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  1. 3 votes

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  2. The Min. Wknd Stay will be updated automatically for dates that have not been modified (Green color in Pricing page)

    For dates with Orange color, PM would have to manually modify the minimum stay or click "Reset", however, both of the Minimum stay and Daily Rate would be reset.

    As a result, manual work must be initiated because there're some weekend dates with dynamic daily pricing.

    It will take lots of time and effort to adjust each weekend once again. It'd be great if we can reset the whole pricing calendar from main settings.

    1 vote

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  3. 2 votes

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  4. When I accepted Airbnb booking request from Inbox, the lead status in Hostfully did not change. So I tried to accept it again and got the error message "AxiosError: Request failed with status code 400".

    After checking with Support, we figured out it's because payment was pending from guest.

    So if the message is made more clear for future errors, it would be more understandable and helpful.

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  5. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    6 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  6. I want to send my cleaner a text when a new booking is made within a week of check in . i dont want to send my cleaner a text with every new booking because she wont be happy and will miss the important texts. lease help me do this

    1 vote

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  7. There will be an error OException during parsing request body when I input an amount with comma to Main Settings. For example: 15,999 is not a valid input for nightly base price. (it needs to be 15999). I want to be able to enter the amount with comma, or the system to add a prompt so users know not to put a comma there.

    1 vote

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  8. I run a lot of reports, and they start to stack up in the RECENT REPORTS.
    I like a clean house, so go in and delete them when done ever so often.
    But using the Delete button is slow. Love to have either a:
    1) Checklist and bulk delete
    2) Delete by TYPE or Report run
    3) Delete all

    Options.

    Thx!

    4 votes

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  9. Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.

    It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.

    This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…

    3 votes

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  10. I want to have management fees/community fees added to the nightly rate when guests inquire in Hostfully direct booking site, similar to Airbnb.

    At the moment, all fees are listed as separate items in the guest's view

    1 vote

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  11. I want to integrate with Houfy, my friends get a good result from this channel

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  12. I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.

    Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
    How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.

    Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…

    12 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  13. Because some property managers are not the OWNERS of the listing, it is misleading when we are working on managing and respond to guests but it’s the owner name that shows up and not the person managing or handling the account.

    Every message we send without Hostfully shows the owners name as though the message is coming from them - but it is NOT.
    The owners have asked why we aren’t getting the credit or using our name when responding to my guests and I told them your program doesn’t have that option.

    6 votes

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    under review  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Many guests have questions they wish to clear up before booking and won't book unless they contact you first.

    5 votes

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  15. When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.

    I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.

    25 votes

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    2 comments  ·  Channels  ·  Admin →
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  16. I want to add Lodgelovers.com as a channel. Channel managers don't support this & for iCal Continuous Sync, sometimes there is a delay.

    1 vote

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    1 comment  ·  Channels  ·  Admin →
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  17. When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Airbnb has the option to choose to share the Service Fee between the host 3% and the guest 12% OR have the host pay the full-service fee 15%

    I don't see any place to manage that option on Hostfully.

    1 vote

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  19. When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.

    2 votes

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  20. The formula for calculating the surcharge at the channel is wrong. Here is the explanation that I had with the Support Team. After that, they ask me to put it in here


    many thanks for your feedback. And we can close the case. The problem in this case is that we have 2 different numbers and different situations. The way you explain it and hostfully do it it is right and not right.

    I try to explain it:

    I have a pizza and like to make my pizza 15% bigger. Than I use your Formular: 100 * 1.15 = 115.…

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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