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Property Management Platform

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2055 results found

  1. When you update the price for the range beyond the booking window, the 2 boxes to prevent check-in & checkout are ticked. But when the date opens up, or when you extend the booking window, the dates stay prevented for check-in & checkout.

    What this does is cause us to not be able to adjust dates ahead of the booking window. We have to wait for the booking window to open and then adjust dates at that time

    2 votes

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  2. Currently we can only manage calendar import/export from the specific calendar management page. This is a bit cumbersome, especially if you have to add/manage multiple feeds to the same listing (from different external sources)

    the page always refreshes and you have to choose the listing every time. it's very annoying. Also, we can't access these feeds from the property management page which is a more useful place to have this information.

    Propose adding a calendar tab to the property edit view:

    1 vote

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    1 comment  ·  Calendar  ·  Admin →
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  3. As a VRM I would like to search for threads between the agency and the owner so that I can respond to the thread.

    Right now, I can’t find the Inbox thread with my owners in PMP, even though the thread is visible from the owner portal.

    8 votes

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    0 comments  ·  Inbox  ·  Admin →
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  4. 12 votes

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  5. When you do a query for certain dates and click on "email property list" I do not like how it gives a total. I want it to show the nightly rate in the email instead.

    4 votes

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  6. My cleaner is working with 2 Agencies and whenever she logs in to the Service Provider Portal, she encounters an error. It turns out that Hostfully hasn't supported a Service Provider having more than one Agency relationship.

    8 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  7. 1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  8. Only suggestion I would make is to make the "View Order" button a bit more obvious, maybe make it available within the pipeline as one of the options that pops up when you click/hover over the circle. We don't have to click "Edit" to see that button.

    1 vote

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  9. Asana integration please. Relying on Zapier is tedious, time consuming and adds unnecessary monthly cost.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Track the discount codes and the number of times they are used.

    5 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  11. I think either changing the default of the inbox view to "all" under that status, or giving the user the option to create their own default view would be helpful not to miss past guests or other messages because the system deems what is "relevant" and to change it is a manual process each time.

    2 votes

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    under review  ·  2 comments  ·  Inbox  ·  Admin →
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  12. At the moment, when PM customize a custom domain, the shared reports for owner would not accessible if owner login with Hostfully domain. I would like to have this worked both on my custom domain or Hostfully domain.

    2 votes

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  13. I want to set up a minimum day stay over time.
    For example:
    - 70days before stay > minimum 3 nights.
    - 50 days before stay > minimum 2 nights.
    - 30 days before stay > minimum 1 night.

    The closer the booking time is, the lower the minimum stay guests can get.

    I'm thinking of this approach made me realise they are delaying potential 1 night stays to far in advance. to maximise the pricing of those dates. (just in case demand picks up closer to date due to any particular activity)

    8 votes

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  14. 1 vote

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  15. I am trying to create a simple report for cleaners that will list checkout dates for say the next 4 weeks. This will be automatically sent to the cleaners each week.

    Currently the scheduler only allow for Last week, last month, this week, this month etc. I need forward looking dates e.g, next 4 weeks, next 3 months

    2 votes

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  16. When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially

    1 vote

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  17. We want the ability to change the title heading of our booking link to the company name instead of our Listing title.

    I was thinking it would be consistent with our brand. We are regularly updating our title on Airbnb depending on season, upcoming events in the area, and to help with Airbnb algorithm.

    I think it would help with consistency for guests of having the exact name of the company/cabin they are booking with. When they pay, and the brand name is at the top, there will be no confusion or inconsistencies.

    1 vote

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  18. As a PM I would like the HelloSign contract to be sent automatically when I manually enter the guest email address to the reservation.

    When a new booking comes in we don’t always have the guest's email. In this case, the PM can manually add the guest's email. On update, then Hostfully should send the HelloSign contract.

    We don’t always have the guest's email address because of the change in how Airbnb handles email. The PMP needs to update the HelloSign process so that we can manually enter the email address of the lead and that will trigger the HelloSign…

    7 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  19. I would like to be able to upload documents into the guest record, preferably in Stay Details. I currently keep these in my Google Drive, but I would prefer to have everything in Hostfully.

    9 votes

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  20. In Pipeline, I can click on "See All Customers." Except I can't "see all customers." I then have to do a search or run a report. Instead of this, can you let me actually "See All Customers"? Thanks for your consideration and for all you do for us hosts.

    2 votes

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