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2047 results found

  1. Either add Booking.com photo tags to the Hostfully interface, or update the integration so tags don't get removed when Hostfully syncs the listing with Booking.com.

    Right now, tags I add to my listing photos in Booking.com get removed once Hostfully syncs the listing.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. 1 vote

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  3. Allow configuring different minimum night stay requirements per distribution channel (e.g., direct bookings vs OTAs).

    1 vote

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  4. It would be very helpful to have the ability to send a mass SMS message to past guests directly from Hostfully.

    Currently, SMS messages can only be sent through reservation-based triggers, but there is no way to broadcast a text message to all previous guests at once.

    This feature would allow property managers to easily send direct booking promotions, special offers, or announcements to their past guests via SMS without needing to export contacts and use a third-party texting platform.

    1 vote

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  5. Right now when deleting a fee under Fees, Taxes, and Policies, the fee will be deleted for all properties by default. You also have the option to select the properties from which you can remove the fee.
    However, I think by default we should have it removed for the property that I'm selecting, not all, since it's confusing and I can accidentally delete it for all.

    1 vote

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  6. manage the order triggers are fired if the have same conditions

    1 vote

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  7. Currently in Hostfully there is limited flexibility in how taxes and platform-related fees are calculated and applied. This creates accounting discrepancies compared with how other platforms (e.g., Airbnb) treat revenue components and prevents accurate handling of regional tax rules and channel-specific fees.

    Two key limitations cause issues:

    .Taxes and levies cannot be configured based on total booking revenue or stay length.
    .Fees cannot vary based on the booking channel.

    This makes it difficult to ensure taxes and platform fees are applied correctly and creates reconciliation problems for accounting.

    It would be important to introduce greater flexibility in how taxes and…

    1 vote

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  8. When a property manager blocks check out on a specific date in the calendar, the booking widget displays that date as grey.

    However, the date is not actually unavailable. Guests can still stay that night as part of a longer reservation. The only restriction is that they cannot check out on that date.

    This creates confusion for guests because the widget visually suggests the date cannot be booked at all, even though it is still available within a multi night stay.

    2 votes

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  9. import questions made by potential guests in Booking.com listing

    1 vote

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  10. It would be very helpful to have the ability to create a vendor lock code that remains unassigned to any property by default. This code could then be temporarily assigned to a specific property when the vendor has an appointment and removed once the visit is completed.
    Some vendors visit multiple properties frequently. Currently, the workflow requires assigning them to a property in order to save the code, which makes it difficult to keep a reusable vendor code ready for future visits.
    Allow the creation of a vendor lock code that is not tied to any property initially.
    The code…

    2 votes

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  11. 2 votes

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  12. 1 vote

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  13. A message was missed due to someone read or marked the thread as read, which resulted in a late response to guest.

    when someone click on the Inbox, it could be auto load the 1st unread thread, hence the thread is marked as read, when you move to another guest thread.
    Right now, it's not possible to see who read the inbox.

    1 vote

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  14. 2 votes

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  15. Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).

    Reason:
    I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.

    Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.

    2 votes

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  16. 1 vote

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  17. We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking

    1 vote

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  18. A common situation occurs when a property has Owner Adjustments in a given month but receives no reservations during that same period. Since Owner Adjustments are normally deducted from the revenue generated by bookings, this creates an issue: the system shows the adjustment even though there is no revenue to offset it against.

    Solution:
    Add an option for the reporting system to automatically detect when a property has Owner Adjustments in a month with no reservations and carry those adjustments forward to the next month that includes reservation revenue.

    5 votes

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  19. 4 votes

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  20. The Hostfully analytics dashboard currently provides strong metrics such as:

    Rental revenue

    Nights booked

    Average Daily Rate (ADR)

    Occupancy rate

    RevPAR

    However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.

    Problem

    At the moment, there is no reporting that shows:

    Total discounts applied

    Promo code usage value

    Revenue lost to discounts

    Gross potential revenue vs discounted revenue

    Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.

    Requested Analytics

    Add discount reporting within the…

    1 vote

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