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1642 results found

  1. Ability to customize the order of line items showing in Booking widget

    I want to move the security deposit line to under the Total amount in the booking widget as it's not included in the total

    2 votes
    0 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  2. Add checkin instruction tab in property settings page for multi-unit

    When sending checkin instruction from Pipeline, the information is defaulted to Checkin instruction in Property Settings page. However, this tab does not appear in Multi-unit settings page.

    It would be helpful if we can add the checkin instruction at property settings page or unit settings page so we don't have to create several custom templates for it and we can quickly send from Pipeline.

    3 votes
    0 comments  ·  Multi-Unit  ·  Admin →
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  3. Show properties on the property list by Airbnb account

    Show properties on the property list by Airbnb account. (not via tag)
    This will allow users that have mutiple properties to always show only one list of Airbnb accounts.

    (Stars of Boston request)

    1 vote
    0 comments  ·  Other  ·  Admin →
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  4. Ability to block listing from bookings

    Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.

    3 votes
    1 comment  ·  Property settings  ·  Admin →
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  5. Notify property manager when Airbnb guest review failed to send

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  6. City/Tourist Taxes per Night and Person

    Many cities have city/tourist taxes. It should not only be possible to deposit a city tax per booking or a %-tax, but also one per day and person.

    1 vote
    0 comments  ·  Property settings  ·  Admin →
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  7. Guest review report

    per property - per channels

    49 votes
    received  ·  5 comments  ·  Reviews  ·  Admin →
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  8. Ability to cc other emails from the inbox

    3 votes
    received  ·  0 comments  ·  Inbox  ·  Admin →
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  9. Enhance the user-friendliness of third-party agency feature

    This option helps connect multiple Vrbo accounts. However, the user interface of this feature in Property Management Platform is not clear and user-friendly for property managers to understand its function. It should be located on the same Vrbo channel page, rather than Third-party agency dropdown and "Listed by" option under property Main Settings. I want this feature to work seamlessly as connecting with multiple Airbnb accounts.

    1 vote
    received  ·  0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  10. To have the option of UK English rather than US English

    Currently, the default language is US English therefore the AI Bot answers using US spellings. This then shows our guest that we are using a Bot to answer.
    It would be great to have the option of UK English as a language option.

    1 vote
    0 comments  ·  Inbox  ·  Admin →
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  11. Rate multiplier incorrectly applying to all past and future Airbnb bookings

    When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.

    True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.

    It can be treated as a feature request, UV

    2 votes
    0 comments  ·  Channels  ·  Admin →
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  12. Provide an AI auto-responder feature for the Inbox

    The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.

    11 votes
    received  ·  2 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  13. Ability to adjust the tone of AI suggested responses in the Inbox

    A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…

    3 votes
    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Automated Response Reminder for Unanswered Leads and Messages

    I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.

    The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).

    Customizable Timeframes:
    Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).

    Notification Options:
    The reminder can be sent via email, SMS, or…

    1 vote
    0 comments  ·  Inbox  ·  Admin →
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  15. merge sub-units to 1 master property.

    4 of my 5 listings are subunits of what I would like to become 2 “whole house” listings

    I want to be able to merge the 4 existing sub listings into 2 additional “whole house” listings, without having to create 2 new listings from scratch.

    1 vote
    1 comment  ·  Property settings  ·  Admin →
    How important is this to you?

  16. Undo Suggested Response - AI Chat

    It would be nice if there was a way to undo the suggestion though

    2 votes
    0 comments  ·  Inbox  ·  Admin →
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  17. Capture preferred language during the booking flow

    Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    5 votes
    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  18. Improve the UI of Owner Adjustments

    Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.

    2 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  19. Support Arabic in Property Settings

    1 vote
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  20. Support more date formats in variables

    instead of "Tue, Aug 20 2024" it could be "August 20 2024"

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?
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