1996 results found
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Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry
I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.
3 votes -
Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
6 votes -
Integrate directly with Expedia
I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.
94 votes -
1 vote
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Have ability to move outstanding balance of previous month this current month
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
7 votes -
API for assigning services to property
API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment
1 vote -
Have AND/OR functionality when searching tags in the calendar
If I have
- tag A for property 1
- tag B for property 2
=> When searching on calendar filter for tag A and B on the dropdown list.
=> Property 1, 2 should be presented on the result.Right now, only properties that have both tags will show. It currently uses AND functionality.
4 votes -
2 votes
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Show Pet counts in Owner/Cleaner calendars
It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.
5 votes -
Receipt should display the amount paid and not the reservation total
The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.
9 votes -
Auto fill information for returning guests.
There are some repeat guests where we already have their ID and/or their proof of residency documents.
For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.
29 votes -
9 votes
There is no way to do this today but the idea will be considered.
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why would it not include cleaning tax? Can your developers update this so the formula correctly represents tax collected?
Cleaning Fee Tax seems to be separately calculated per glossary indeed.
2 votes -
Discount for certain payment methods
We would like to set up a discount for payments done without credit card
2 votes -
Add a report that counts inquiries and guest communications
I would love to give owners an opportunity to see the work that goes into the communication side of this business and share with them the conversion rate of inquiries vs bookings, and the amount of times I have responded to guest communications.
1 vote -
Direct booking link for a group of properties
We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.
3 votes -
2 votes
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Change amount of time MFA code is valid for.
2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.
1 vote -
7 votes
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Hide Dashboard / Analytics data for specific team members
I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.
3 votes
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