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Property Management Platform

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2145 results found

  1. the SMS templates should present with line breaks

    16 votes

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    2 comments  ·  Inbox  ·  Admin →
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    We will fix this. Now, please note that, while most modern devices and SMS apps will display line breaks as intended, older devices or certain carrier systems may ignore line breaks and display the message as a single block of text.

  2. Allowing Transaction IDs to be searched into the Pipeline filters

    4 votes

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  3. Not calculating the Airbnb tax on the total amount of the Airbnb bookings

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  4. I would like to provide feedback on the Financial Reports section in Reports. When utilizing the Enhanced Reports, it is necessary to run it for an overview. However, I believe that with the Financial Report tab, you can simply choose a date range to view a list of reservations, including the booking breakdowns. This is a more convenient option.

    If there is a feature to select the date type of booked date and stay date, it would greatly improve the usefulness of this section.

    1 vote

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  5. Set a complex trigger for "X" time after booking confirmation

    55 votes

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  6. Logistic report should have the fields: guest tag, booking tag for report on returning guests.

    1 vote

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  7. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Apply the promo code on the rent not on all the invoice, like the wood we sell, all the food, etc.

    2 votes

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  9. Allow to modify the notification sent by Email setting => Forward all emails form inbox to Agency Email.

    At the moment, it's not showing in system template so we cannot modify it.

    1 vote

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  10. The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.

    5 votes

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  11. 1 vote

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  12. Add a report feature that displays the dates and amounts of each payment Airbnb submits for long-term bookings. This would help property managers track transactions with multiple payments more easily.

    1 vote

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  13. I would find it very helpful if the software had a spellchecking facility, whereby a word / grammer would be underlined showing the user there was a possible error. I have often rushed and responded quickly to messages to guests and realised after sending there was a small spelling error / mis-typed word. This can look unprofessional. There is probably one here!!!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. It would be great to be able to "replace" or "update" a single photo right at the photo you want to replace. This way I don't have to drag the new photo after uploading it all the way from the bottom, describe, tag it, and map it all over again.
    I'm always changing things out in a room and needing to re-shoot so my expectations remain as 'what you see, is what you get'

    1 vote

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  15. It will be great to add those channels as part of the triggers options. That way we could automate specific messages to guests coming from them.

    1 vote

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  16. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    4 votes

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  17. Ability to select which fields from the reservation you would like to hidde for example: phone, email

    example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  18. The ability to see on one screen; day, week, month, individual selected quarters and year comparisons for property or all properties. More options with the reporting overall.

    EX: March 25 v March 24, March 23 etc.
    EX: Q1 24 v Q2 24 or Q125

    1 vote

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  19. Allow to create new conditional formulas with "Date" as a formatter.

    5 votes

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  20. Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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