2019 results found
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Ability to receive attachments from guests through the inbox
I would like to have the ability to receive attachments from guests through the inbox.
22 votes -
Add "sort by" filter for mobile Inbox
I want to have "sort by" filter (most recent/ arrival date) for mobile Inbox
2 votesgood idea, we'll prioritize this on our mobile app roadmap
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Custom Data - Variables
Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.
7 votes -
Get owner adjustments to bulk add and update
.I want to get owner adjustments bulk added and updated
11 votesThank you for your feedback. We are currently adding bulk editing to most of the pages and we're considering this as well.
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Field for Weekend Base price
it would be nice to have a field just like the nightly base price, but work Weekend Base price. percentages can't always round to zero.
4 votes -
2 votes
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only want some properties to show up on the widget
I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?
5 votes -
Show Arrival/departure time (Stay details) in the lead information in inbox page
Since the Inbox is the place I spend most of my time, it would be very helpful if the reservation details in this panel were accurate.
It currently shows the standard checkin time of the property, which might not be accurate. I'd like to see the arrival/departure time in Stay details tab in the Inbox page.
1 vote -
Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
[$NEWMESSAGECONTENT$]
[$INBOXTHREADURL$]
35 votes -
3 votes
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Improve "minimum price rule" logic
When activated, the minimum price rule does not seem to generate the desired prices.
We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.
2 votes -
Remove language template from a System Template
There's no "Delete this template" option for system templates so it is not possible delete a language template.
5 votes -
Send emails to guests from different email addresses
Would it be possible to send manual messages from one email address, and automated emails from a different email address?
4 votes -
Be able to create a trigger based on guidebook marketplace purchase.
As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.
2 votes -
2 votes
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Show Booking status under guest name in Inbox page
I would like to see the Booking status: Confirmed/request/cancelled within the guest inbox in the app, similar to Airbnb's innox
2 votesGood idea, we'll add it on our roadmap, thank you for the suggestion.
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The deposit percentage and balance due date on the Payment Request Page should correspond with for Guest Reservation Extension Data
Incorrect deposit percentage and balance due date on payment link when it's extended checkout date
Step to reproduce
- Booking is fully paid
- Extend checkout date
- Send payment link again
- Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.
We find out this is really confusing for both guests and us. It should be updated according to…
1 vote -
Capture change of order in financial report
Right now, the variable {ORDERTOTALAIRBNB_DIRECT} will extract the total Airbnb amount before the Airbnb cancellation.
1 vote -
Have the variables support the first payment paid in the template
I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.
I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.
1 vote -
Manage scheduled messages within the mobile app
see a list of scheduled messages, and be able to manage them in bulk
8 votes
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