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1620 results found

  1. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    11 votes

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  2. Show a picture of the property where the booking was made in the Inbox sidebar.

    4 votes

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    1 comment  ·  Inbox  ·  Admin →
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  3. AIrbnb now has PHOTO TOUR.

    In Hostfully it appears to map from "Where you will Sleep" in a photo.
    Which is very confusing as it's no longer just where you will sleep. (hence why I wasn't using it).
    It is now a way to setup the Photo Tour.
    If you set it up directly on Airbnb, the next sync will override it and it will be undone.
    Every ROOM must have a photo tagged to it before Airbnb will show the actual Photo Tour.
    Can you update the description to show Photo Tour Mapping not where you will sleep and…

    36 votes

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  4. 23 votes

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    planned  ·  4 comments  ·  Reviews  ·  Admin →
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  5. Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).

    4 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  6. Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc

    8 votes

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    2 comments  ·  Inbox  ·  Admin →
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  7. Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.

    15 votes

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  8. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    4 votes

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  9. Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.

    75 votes

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    received  ·  18 comments  ·  Owner Portal  ·  Admin →
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  10. When we send text messages to potential clients with links to our listings, the Hostfully logo appears instead of our company’s logo.

    It would be really helpful if we could update this so that the agency logo logo appears in these communications.

    This would enhance branding and make presentations to clients more professional.

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  11. Property managers often encounter last-minute bookings where guests check in on the same day the booking is made. In such cases, there are typically two triggers:

    1/ An instant trigger for the event of NEW_BOOKING,

    2/ A time-based event trigger for BEFORESTAYSTARTS, which allows to fire after the check-in time.

    However, when both events are scheduled for the same time, there is currently no hierarchy or guarantee on the order in which these triggers will fire. As a result, the BEFORESTAYSTARTS trigger might send a message before the NEW_BOOKING event, leading to confusion and operational inefficiencies.

    23 votes

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  12. When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.

    6 votes

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  13. How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?

    For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.

    6 votes

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  14. Add a cancellation date field on enhanced reporting

    8 votes

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  15. A "SHARE" button on the website would be Soooo very helpful.

    5 votes

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  16. Possibility to add guest address in enhanced reports

    10 votes

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  17. In the portal, when you click on a reservation in the calendar, it does not show the full price paid to the property manager after commission charged by booking.com or the other OTA's.

    Then in the owner portal calendar it shows the price of the reservation excluding the cleaning fee and commission from OTA's which makes the amount incorrect and not useful. In the owner portal is just shows the amount in the property managers calendar minus the property's managers commission however this is not accurate due to the commission charged by the platforms.

    The calendar in the property managers…

    44 votes

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  18. While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.

    14 votes

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  19. They ONLY send a review reminder or a review request IF the guest has not yet written a review

    This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.

    29 votes

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  20. I would like to create a form that guests fill out at checkout, indicating that they completed basic checkout tasks in exchange for a discount code for a future stay. I have someone ready to build the application, we just need access to create a discount code via API.

    6 votes

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    planned  ·  1 comment  ·  API  ·  Admin →
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