1789 results found
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Separate line for custom data on the Pre-arrival form report
Separate line for custom data on the Pre-arrival form report
3 votes -
Add a per-booking basis for owner adjustments.
As a host, I offer a Welcome pack to my guests that is paid by the owner. I would like to be able to automate this adjustment in a per-booking basis instead of weekly or monthly.
2 votes -
Filter transactions by payment method in reports
Currently, the Transaction Reports in Hostfully do not allow filtering by payment method. Property managers would benefit from the ability to generate reports that show only transactions made through a specific processor, such as Stripe, PayPal, or VRP. This would make it easier to reconcile payments and track revenue by payment source without exporting and manually filtering the data.
1 vote -
Ability to Set up Multiple Owner Accounts at once or Add Owners in Bulk
An agency can have a lot of owners and if PM is able to bulk add owners to PMP using an Excel spreadsheet, that would be a lot faster and more convenient to manually add one by one.
1 vote -
1 vote
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Add rule codition: even if the reservation is longer than X days, the client only pays taxes for X days.
even if the reservation is longer than X days, the client only pays taxes for X days.
Example: Even if the reservation is longer than 7 days, the client only pays taxes for 7 days.
1 vote -
Security - Add support for passkeys
Passkeys are the newest and strongest form of passwordless authentication, built on the WebAuthn/FIDO2 standards. Instead of a password, a passkey uses public-key cryptography stored securely on a user’s device (like Face ID, Touch ID, or Windows Hello). When a user logs in, the device signs a challenge with the private key, and the server verifies it with the public key—meaning nothing secret ever travels over the internet.
Key points about passkeys:
Passwordless by design – users don’t type anything in; authentication happens with biometrics or device unlock.
Phishing-resistant – since the login only works on the legitimate domain, attackers…
1 voteThanks Alex for adding all the ideas - well received and will be considered.
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Security - Add IP Login audit tracker
An application needs to track IP logins and display them to the end user as a critical security measure. By recording and showing where and when login attempts occur, users gain visibility into their account activity and can quickly detect unauthorized access from unfamiliar devices or locations. This transparency empowers users to take immediate action—such as changing passwords, revoking sessions, or enabling stronger authentication—if suspicious activity is spotted. At the same time, it creates an audit trail that helps both the user and the service provider investigate potential breaches. In short, IP login tracking enhances trust, accountability, and proactive defense…
1 vote -
Security - Add MFA App support
Add support for MFA app. Using an app is more secure and faster than an SMS code.
Why SMS-based MFA is insecure
While better than no MFA, SMS is no longer a robust security method. It is highly susceptible to attack because:
SIM swapping:
This is a common and dangerous method where attackers convince a mobile carrier to transfer your phone number to a new SIM card they control. They can then receive your MFA codes and gain access to your accounts.Lack of encryption:
SMS messages are not encrypted and can be intercepted by hackers with access to a…1 vote -
Support more variables and formulas in templates
In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.
E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]
But currently, the template variables only support some basic order details.
3 votes -
Differentiate booking from TravelStaytion on Central calendar
Bookings from TravelStaytion should appear on Calendar as from TravelStaytion, not direct bookings. It does for Pipeline, Dashboard and Reports but it does not work like that for Calendar.
1 vote -
More details on message sender via API
Neither threads or messages have detailed info about the sender.
In threads it simply shows the “participantUid”: “agencyUid” in the participants when the “participantType”: “AGENCY”. It does not show the actual sender whether the employeeUid of the agency, or it was a system response.
In the messages response it simply shows “senderType”: “AGENCY” or “senderType”: “GUEST” but it does not show actual sender either.
Please see the below examples. How will we deal with such missing links?
Goal:
============= Thread -> set messages -> list of participants for each message and the timestamp details -> if sender type is AGENCY…1 vote -
Ability to make calendar on Direct Booking site clickable
The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.
This functionality (like the calendar widget), would greatly improve user journey.
1 vote -
Add Escrow Balance Tracking to Owner Reporting
Currently, Hostfully’s owner reporting system does not include escrow balance tracking. This creates challenges for property managers who need to reconcile funds accurately. Without this feature, teams are forced to use manual workarounds outside of Hostfully, which increases the risk of errors and adds significant time to reporting processes.
Proposed Solution:
Add a way to track and display escrow balances directly within the owner reporting system. Ideally, this would include:• Escrow balance fields within owner statements • Automatic updates as funds are added or deducted • Export and reporting capabilities for accurate financial recordsImpact:
This feature would save…1 vote -
Customise templates & triggers per season
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
4 votes -
Customise email templates and triggers to be sent depending on season booked
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
1 vote -
Customise emails to reflect season of booking
The ability to set triggers for templates so that different templates go out depending on the season that has been booked. For example, we operate in winter and summer only and our guests, offerings and additional services differ quite significantly, so the ability to customise these is essential.
1 vote -
1 vote
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Cancellations with penalties when dates are not rebooked
Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.
If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
If the dates are not rebooked, the original guest remains responsible for the full booking amount.3 votes -
Adding Owner Adjustment to Financial report
At the moment, the Owner field for the Financial report does not include Owner Adjustment. PM would like to add this variable for their reports.
2 votes
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