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Property Management Platform

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2033 results found

  1. Add to the owner glossary on Enhanced report the Owner business name

    1 vote

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  2. Automated reports don't send out if no data

    2 votes

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  3. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    10 votes

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  4. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. 2 votes

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  6. I want to have the trigger condition to send the message out only if the rental agreement has not been signed.

    For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages

    34 votes

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  7. Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  8. We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).

    6 votes

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  9. All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?

    1 vote

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  10. The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.

    1 vote

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  11. Make all properties show on the map as soon as a customer clicks

    7 votes

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  12. send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  13. I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.

    6 votes

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  14. Add the possibility for knowing if a reservation is a special offer in Enhanced Reports

    2 votes

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  15. Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.

    13 votes

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    2 comments  ·  Channels  ·  Admin →
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    We are currently looking into this exact implementation where Vrbo will remain the merchant of record for connected PMs. Not that this work has a dependency on Vrbo and the APIs they are planning to provide in 2024 to support this.

  16. Todoist offers multiple integrations incl Zapier and they also have an API. Task management is very important for cleaning and maintenance and several other functions. todoist.com

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  17. We would like to see the total for the parent + its sub units in the Analytics page.

    Right now, if the parent is not rented as a whole, it shows as 0.

    3 votes

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  18. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    5 votes

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  19. At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    13 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. If the properties are numbered so we can see them listed in numerical value. Currently, if properties are numbered 1-15, for example, they will show as 1, 10, 11, 12, 13, 14, 15, 2, 3, 4, 5, 6, etc. Can the system recognize the actual number value instead putting 10 after 1?

    1 vote

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