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1682 results found

  1. I want to apply a fee that calculates from the TOTAL (including taxes and security deposit) and not the subtotal.

    For example, we need to implement a 5% fee on direct bookings but the one we have now doesn't include taxes and the security deposit when it calculates the 5%.

    9 votes

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  2. The error "Incompatible image size or low quality" is unspecific. We would like to know which images are causing the error.

    1 vote

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    1 comment  ·  Channels  ·  Admin →
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  3. More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).

    It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.

    28 votes

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  4. I don't want any triggers to fire when I manually add bookings to the system, because sometimes I need to edit the pricing, reservation before the triggers go out. I want to have a button so I can check to temporarily stop all triggers from firing for specific guests.

    2 votes

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  5. Enable to edit the email content when sharing the report with the owner to make it more professional and personal

    2 votes

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  6. If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.

    We need to change this behavior so that guests are not charged until PMs agree to take the bookings

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  7. It would be beneficial to introduce the option for certain listings to offer hourly pricing. While it's understood that not all channels may support this feature, it would be valuable for direct bookings. This would enable us to rent office spaces, boat rentals, and other offerings on an hourly basis instead of nightly, providing more flexibility to our users.

    1 vote

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  8. 1 vote

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  9. We'd love to have a trigger condition to send messages to guests when they left a good review

    1 vote

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  10. Is it possible to tag a message as unread again after opening it? We are a team working on inbox and it will help if that is available

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    3 votes

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  12. I want to be able to remove an owners which are no longer working with from the list.

    8 votes

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    planned  ·  0 comments  ·  Owner Portal  ·  Admin →
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  13. Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote

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  14. Be able to set the length of stay discounts on PriceLabs

    9 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    1 vote

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  16. Please create an easier way to print a failed refund report.

    1 vote

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  17. Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)

    64 votes

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  18. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  19. I want to select another sub-report used in the custom owner report.

    6 votes

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  20. Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.

    7 votes

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