1623 results found
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Able change the text when the minimum stay doesn't match with minimum stay requirement on on Direct booking site
When the guest chooses a date range not match the minimum stay. I want that if the text which potential clients see when there is no availability (for example bc of a minimum stay requirement) can be manipulated. We want to be able to change that text so guests may change their dates or minimum nights.
2 votes -
Re-add scheduled emails which have previously been deleted
It would certainly be a handy feature if you could re-add scheduled emails. For example for us, I believe a reason one of the team may have deleted them previously is we were mid-transition into using Hostfully and we didn't want messages going out twice. I'm sure it would useful as well as circumstances can change in which information a guest needs and so it would be helpful to be able to re-add auto messages/emails.
2 votes -
Showing the discount after the guest input the matching date range with the discount condition
The price on the search result page should reflect the discount when the guest applies the matching date range with the discount condition (as shown on the individual property page).
3 votes -
Concatenating First Name and Last Name in reports
I want to concatenate First Name and Last Name columns in reports. however. the current formatter doesn't support "Text" (only Number, Percent and Currency) are available
2 votes -
Integration with Go High Level (https://www.gohighlevel.com/)
Integration with Go High Level
2 votes -
DBS hero image to look the same on webpage and phone
It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.
3 votes -
Seasonal extended stay discounts that work outside of direct booking.
Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…
5 votes -
Be able to choose what days of the week are considered a weekend for using the Weekend Adjustment Rate.
Other countries consider "weekends" to be more than just Friday and Saturday.
6 votes -
Send a message to guests from the order view/ customer info page
I should be able to send a message related to the order from the order screen.
I should also be able to send a guest message from their customer info page.1 vote -
Custom order for Listing Description Sections
Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.
8 votes -
Field to add refund reason.
To have a check box that offers a refund other than just a check box for the refund confirmation.
Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.1 vote -
Options to send messages from mobile Inbox
The preferred method must be "reply in same method as received" This is should default set to "Reply same as received" with and option to change. Also any messages or replies should have a Send Later Option (pop up calendar and time) to encourage working messages replies that may be too late or untimely (midnight text) are NOT good but the guest needs to be answered.
2 votes -
Add reservation/guest identifier to failed payment system template
As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.
I tried to manually add those two items to the system template but those variables are not available for this template.
10 votes -
Adding a customized checklist to each guest
I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?
1 vote -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
3 votes -
Show number of beds on report - booking report or property report
Could you add the new column showing the total number of bedrooms on each listings to the report?
We need to conduct an internal analysis on the performance of each property according to their typology (studios, two-bedroom, three-bedroom, etc.) in order to define different commissions based on the property type. I believe this is the only way to determine it.
1 vote -
Ignore tax charge for over x days for HVMI
Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.
3 votes -
Allow Service Providers to report issues and attach photos
Give Service Providers, specifically cleaners, the ability to report to the agency any issues with a previous guest and be able to provide pictures and estimates of remediation, within Hostfully, so that they are all linked, instead of having to do this outside Hostfully.
12 votes -
Message Variable - Decide how the variable show should
Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please3 votes -
Add tax options for services
We are legally required to tax services and Add-ons, however, the service provided portal does not allow us to add taxes. Currently we're having to manually build taxes into our pricing for services & Add ons, then our accountant's have to break that information out when the reconcile accounts.
In a perfect world, each property would have a "services tax rate" option, that would apply to any services booked for that property.
9 votes
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