing country code when booking should be mandatory. Thank you for a great service.

    2 votes

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  14. I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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  15. Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    5 votes

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  16. When sending a custom template from the inbox, show the subject line of the custom template. Currently, when you send a custom template from the inbox, the received email subject line says, "You have a new message from (Agency Name)". It would be useful to maintain the actual subject line of the custom template.

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  17. A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
    It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  19. We look forward the team can give access Owners to the Mobile app.

    23 votes

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    5 comments  ·  Mobile  ·  Admin →
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  20. 1 vote

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    0 comments  ·  Other  ·  Admin →
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