1696 results found
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Reminder about how making changes on Hostfully affects unlisted or snoozed listings on Airbnb
Any time we make changes in Hostfully, we are reactivating a snoozed or unlisted listing. If I'm trying to work out my pricing and it's too low or change my house rules to address some kind of problem with a past guest, I'll snooze or unlist on Airbnb (my only channel). However, if I change even the description in Hostfully, this reactivates my listing on Airbnb without notifying me. It would be great if Hostfully could send a notification or have a pop up reminder, maybe when before you hit the Save button on the edit screens for the listing.
1 vote -
4 votes
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Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
2 votes -
Support showing photos in Where you'll sleep section even when the room doesn't have beds
At the moment, only rooms with beds are listed under “Where you’ll sleep“ on Airbnb, even if you assign a photo to a room that does not have beds, the photo will not be shown in the “Where you’ll sleep“ section.
However, if the listing wasn't connected to Hostfully, everything can be set on Airbnb normally. Living rooms which don't have beds still can show photos. The living room photos now disappears upon connecting with Hostfully.
We need you to support showing photos in Where you'll sleep section even when the room doesn't have beds
1 vote -
RemoteLock pincode should be automatically created for future leads created before the integration
RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.
6 votesThank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.
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Send Wi-Fi information from PMP to guidebook when integrated
It doesn't make sense for us to have to enter WiFi information twice, both within Hostfully software.
2 votes -
Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
4 votes -
Allow removing an Airbnb account from the PMP UI
When no Airbnb listing from a particular Airbnb account is connected to any of my properties, I would like to be able to remove the Airbnb account on PMP UI.
2 votes -
Support JOD currency
At the moment, it's not possible to choose JOD on Property main settings. It's mandatory to choose the currency where the property is located in for Booking.com channel.
1 vote -
Have option to show taxes in one line for Airbnb lead
As a VRM, I want to see the tax in one line, similar to Airbnb host payout record "Property use taxes" instead many tax lines so It can be cleaner in view.
2 votes -
Require government ID for all guests in a booking party.
Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.
9 votes -
2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
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Option to create a link that has only a certain amount of our units
We want to narrow down the search based on the property name. For instance, we want certain locations to show up on a single link whether it's searched or created. Also any other with the same name multi-unit.
Either have CMS control where you can select a property and add it to a page. Just Like the feature or all, but with your selection, that can then be titled filled or like any other property. This would have a separate link so I can share these locations specifically and help people narrow down options. Another way is having an option…
1 vote -
Conditions for Job Assignment
We have two listings. There's a cleaning company there that works on weekdays only, and we have a part-time employee there who can work on weekends only.
So ideally I would be able to set up two triggers that created cleaning jobs at checkout for those listings -- one that assigned Monday-Friday cleanings to service provider A, and another that assigned Saturday-Sunday cleanings to service provider B.
It looks like that could be implemented under "if these conditions are met", which comes up when a trigger event is "booking confirmed". The "choose field" dropdown would add "departure day is", which…
1 vote -
Support to access Superhog reports once clicking on the Guest score
At the moment, Hostfully only shows the Risk score on Pipeline. It's not possible to direct users to Superhog directly to check more details when clicking on it from Pipeline view.
We'd need to go to Superhog site to check more details on the report.
It'd be nice if Hostfully has this feature.
1 vote -
An owner wants his listing to be on a firm cancelation rate during holiday periods.
the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.
2 votes -
Save All Photos
It would be really helpful to have a Save All feature on the property Photos page to save time from entering descriptions and having to save each one, one at a time.
1 vote -
Preview feature in Message log for failed triggers
Sometimes triggers are failed to send due to missing factors or bugs or something else.
In most of the cases, we can re-fire the trigger and guest can receive the message they need asap, like checkin instruction or pin-code message.
However, in some cases, it takes a little bit longer to solve the issue due to bugs. Thus, it would be much more convenient if we can have "preview message" in Message log and copy the text and send it from our personal email for urgent cases.
I understand we can copy custom templates and change all variables but it's…
2 votes -
Remove & archive blocks rather than delete them, add change-log feature to blocks
Currently when blocks are deleted, there is no record that they ever existed.
This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.
Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.
What I'd like to see is:
1) Blocks display what user created them and when.
2) Blocks include a log of changes, that include the date of the change, what the change was,…6 votesThanks for your feedback - we can certainly address the labelling of blocks with creator name and creation time in a first phase.
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Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
5 votesThis is a good idea - thanks for suggesting.
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