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1669 results found

  1. Create reviews by month and year

    When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  2. Able to generate a link including all Direct Hostfully links of an owner

    2 votes

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    0 comments  ·  Owner Portal  ·  Admin →
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  3. Adding dates to reports under Owner Portal > Statements

    As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.

    9 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  4. Customize the percent % at reservation

    Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.

    2 votes

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    received  ·  1 comment  ·  Property settings  ·  Admin →
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  5. Add "additional charge option" for other channels

    Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).

    At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.

    6 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Bulk add property tags

    It would be useful to add tags to the dropdown list so we can choose tags and also we can update them in bulk

    3 votes

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    under review  ·  1 comment  ·  Property settings  ·  Admin →
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  7. Ability to fire triggers based on updated Stay details tab times instead of property settings times

    5 votes

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    received  ·  2 comments  ·  Templates and Triggers  ·  Admin →
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  8. Optimize Inbox View

    At the moment, I have to go through my inbox list on the left then scroll back up to see the message! It's annoying scrolling down then up. I just wish that it freezes the left side and the top and have the ability to scroll only within the message.
    I know about the filtering function but it doesn't really helps solve my concern.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  9. Allow discount codes to be editable and be able to create excluded dates within them.

    Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.

    It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
    If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…

    22 votes

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    received  ·  1 comment  ·  Discount Codes  ·  Admin →
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  10. Have ability to edit email address in guest profile

    I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.

    1 vote

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  11. Variable CHANNEL_COMMISSION should pull the data for Vrbo bookings

    6 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  12. Ability To Turn Off Auto Communication for Reservation

    It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    6 votes

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    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
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  13. Add Approval Workflow for Hostfully Reviews

    As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    6 votes

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    under review  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  14. Add transaction notes to reporting

    Be able to retrieve the transaction notes in reports

    2 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  15. Feature to generate all direct booking properties on a map in a single view

    It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are

    2 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  16. Issuing refunds from the mobile app

    I want to issue reservation refunds from the mobile app

    2 votes

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    1 comment  ·  Mobile App  ·  Admin →
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    received  ·  AdminSteph (CTO, Hostfully) responded

    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

  17. Edit font/ color of Owner report

    The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.

    If we're able to edit the font/color of the report, it would be much more helpful.

    3 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  18. Integrate with PayFast - https://payfast.io/

    PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  19. Messaging within Guidebooks

    Be able to message guests and guests message you within the Guidebook

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. Edit the text "deposit payment" on the payment link

    We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg

    1 vote

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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