1920 results found
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Update Hostfully Devices when Check in/Check out Times are Updated in Stay Details
Currently, if the check in or check out times in a reservation are updated within the stay details in Hostfully, those don't update the check in and check out times on devices such as locks, thermostats, etc. This functionality is essential when offering early/late check ins and check outs.
19 votes -
Allow to create the grandparent sub, for master sub with sub units
Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal
3 votes -
15 votes
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Manage Booking.com Invoice Details from Hostfully or Prevent Booking.com Invoice Details in Extranet from Being Overwritten
PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.
3 votes -
The ability to send messages to guests at a specific time on a specific day of the week
I'd like to be able to send messages to guests at a specific time on a specific day of the week
7 votes -
Separate line for custom data on the Pre-arrival form report
Separate line for custom data on the Pre-arrival form report
6 votes -
Administrative Fee, Management Fee and Service charge, billed to guest field in Zapier Integration.
Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.
6 votes -
Support more variables and formulas in templates
In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.
E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]
But currently, the template variables only support some basic order details.
4 votes -
Delayed trigger: automatic message only if there was no manual response
The option to send an automated message after a configurable time (e.g., 30–60 minutes) only if the host hasn't responded manually. This would help maintain optimal response times on platforms like Airbnb and avoid unnecessary automated responses.
3 votes -
Pet Fee charged to guest field in Zapier Integration
Have a field to retrieve how much a guest paid for the Pet Fee in a booking.
7 votes -
Auto populate guests information
I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.
3 votes -
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.
5 votes -
Ability to modify reports filters to be CST local Timezone and not UCT
pm was trying to export a transaction report applying filters and transaction was not added on the export as it was created on 2026-01-15 00:00:00 and filters applied: startDate=Thu Jan 15 06:00:00 UTC 2026,
endDate=Sun Jan 18 06:00:00 UTC 20262 votes -
Delay sending complex condition
I wanted to explain why the ability to schedule messages after booking confirmation is so important for VRBO reservations.
Because VRBO requires the PMS to act as the merchant of record, all payments are processed through our Stripe account. Stripe’s processing fees are non-refundable, so once a guest’s payment is captured, those fees can’t be returned — unless the property manager absorbs the cost.
To handle this fairly, my solution is to delay the payment until the guest understands this policy. My plan is:
When a guest books, they immediately receive a confirmation message explaining the processing-fee policy.
Their final…
3 votes -
Tax Exemption for Fee's Tax for DBS
- Channel: Direct Booking Site
- When I add 1 custom fee included tax for the fee. Ex: Dog fee = 100 - Tax 10% I want to have a option to add the tax exemption for this tax.
6 votes -
Be able to send bulk messages
Be able to send mass messages (bulk messaging). Top priority is guest, but also ability to send to owners and service providers
25 votes -
Feature Request: Visibility Into All Sync Issues Affecting Pricing & Length-of-Stay Discounts Or report to export it to have visibility
PM: Description
At the moment, there is no centralized place in the platform where I can see sync issues related to LOS discounts or other pricing-related data. This lack of visibility makes it difficult to know when something is wrong.Recently, I encountered two separate sync issues across different listings that I only discovered after manually checking my Airbnb listings. The platform was not pushing LOS discounts correctly, which meant pricing displayed on Airbnb was inaccurate and could have impacted potential bookings and our bottom line. This is concerning, especially because there was no alert or dashboard indicating a sync…
3 votes -
Apply Discounts & Promotions to RENT section of the inquiry
The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.
Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.
Currently:
Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.
If a promo code…
1 vote -
Owner block from property manager!
Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.
3 votes -
The ability to view Airbnb guest profile info on inquiries
The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.
13 votes
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