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  1. Ability to select which fields from the reservation you would like to hidde for example: phone, email

    example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?

    3 votes

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  2. The ability to see on one screen; day, week, month, individual selected quarters and year comparisons for property or all properties. More options with the reporting overall.

    EX: March 25 v March 24, March 23 etc.
    EX: Q1 24 v Q2 24 or Q125

    1 vote

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  3. On guidebook portal > the page Property Management Platform Imports
    With the current flow to import from PMP, I will need to
    - Click to the PMP Import page
    - Click on import from PMP button
    - Being redirected to the page adjust the guidebook > Save
    - Then I must click the PMP Imports page again > re-allocate the property name > Click the import from PMP button to import the new one.
    Ex: If I have 40 properties, this flow would need to be repeated 40 times which caused a very unpleasant experience.

    => I want to have…

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  4. At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  5. I've added tags to all of our properties and its great. I can now filter properties using the tags on the calendar etc. But I can't seem to filter using the tags on the analytics page where this would be particularly useful.

    1 vote

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  6. I d like my balance template triggered everyday until full payment is complete.

    2 votes

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    • we can add and remove a chargeable service to existing boooking
    • have a payment link (Stripe) for an extra payment if required
    • and I believe refund is already supported through order balance when it becomes negative (I hope)
    • it has to work for any OTA, not only for direct bookings

    This is useful if you want to charge for early check-in or late check-out, for example. And any other additional services an agency may have.

    Best regards,
    Alex

    1 vote

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  7. Able to rename the report following the property filter

    1 vote

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  8. Rental License number appears on the report

    1 vote

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  9. We want the ability to extract Owner block's Notes and dates of the owner blocks in the property report. At the moment, it only gives the occupancy rate, number of nights of the owner block per property.

    1 vote

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  10. I create a profile, King Bed splittable in 2 single

    2 votes

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  11. When a SP completes their job and marks job as completed on their side, I should receive the notification for this event.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  12. Add the variable [nameoflisting] variable to the review template.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  13. Task management 'complete' button for guest, team messaging.

    For example, a potential client with 200 listings based in Australia would like to be able to slightly task manage within the unified inbox. For example, a guest asks to replace something, the team can read the message, take on the task to do the job, and in the unified inbox, be able to mark the job as complete.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".

    The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.

    We want the Ability to flexibly remove turnover day for some specific dates

    13 votes

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  15. On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  16. The new multi-unit property feature is great, but room types are currently displayed as standalone listings at Direct Booking Site, which is incorrect. It would be better if all room types were grouped under the hotel listing, allowing customers to select how many rooms of each type they'd like to reserve, similar to Booking.com. This would improve the user experience and make the reservation process more streamlined.

    2 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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  17. Support 9-digit code for Remotelock integration and if the setting of code could be different per property, it would be a helpful feature

    2 votes

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  18. i want to have the option to send the payment balance link for the difference when modifying booking.

    2 votes

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  19. the SMS templates should present with line breaks

    14 votes

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    2 comments  ·  Inbox  ·  Admin →
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    We will fix this. Now, please note that, while most modern devices and SMS apps will display line breaks as intended, older devices or certain carrier systems may ignore line breaks and display the message as a single block of text.

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