2218 results found
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The ability to resend/reset the Pre Arrival form if guest uploads wrong ID
We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.23 votes -
Add function to duplicate triggers & templates
It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
Less clickings and save more time.88 votesHi everyone,
Thank you for voting on the idea to duplicate templates and triggers. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
* new variables in custom templates
* new triggers
* auto-translations
* improved search, navigation, and filtering
* much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
* use the feature in your normal workflow where it makes…
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Owner Adjustments - VAT
We need a way of being able to pull through an adjustment that either includes VAT or not. At the minute everything pulled through doesn't show whether VAT has been applied or not. I have managed a way of setting this up but it is by default applying VAT to every input - frustrating and a fundamental flaw.
1 vote -
Empty Night Analytics
It would be fantastic to have access to historical pricing data for the nights that went empty in our portfolio. Bonus: include pricing data for nights that were booked. Best would be to have a CSV download so we can do our own analysis outside of Hostfully. For booked nights, would be great to include the date the reservation was booked so we could see the impact pacing has on accepted price. The customer problem here: we don't have great visibility to pricing for nights in the past - if we priced too high, there's not a ton of data…
1 vote -
Pipeline filter by property tag
Apologies if this has already been asked, I couldnt find it.
Please can we add the filter option in pipeline "property tag". This is extremely helpful in the calendar view (so I can filter my properties by the location tag), and would be extremely helpful in the pipeline view so we can filter out properties by area managers.
At the moment the manager filter doesn't work (perhaps the way our set up is), but it doesn't filter correctly for us.
1 vote -
Booking Date Variable for Guest Receipts (TICO Compliance)
Hi UserVoice Support,
We are requesting the addition of a booking date variable in the system, specifically to insert the date of the first payment (i.e., the initial booking confirmation) into guest receipts and booking communications.
This date is not only important for guest records and travel insurance purposes but is also a requirement under the Travel Industry Council of Ontario (TICO) guidelines. TICO mandates that travel agencies provide accurate transaction documentation, including the date on which the booking or first payment was made.
Having this variable will allow us to automate compliance and maintain transparency with our guests while…
1 vote -
Add minimum night stay override option to Promo codes
Currently, we are only allowed to offer percent discounts, or figure discounts to a promo code, but I would like to allow some of my VIP repeater guests the privilege of having a lower minimum night stay during peak periods, say, minimum 2 nights instead of my usual minimum 4.
1 vote -
YTD payout
Ability to display YTD payout as a column in the owner reports.
1 vote -
Different balance due status for Booking.com reservations
As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.
We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due
2 votes -
Reschedule Auto 2nd Payment Balance When Updating Split Payment Settings
As a property manager, I want the auto 2nd payment balance to be rescheduled whenever I update the split payment settings on the property settings page. This ensures that payment handling for leads is automatically adjusted based on the updated settings, maintaining accuracy and reducing manual intervention.
Current Behavior: When the split payment settings are updated on the property’s main settings page, the payment handling for the associated lead is not rescheduled. However, updating the lead directly in the lead modal correctly triggers the rescheduling of the payment due handling.
4 votes -
Ability to push out parent listing without unlinking the subunits for booking.com
Ability to push out parent listing without unlinking the subunits for booking.com
1 vote -
Revise Manage local recommendations feature
Our website is populated via and API from this description. so losing this will mean that our website structure will get impacted
1 vote -
Have ability to remove owners
I want to be able to remove an owners which are no longer working with from the list.
32 votes -
"Thank you" page after a direct inquiry
We would like to redirect to a thank you page once a successful booking inquiry is made through one of the booking widgets
4 votesCan you explain the reason why you need this page? Thank you.
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Support query (GET) /properties by multiple locations
Support query properties by multiple locations.
Example:
GET /properties?agencyUid=...&location=Yorkshire,Dales,London,Manchester&limit=100
or
GET /properties?agencyUid=...&location=Yorkshire Dales&location=London&location=Manchester&limit=100
2 votes -
Integrate with Make.com
Is there any way we can integrate with Make.com?
3 votes -
Be able to select if the host or the co-host is sending the message in inbox >Airbnb
Automatically send the message under the name of the host or co-host that is sending the message in the inbox > For airbnb
4 votes -
3 votes
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Add trigger condition for VRP payment method
The current booking setting is set to booking request, however, we're using VacationRentPayment (VRP) and by design they charge guests immediately when they place the requests.
We want to turn off triggers for only reservations that use VRP, so they don't get the check in informed, So that I can encourage them to cancel if it don't like the reservation.
We want to add a trigger condition to distinguish the payment method
1 vote -
Lead view should include more order items
Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.
Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)
3 votes
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