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1514 results found

  1. When we managed around hundred properties and lots of
    reservations, we have seen that is easier to search a reservation by the
    name of the external id of the reservation.

    I found that we can search a reservation by the name of the guest in the
    pipeline. However, if he has some reservations or have the same name, is quite hard to figure it out. However, when I included the reservation number, any result showed up.

    • Nest Host
    6 votes

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  2. Booking info is available through Zapier but a discount is not. This means if using Zapier for any calculations outside of Hostfully then they will be wrong if missing Discounts.

    2 votes

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  3. Allow your Smart Thermostat to Turn Down/Off the HVAC when a guest checks out and Turn it back on before next guest arrives. This will save owners a ton of $ plus guests will be greeted with a proper temperature when arriving. It's also something good for the environment that saves energy! Why heat or cool a house when no one is there?

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. At the moment cleaners have to scroll through endless jobs that can't be sorted in any way to access a specific job note - what would be amazing is to just click on the job in the calendar and show the details of the clean there.

    8 votes

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  5. It would be great to have a Zapier trigger that fires when a new payment is created, which includes all the payment data in individual fields.

    8 votes

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    2 comments  ·  Payments  ·  Admin →
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  6. We would like to be able to choose Vacation Rent Payment as our payment processor so we can use different VRP accounts on the property level in Hostfully.
    Our accounting systems and processes and PMS we are transitioning from allowed us to use our multiple Vacation Rent Payment accts.
    As a PM, we would like to continue to offer this service to our owners for direct deposit into their accts.

    4 votes

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    2 comments  ·  Payments  ·  Admin →
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  7. colour coding would instantly identify which channel the message comes from

    6 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  8. We would like the option of being able to gather a report that allows us to see how many bookings came in on a specific date and/or date period

    2 votes

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  9. I would like to do run a report that shows the subtotal for each property in a chosen time period without running a separate report for each of my 60 properties or using excel

    6 votes

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  10. Need the ability to change the cleaning fee for weekdays and weekends and cannot be the same for the whole week.

    1 vote

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  11. trigger reservation change of dates> , trigger a new job created for new dates? rather than adding the new job manually .

    14 votes

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  12. We'd like to be able to specify tags to exclude for when listing properties through the properties-get endpoint. There's an inclusion query there now, with the exclusion option we'd be able to better optimize our queries and reduce the number of API calls.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  13. Use Case
    I want to receive emails for every new guest message that comes through our direct booking site, but I do not want to receive messages for Airbnb (or Vrbo, if that is ever added in the future). I use Hospitable for Airbnb and Vrbo messages, so I do not need to also receive those messages via Hostfully emails.

    It would be possible to create a hack that gets the desired end result using Gmail filters, except that right now the template variables [$LEADSOURCE$] [$LEADCHANNEL$] don't even work, so there is no way to add a field…

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  14. several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. We have many messages come in per hour, but there are only so many Leads/messages displayed on the page at a time. It would be good to be able to see more Leads/messages load as the page is scrolled so I can see more past messages in case I need to reference one of them.

    2 votes

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    1 comment  ·  Inbox  ·  Admin →
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  16. We have a number of covered wagons available for guests to stay in. It would be nice to have a property type added for "Covered Wagon." Tipi, Yurt, and Igloo already exist in the system. "Wagon" would cover both western style covered wagons, as well as Gypsy style wooden wagons.

    1 vote

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  17. If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. It would be great to create a Mid-stay clean that could be done easily by adding the time-specific trigger for job creation.

    in our example, we offer a mid-stay clean for guests who stay more than 7 days.

    24 votes

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  19. We would really like to be able to have a digital signature added to any custom templates as we send out contracts once booking is confirmed and we would like a guest to be able to digitally sign it

    9 votes

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  20. When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.

    4 votes

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