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  1. Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.

    2 votes

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  2. Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. I'm looking for a way to completely remove the owners from the system. No name, info, etc

    5 votes

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    planned  ·  0 comments  ·  Owner Portal  ·  Admin →
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  4. It would be nice if the refund in Hostfully would automatically retry so I did not have to remember to manually refund when the balance in Stripe is sufficient.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  5. For some properties, there is a check-in END time. It would be helpful to have a variable that can pull that into the custom templates.

    1 vote

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  6. In the Message Log, please add the property name. It can save time by adding the property name here, as sometimes a failed message might be expected on a specific property. By not including it here, we have to go find out which property the guest was applied to in order to figure it out.

    1 vote

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  7. 1 vote

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  8. 1 vote

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  9. Currently, there's a link to a wikipedia page. A link to the Hostfully help article may be more useful there. As well as links to Airbnb, Vrbo, BDC iCal articles.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    1 vote

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  11. If -15 is selected in the booking lead time, this will produce an error when connecting to Airbnb. Can we set the max to -14 instead?

    1 vote

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  12. When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.

    1 vote

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  13. As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.

    1 vote

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  14. When creating a trigger, please keep the channel is condition dropdown open until finished selecting. It used to do that. Now, we have to check one, click on the dropdown check the next one, click on the dropdown, check the next one, etc.

    1 vote

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  15. I use Zoho Books to invoice owners of the properties we mange. It would be great to automatically create invoices from the financial reporting made in Hostfully on a booking (line-by-line) basis.

    Now I use the reporting as base and copy/pase the net income in my accounting tool to create the invoice (net income x commission + VAT = commission over a booking. I add all the bookings per months and create the invoice. Next to this I need to make an Excel file showing income per booking - commission (VAT included per booking) = payout to owner.

    I share…

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  16. Can you please create an integration with anystay.com.au? I've also reached out to the team at Anystay to request an integration with Hostfully. Thank you.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  17. Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.

    I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…

    1 vote

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  18. Request to add Rently smart home integration. We use Rently and they support reservations.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  19. Each time, I want to delete the common space, I have contacted CS to delete it from back end. I want to have the option to delete the common space on the property setting UI directly.

    10 votes

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  20. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    7 votes

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