1682 results found
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Rate multiplier incorrectly applying to all past and future Airbnb bookings
When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.
True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.
It can be treated as a feature request, UV
2 votes -
Automatic Display of Price Details
I’d like the price details to be displayed automatically when clicking 'Show price details' on Agency Settings without requiring guests to click 'Show details' again when confirming the booking.
1 vote -
merge sub-units to 1 master property.
4 of my 5 listings are subunits of what I would like to become 2 “whole house” listings
I want to be able to merge the 4 existing sub listings into 2 additional “whole house” listings, without having to create 2 new listings from scratch.
1 vote -
Option to approve Vrbo inquiry
We encounter situations where a guest has already inquired about a Vrbo property and now needs to be instructed to send a booking request. This can be burdensome for the guest, as we are unable to simply invite them to make a reservation.
If there is an option to pre-approve Vrbo inquiry so guest could book directly, it would be much more helpful.
1 vote -
Custom Channel Creation and Color-Coding for Enhanced Booking Management
It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.
1 vote -
Support on sending SMS to Philippines number so MFA can work with SMS option
We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.
1 vote -
Improve the UI of Owner Adjustments
Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.
2 votes -
Add the option to charge the guest for payment processing fees
Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.
1 vote -
Retry auto-refund a few days later
It would be nice if the refund in Hostfully would automatically retry so I did not have to remember to manually refund when the balance in Stripe is sufficient.
1 vote -
Add variable for check-in time END
For some properties, there is a check-in END time. It would be helpful to have a variable that can pull that into the custom templates.
1 vote -
View Property Name in the Message Log
In the Message Log, please add the property name. It can save time by adding the property name here, as sometimes a failed message might be expected on a specific property. By not including it here, we have to go find out which property the guest was applied to in order to figure it out.
1 vote -
Improve the formatting of templates that are sent to Airbnb and Vrbo.
Often, the formatting of messages when sent to Airbnb and Vrbo goes awry. Especially for Airbnb, it seems to add a bunch of line spaces between paragraphs and makes the messages look pretty bad. Is there a way to not have the extra spaces and strange formatting happen when messages are sent to the app inboxes?
1 vote -
Add channel icons next to the property type options that are applicable to each channel.
Or do all of the property types apply to all channels (except booking.com)?
1 vote -
For the Airbnb automated guest reviews, can it include information about why a review failed
There's a failed status for Airbnb guest reviews, but it may be helpful to know why it failed.
1 vote -
Clicking save sends me back to the main settings
It would be nice if when I click Save or update, it keeps me on the same page. This happens in Agency Settings, Property Settings and Templates & Triggers.
1 vote -
1 vote
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Add the iCal help article to the Calendar Tools page.
Currently, there's a link to a wikipedia page. A link to the Hostfully help article may be more useful there. As well as links to Airbnb, Vrbo, BDC iCal articles.
1 vote -
Allow 99 photos to push to Vrbo.
Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?
1 vote -
Do not include -15 in the Booking Lead Time dropdown, as this will produce an error when connecting to Airbnb. The max this can go is -14.
If -15 is selected in the booking lead time, this will produce an error when connecting to Airbnb. Can we set the max to -14 instead?
1 vote -
Manually select the channel when adding new leads
When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.
1 vote
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