2082 results found
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4 votes
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Add more logs to find out the root causes for disconnection with Integrations/channels.
Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.
1 vote -
Log showing history of changes made by team members
A change log history for which shows which agent:
- accepted the booking
- communicated when
- changed booking details
- adjusted dates
- changed price
- cancelled a booking
- changed property data
- deactivated properties, channels, integrationsBasically a history log for all bookings.
Especially important when working with multiple agents handling the same booking.55 votes -
Describe reasons for errors when messages fail in the Inbox
It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.
5 votes -
Add call to action options to custom templates
It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.
2 votes -
More language options for the widgets
Provide more language options to the widgets (search, booking and calendar)
2 votes -
Support listing type "entire home" for property type "boutique hotel" on Airbnb
At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.
2 votes -
Specified Date Trigger
Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.
6 votes -
Support HEIC photos file uploads
Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.
1 vote -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
7 votes -
Select the most recent reservation to send messages to Vrbo Inbox for returning guests
it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message
2 votes -
Date choice automation for enhanced reports
Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.
2 votes -
Ability to import empty icalendars
I want to able to import calendars into your system via Ical even the calendar was empty.
2 votes -
To be able to have notes on the listing pricing page - e.g. school holidays
When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.
3 votes -
Owner Access to Photos and Amenities
Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.
7 votes -
Have option to run owner report for all owners/ all properties
As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.
11 votes -
Explicitly display USD currency on Direct Booking Site
The US currency letter is not displayed under the property price detail on my hostfully website, when accessed from other countries. In other words instead of US$, it displays only $ and guests ask the currency.
1 vote -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
3 votes -
Add option for "Weekday" in the Logistic report
In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.
2 votes -
Amenity "private pool" for HVMI channel
Currently, only amenity "pool" is supported by Hostfully for HVMI channel. When I used the Filter & Sort and clicked Pool from there, the property shows up. However, when I used the Popular Filters and clicked the Private Pool, the property does not show up. I want amenity "private pool" to be supported.
1 vote
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