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Property Management Platform

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2114 results found

  1. Integrate with Tiket.com

    1 vote

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  2. Hostfully needs to update their software to exactly match Airbnb's calculation for their Host Service Fee customers have full control over the Airbnb markup

    1 vote

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  3. Option to increase nightly rate for a specific date of week, like Sunday. At the moment, we have to select each Sunday manually.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  4. Add a system variable (e.g., {{agency_commission}}) that calculates the agency commission. This variable should be accessible in all relevant templates, especially owner-facing automated messages.

    1 vote

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  5. It would be great to be able to create reoccuring owner adjustments based on a booking instead of weekly/monthly basis. For example, every time there is a booking there is a supply fee adjustment and a cleaning fee adjustment (incase an agency charges differently than the guest-facing cleaning fee).

    1 vote

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  6. Pet fee as a variable to use in templates. Ie, 'Your booking is confirmed for 2 guests and 1 pet'

    1 vote

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  7. Feature Summary:
    Request for an AI-driven alert system that monitors guest messaging threads during a stay, flags potentially problematic interactions, and gives the host the ability to keep or cancel a scheduled automated review before it posts to Airbnb or vrbo

    How It Works with a cometitor currently:

    AI analyzes the guest messaging thread in real time during a stay.If a complaint or issue is detected (e.g., "the thermostat isn't working"), the system sends the host a red notification flag alerting them that the stay may be problematic.The host is presented with two options: KEEP or CANCEL the automated review…

    5 votes

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  8. Hosts using the VRBO integration through Hostfully are no longer able to file damage claims directly through VRBO as they previously could when not integrated.

    When not using an integration, VRBO provides a built-in host protection and claim process that is included in their service fee structure. However, once a property is integrated through a PMS (such as Hostfully), hosts are redirected away from VRBO’s native claim system and must handle damage-related issues through the PMS workflow instead.

    This creates confusion and concern for hosts, as it feels like:

    The claim process is no longer directly accessible through VRBO
    The…

    1 vote

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  9. PM would like to request the ability to remove or hide the green “Avg / night” price bubble that appears on the website map/listing view.

    Currently, this element is system-generated and there is no option in settings to disable it. In some cases, it affects the visual presentation of the listings and we would like more flexibility to control whether this pricing badge is shown or hidden.

    2 votes

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  10. At the moment, with Automation V3, variables such as [$LEADARRIVALDATE$], [$LEADCHECKOUT$], and [$LEADCHECKIN$] are displayed based on the guest’s language settings.
    Would it be possible to also have an option to default these variables to populate English instead?

    1 vote

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  11. Currently, group bookings require submitting pre-arrival forms for each individual sub-booking in order to mark the entire group booking as complete in the system. This results in duplicate efforts and is unnecessary since a group booking involves one guest reserving multiple rooms. It would be ideal if guests with group bookings could submit the pre-arrival form just once, allowing the system to mark the Pre-arrival form as submitted for all associated sub-bookings.

    1 vote

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  12. Currently, the property name is truncated on the Property Performance page in Analytics, making it difficult to review. It would be helpful to display the full property name in this section.

    1 vote

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  13. Enable synchronization of Booking.com automatic messages into the Hostfully Inbox, similar to how standard guest messages are handled.

    2 votes

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  14. Introduce a filter option that allows users to view:

    Active properties only
    Inactive properties only
    All properties

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  15. 1 vote

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  16. Right now, the only option to send our guest's receipts is to create a template with the [$ORDER_STATEMENT$] variable but it doesn't populate crucial information like dates, guest's name, property name, transaction number, etc.

    Would be nice to see an improvement here.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  17. We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!

    1 vote

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  18. I want 2 charges 1 for damage deposit, 1 for the rental amount not 1 charge total

    2 votes

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  19. email address from client information tab should be automatically updated with email added to the pre-arrival

    3 votes

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  20. The system template “VRBO Alternative Payment Link” is currently generating payment links for 100% of the reservation amount, regardless of the actual amount that should be charged. (e.g., 70% should be charged at reservation time) .

    The payment link should reflect the exact amount intended to be charged for that specific transaction, not the full reservation total by default.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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