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  1. I want to centralize the sync options in one location so I won't have to manage my listings in both Hostfully and Booking.com. For instance, I can handle mobile discounts in Hostfully, but promotions and deals must be managed through Booking.com. Next, it would be helpful if the user interface clearly indicated what is being overridden by Hostfully and what is not. At the moment, there are only some channel icon indicators next to certain fields. For example, Facilities and Services are overridden by Hostfully, while Promotions and Deals are not. The user interface should be more friendly so that…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  2. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    7 votes

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  3. 1 vote

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  4. I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better

    2 votes

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    under review  ·  0 comments  ·  Inbox  ·  Admin →
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  5. I want to be able to set up repeating block. For example: block a month permanently each year, block the 2 weeks leading up to Memorial Day automatically every year, etc.

    4 votes

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    1 comment  ·  Calendar  ·  Admin →
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  6. 3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  7. Ability to forward all emails from inbox to multiple team members.

    6 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  8. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    3 votes

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  9. can we resize photos on your platform or do we need to resize 5000 photos and reupload them? 2) Can we see the size of the photos on your platform?

    2 votes

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  10. Be able to edit the "Security deposit returned" option.

    2 votes

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  11. At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  12. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes

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  13. 1 vote

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  14. On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes

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  15. It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes

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  16. It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.

    2 votes

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  17. When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes

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  18. 2 votes

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  19. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    3 votes

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  20. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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