1955 results found
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One inbox per direct booking
Inbox should have one inbox thread per direct booking to avoid miscommunication
1 vote -
Show the tab where the property's links to each channel are displayed at the property level of the Multi-unit.
Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.
1 vote -
Arabic as Language in templates
Add Arabic as Language in templates
1 vote -
Support copy Production data over to Sandbox
That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.
2 votes -
Messages for Airbnb pre-approval
Templates or trigger for Airbnb pre-approve. At the moment, there is no messages sent to guest when we Airbnb pre-approve the inquiry from Hostfully or the pre-approve is about to expire
4 votes -
Metric in Analytics on how many people viewed the properties
Have a metric in Analytics on how many people viewed the properties
2 votes -
Be able to include variables for reservation pricing, such as order statement, to send SMS templates to owners for bookings notifications
It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner
2 votes -
The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.
The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.
4 votes -
16 votes
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Jobs should be removed automatically if a booking is cancelled
Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.
6 votes -
Improve Booking flow of Vrbo reservation
At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.
This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.
1 vote -
The ability to view Airbnb guest profile info on inquiries
The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.
14 votes -
Triggers run for inactive properties
Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.
1 vote -
Improved Post-Connection Flow for Channels/Integrations
As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.
It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.
1 vote -
Default color for the Booking Widget and have it apply to all properties.
There should be a way to define a default color for the Booking Widget and apply it to all properties. Instead of having to define it one property at a time.
2 votes -
Allow to add photos to job details in calendar to send to cleaner/handy person
When you click on a job on the calendar, you can only add a note for the job.
I want to have the option to include the attachment to add the photos of the issue, so I have the details of the job needs to be done.
1 vote -
1 vote
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Ability to set LOS discount for direct booking site only
I don't want to use Discounts code as I want the discounts to be applied automatically to Rent.
Setting discounts in Pricing tab will be automatically applied but pushed to Vrbo channel as well and I only want it to apply to DBS, no other channels.
2 votes -
Owners should be able to contact support
Owner should have the ability to contact support in case they need.
2 votes -
Create a trigger with a condition to apply just to "upcoming bookings"
I would like to set up ne email triggers ot send messages 90 days or less to guests for a listing. However, I am noticing that if I set this new trigger up, it is sending the messages to existing reservations. I only want to them to send to new reservations as the message will impact the guests expectations and experience. How is this not a feature to control???
2 votes
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