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2218 results found

  1. I would like to have the ability to export all the attachments like photos, and videos from the inbox

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.

    We want the system to have ability to tell in the message what actually changed.

    16 votes

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  3. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    3 votes

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  4. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    8 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  5. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    12 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. Formula could be:

    Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
    (base on channels)

    or

    if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
    if VRBO, owner payout = rent * (1-commission%)*(1-15%)

    etc...

    12 votes

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  7. Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay

    23 votes

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  8. 2 votes

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  9. 3 votes

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  10. Ability to change the order that the properties are displayed in the Direct channel

    7 votes

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  11. 7 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  12. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    2 votes

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  13. Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…

    42 votes

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    planned  ·  6 comments  ·  Payments  ·  Admin →
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  14. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    4 votes

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  15. Ability to forward all emails from inbox to multiple team members.

    7 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  16. 4 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  17. As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.

    36 votes

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    planned  ·  0 comments  ·  Inbox  ·  Admin →
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  18. Be able to filter properties in the mobile app's calendar

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  19. An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.

    25 votes

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