2288 results found
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Have the ability to send a notification that check-in instructions was not sent.
It would be really helpful to be receive a notification that the check-in instructions were not sent to a guest. This may be a little tricky because sometimes the check-in instructions includes extra conditions like, the pre-arrival form is completed, the rental agreement is signed, etc. So if a guest does not do those things, the message will never be scheduled, and hence, this is not a case of a failed trigger because the trigger is preventing the message from going out. Rather, it would be great to have a condition, somehow, that can be set so that the guest…
3 votes -
Capture Guest physical address during booking process to add to profile
I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)
4 votes -
Include the inquiries and quotes sent in the logistics report
Include the inquiries and quotes sent in the logistics report for marketing purposes.
1 vote -
Auto fill information for returning guests.
There are some repeat guests where we already have their ID and/or their proof of residency documents.
For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.
31 votes -
Expand API integration with Mailchimp
send tags over to Mailchimp - We want to send our guests a thank you email after they check out so we need you to please send over tags when the guest checks out
2 votes -
Discount Codes should be editable
Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.
7 votes -
5 votes
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Integrate directly with Expedia
I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.
96 votes -
Improvements to Turnover Management
When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…
1 voteThis feature has been planned for development
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Indicate Inaccessible Reports Older Than One Year
When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.
1 vote -
1 vote
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Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry
I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.
3 votes -
Have option for AM/PM and military time for agency settings
Be able to select AM/PM time or military time for the agency settings
17 votes -
1 vote
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Test an email template
Be able to test a trigger with a click of a button
6 votes -
API for assigning services to property
API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment
1 vote -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
7 votes -
Have AND/OR functionality when searching tags in the calendar
If I have
- tag A for property 1
- tag B for property 2
=> When searching on calendar filter for tag A and B on the dropdown list.
=> Property 1, 2 should be presented on the result.Right now, only properties that have both tags will show. It currently uses AND functionality.
4 votes -
2 votes
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Show Pet counts in Owner/Cleaner calendars
It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.
5 votes
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