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Property Management Platform

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2020 results found

  1. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    3 votes

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  2. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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  3. Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional

    2 votes

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  4. 5 votes

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  5. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    5 votes

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  6. We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests

    5 votes

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  7. I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.

    2 votes

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  8. Support feature where we can turn off the Instant Booking mode for Airbnb channel or not have Booking mode automatically changed into Instant Booking when connecting to Hostfully.

    1 vote

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  9. 1 vote

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  10. Formula could be:

    Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
    (base on channels)

    or

    if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
    if VRBO, owner payout = rent * (1-commission%)*(1-15%)

    etc...

    9 votes

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  11. I want to make the "notes" section of owner blocks mandatory.

    10 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  12. I want to connect my Hostfully account with LEKKESLAAP / TRAVELGROUND, local South African platforms

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  13. When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  14. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    3 votes

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  15. In the direct booking site, I want to be able to manage which field I want to require the guests to fill in before bookings.

    I also want to have the ability to customize (for example: name the button "Book Now") the direct booking site

    2 votes

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  16. We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.

    6 votes

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    under review  ·  0 comments  ·  Service Hub  ·  Admin →
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  17. 3 votes

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    0 comments  ·  Channels  ·  Admin →
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  18. I would like to have different listing names for Booking.com and Airbnb channels, for sales purposes.

    At the moment, they both are pushed from the same public name field.

    4 votes

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  19. I want the auto-assigned leads can be hidden on Dashboard,

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  20. In the search page, I want to use the drop-down of the property/cabin name instead of locations.

    I want to have ability to customize/select which fields to be used in the search in direct booking sites.

    2 votes

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