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Property Management Platform - Web

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  1. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    1 vote

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  2. As a PM or a Service provider, I would service provider portal to show the number of pets on the Jobs tab and the Calendar tab, along side the number of guests. It will help the Service provider plan and prepare better for the cleaning.

    (stacy@condochicago.com)

    1 vote

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  3. For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.

    3 votes

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  4. Add an agency-wide setting for booking 'lead time' so that it is easier to change this depending on business level, time of year, etc. Sometimes I want to encourage last-minute bookings, other times I don't.

    2 votes

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  5. 3 votes

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  6. As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.

    4 votes

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    1 comment  ·  Channels  ·  Admin →
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  7. Both of these locks are becoming quite popular. I would prefer to integrate with Hostfully rather than each individual OTA

    2 votes

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  8. Integration with Tidy App - even at their beginning stages they have been more involved and helpful than any other cleaning service I have tried. They flew in a trainer to train my team and have customized my entire experience. The only thing missing is an integration with Hostfully.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  9. Currently the platform doesn't keep the last choice as default in the property section of the website. When choosing to “show active properties only” the property manager has to make that choice every single time they log back on to the site, rather than just keeping that default.

    4 votes

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  10. 30 votes

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  11. Allow your Smart Thermostat to Turn Down/Off the HVAC when a guest checks out and Turn it back on before next guest arrives. This will save owners a ton of $ plus guests will be greeted with a proper temperature when arriving. It's also something good for the environment that saves energy! Why heat or cool a house when no one is there?

    1 vote

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  12. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    2 votes

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  13. Currently, there is no option to download a report to show the cancelations. I would like to see on the "Financial Reports"
    1. a column for Reservation Status which shows the reservation is booked (reserved), canceled, hold, waitlist, etc.
    2. all cancelations, waitlist, hold reservations are listed on the Financial Report report. The report will display all the reservations are entered into the system and it can be easily converted as a chart or different presentation methods.

    8 votes

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  14. Allow users to include the $ amount collected to the rental agreement, as it is sometimes necessary during legal disputes, to show that amount.
    Renaming the rental agreement to "occupancy agreement" would also be a more acurate name, since renter laws such as rent control don't apply to Short Term Rentals.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. More control over how the contract gets set up.

    Would like ability to determine the structure of the form:
    -where the contract gets signed
    -where the initials go
    -insert variables to make the contract more detailed

    When contesting a chargeback with a guest, you should be able to show them a contract with terms, and demonstrate that you’re actually due those funds (better success if initials are next to crucial terms).

    Initials next to "I read the cancellation policy section on chargebacks"

    eddie@mountainmamahomes.com

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. Each individual listing has its own reviews.
    Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  17. I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.

    Can you update the zapier integration to include owner blocks in the New Booking trigger?

    2 votes

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  18. Would be great if the Account Status reflects what we paid for and the date we paid it as well as when our next bill is due. The way it's set up now I can see it moving up and down and that we paid for it annually but it doesn't tell me any of that information.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  19. When a job is scheduled, Service Provider/Cleaner gets email with option to View, Accept or Decline.
    Currently, only when the Accept option is chosen, will an email generate to give the PM get a notification.

    Can you please add a function so PM's receive an email when a Service Provider "Declines" a job ?
    Why? So PM's can assure the job is assigned or reassigned appropriately. When many properites & jobs scheduled, how do we check declined and unassigned jobs?

    Part 2: Can support add a function /section that displays "Declined and Unassigned jobs?

    14 votes

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  20. When setting up code, have an option for days of the week all is the default. Have an option for x nights = lowest night free.

    These are the most shared ads I see on the internet, and I get from properties.

    Book X nights mid-week and get a free night or an % discount
    Book mid-week and get X % off

    19 votes

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