1789 results found
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Put a modification of reservation duration
When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
Same as the HOLD duration.2 votes -
The ability to have Vacation Rent Payment on the property level in Hostfully
We would like to be able to choose Vacation Rent Payment as our payment processor so we can use different VRP accounts on the property level in Hostfully.
Our accounting systems and processes and PMS we are transitioning from allowed us to use our multiple Vacation Rent Payment accts.
As a PM, we would like to continue to offer this service to our owners for direct deposit into their accts.7 votes -
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.
3 votes -
Send again easilly the confirmation mail of the reservation if the dates changes
When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .
2 votes -
Expand color customization of the Direct Booking Site
It would be helpful if we can make the key color of the direct booking site customizable. This color would modify the Activate State of the Tabs (Calendar, Map, Reviews, etc), the book now, the calendar booked dates, the stars and subtext for reviews. These are all currently a green. Currently the Book now button on the widget is also more like a Cyan than the green used in other areas. All these colors should be consistent and ideally adjustable on the Direct Booking site settings. We can do this if we use widgets separately, but unable to customize within…
7 votes -
Enhanced reports: subtotal per property in one report
I would like to do run a report that shows the subtotal for each property in a chosen time period without running a separate report for each of my 60 properties or using excel
7 votesWe'll expand the current property report to it accepts financial data, plus add a total row
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Email Analytics - Tracking of messages and quotes sent.
Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.
11 votes -
Easily edit font and format in message templates
Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?
Also, templates sent to Airbnb and Vrbo sometimes have extra spaces or line breaks where they don't show in the template editor in Hostfully
69 votes -
Apply Discount Codes to current bookings
Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.
10 votes -
Booking Window shorter than 1 month
Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.
9 votes -
Inbox message color-coding based on channel
colour coding would instantly identify which channel the message comes from
7 votes -
Tidy
Integration with Tidy App - even at their beginning stages they have been more involved and helpful than any other cleaning service I have tried. They flew in a trainer to train my team and have customized my entire experience. The only thing missing is an integration with Hostfully.
1 vote -
Private Feedback in Reviews
Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.
9 votes -
Create verified/unverified field for Autohost (or any other guest screening platform)
Autohost screens guests, and if a guest fails the verification and/or is high-risk, that information should be available in Hostfully. Then, that information could be used as a condition in message triggers, e.g. do not send messages if guest is unverified by AutoHost. I would also want to see that data available in the API so other integration partners (e.g. Akia) could use it as well.
1 vote -
Integration with non-traditional booking platforms - eg Giggster and Peerspace
To help fill gaps in our calendar, we would like to accept offers from non-traditional booking platforms that connect with film production companies.
7 votes -
Pipeline not showing option to send payment request email until payment due date
If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.
6 votes -
Reservation Updates DATA
It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.
(i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)
Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.
15 votes -
Live links in templates
When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.
4 votes -
Enhanced Reporting: Improve UI
Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.
5 votes -
The name of the property on Rental agreement should be Public/Short description
For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.
9 votes
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