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1625 results found

  1. 2 votes

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  2. If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.

    We need to change this behavior so that guests are not charged until PMs agree to take the bookings

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  3. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  4. We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.

    1 vote

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  5. we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.

    Also would like other segmented information on the guest exported.
    Where they stayed property/city
    When they stayed month/ season /date etc
    Dob
    Reason for staying

    So that marketing campaigns can be tagged to specific segments

    Eg you stayed in Stanthorpe last winter book again this year before things get busy

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. The US currency letter is not displayed under the property price detail on my hostfully website, when accessed from other countries. In other words instead of US$, it displays only $ and guests ask the currency.

    1 vote

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  7. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    3 votes

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  8. Currently, only amenity "pool" is supported by Hostfully for HVMI channel. When I used the Filter & Sort and clicked Pool from there, the property shows up. However, when I used the Popular Filters and clicked the Private Pool, the property does not show up. I want amenity "private pool" to be supported.

    1 vote

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  9. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  10. Make all properties show on the map as soon as a customer clicks

    5 votes

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  11. Is there a feature in Hostfully where we can log Tasks/ Maintenance issues for the team to manage

    7 votes

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    received  ·  1 comment  ·  Dashboard  ·  Admin →
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  12. Since I have guests who book multiple properties, and also inquire on ones they don't book, when I search by name, it pulls up the list of everything and I can't tell what's a booking or inquiry. We would line to have a way to sort the pipeline so I can see all status when i search by his name, it doesn't show me the status.

    1 vote

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  13. I would like to know if its possible to have templates that I can chose when sending the reservation when they can book at pay Credit card and when I request they pay through wire/zelle as some guests I dont want to have them pay Via CC as some guests dont want to pay the CC fee. How do I set it up

    2 votes

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  14. The side popup box is in the way. You have to click to move it on every single page. It would be great if this were somewhere less intrusive.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  15. We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.

    3 votes

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  16. I want to be able to move Airbnb/Booking.com reservations in Hostfully without adjusting them on the channel sites to optimize my portfolio.

    Sometimes, guests refused to update the reservations in the channels even though the property booked is not their current stays

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  17. I want to have the rules "Increase rate by X % when stay is smaller than Y nights" to Airbnb. It only works with direct booking site at the moment.

    8 votes

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  18. I want to choose different fonts and color pallet to be used for my hostfully website

    2 votes

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  19. Be able to add "property is" filter to all triggers so they can be set up better for messaging owners. Right now, there is limited funactionality on the "owner updated block" trigger type

    2 votes

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  20. I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better

    2 votes

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    under review  ·  0 comments  ·  Inbox  ·  Admin →
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