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1878 results found

  1. VRBO only lists at USD/CAD. Our main listing currencies are in MYR. Pricelabs dont' support multi currency and even if it does, it still makes much more sense to publish prices to Hostfully before distributing to the OTAs.

    Could Hostfully do something about multicurrency support? A simple way would be a fixed ratio (exchange rate) between a parent & child listing. We have normal listing as the parent and vrbo listing as a child. Then whatever the rates Pricelabs send to the parent, apply to the child after the exchange rate. The exchange rate could be a fixed figure or…

    1 vote

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  2. Most of the time when we need to rebook guests, the actual thing we do is to extend the current guests' stay. It would be smoother if the start date of the new rebooked reservation starts at the checkout date of the original reservation instead of "today".

    I guess there might be people who use the rebook feature to actually rebook a guest. However, I guess it's not common to rebook on the same day (I assume).

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  3. I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.

    2 votes

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  4. Enable the system to accept a reservation alteration when there are blocks during the stay as long as those blocks fall on past dates. Currently, if a past block exists anywhere within the reservation window, the system prevents the alteration — even if the alteration only involves adding new future dates that are not blocked.

    When a guest wants to extend their stay, the only factor that should matter is whether the new dates are available. Past blocks should not prevent updates, as they no longer impact availability or operational planning.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  5. It would be convenient to be able to apply the new listing discount for Airbnb in Hostfully, the way we can do it for Vrbo. This functionality is available in other PMSs and it just makes it simple to activate it in Hostfully.

    1 vote

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  6. Currently, Hostfully allows collecting guests’ mailing addresses in the Client Information section, but this data cannot be exported in any report. It would be very useful to include mailing addresses as an exportable field for reporting and analysis purposes.

    1 vote

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  7. The analytic report must include all units—active, inactive, or even removed from the system. In other words, if I'm trying to analyze performance or history, I should still be able to see the data for every unit, not just the ones currently active.

    1 vote

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  8. I want to bulk import property data into Hostfully (things like amenities and bedroom counts). If there's a CSV file we can fill in the information, that will be great.

    1 vote

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  9. 1 vote

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  10. We use Hostfully as our content management system for our public web sites. In certain cases where a bed doesn't reside in a real bedroom, but rather in an office or study, or in a living room with a convertible sofa, we feel it is disingenuous to advertise the sleeping option as a bedroom. We'd rather present it as a 1/2 bedroom. See below screenshot of the property referenced here (we have several in that situation), where a sofa bed is available in a non-bedroom.

    1 vote

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  11. PM: Description
    At the moment, there is no centralized place in the platform where I can see sync issues related to LOS discounts or other pricing-related data. This lack of visibility makes it difficult to know when something is wrong.

    Recently, I encountered two separate sync issues across different listings that I only discovered after manually checking my Airbnb listings. The platform was not pushing LOS discounts correctly, which meant pricing displayed on Airbnb was inaccurate and could have impacted potential bookings and our bottom line. This is concerning, especially because there was no alert or dashboard indicating a sync…

    3 votes

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  12. Extend the Public name character limit, as currently it only allows 49 characters

    1 vote

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  13. When I uploaded the photos in the unsupported format (HEICs), the system didn't reject it but still allow to upload the photos but it can not be pushed to channels.
    => I have to remove the photos and re-upload again.

    => the system should really reject the images if they are not able to push to the platforms so it would help us to avoid the double work in such cases.

    1 vote

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  14. I want to have the option to add access to owners portal with calendar-only access

    2 votes

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  15. Add a murphy bed as an option to bed types.

    1 vote

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  16. 1 vote

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  17. Ical works in UTC (Z at the end), so the TZ of the customer does not matter.

    Google calendar's UTC time is what we take into consideration for ical.

    9 PM in Mexico is already past midnight in UTC, so it takes the next day.

    is it possible to consider the property timezone for this?

    2 votes

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  18. Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.

    Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.

    As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…

    1 vote

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  19. Ability to add UTM to the pre-arrival forms links to be able to track the bookings for agency's marketing end

    1 vote

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  20. In Booking.com, the Security deposit amount of the master unit is used for all sub-units. Support setting up different security deposit amounts per sub-unit instead.

    1 vote

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