1675 results found
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Switch a unit type/ multi-unit property back to a standalone property.
switch a unit type/ multi-unit property back to a standalone property.
4 votes -
Be able to print guest conversations
inbox data - Print button
3 votes -
Support more types of discounts for Airbnb, apart from LOS
We need the ability to set more custom discounts (seasonal discounts, etc.) on Hostfully to push out to Airbnb, the ability to set different length of stay discounts per period
3 votes -
Track how many guests left a review
We can view the reviews but didn't know how many in total have left a review. We need a report for it.
1 voteThe system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/
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Be able to add "Breakfast included" in Booking.com rate.
Have the possibility to add the breakfast included in the Booking.com mapped rate.
1 vote -
Be able to change the error message in DBS when a guest tries to book
When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.
1 vote -
One inbox per direct booking
Inbox should have one inbox thread per direct booking to avoid miscommunication
1 vote -
Auto-Tagging Repeat Guests
If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it
2 votes -
Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".
At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.
7 votes -
Show the tab where the property's links to each channel are displayed at the property level of the Multi-unit.
Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.
1 vote -
Arabic as Language in templates
Add Arabic as Language in templates
1 vote -
Support copy Production data over to Sandbox
That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.
1 vote -
Pricelabs Integration Request: Dynamic Minimum Stay Rules Based on Booking Dates
PM wants to integrate with the PriceLabs feature that allows dynamic minimum stay rules based on booking dates. For example: a minimun stay of 3 nights if booked within 30 days, and 5 nights if booked more than 30 days in advance.
4 votes -
14 votes
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Pet Fee per pet for Channels (not Direct Bookings)
Be able to charge per pet on the other channels
33 votes -
Improve Booking flow of Vrbo reservation
At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.
This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.
1 vote -
Triggers run for inactive properties
Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.
1 vote -
Support on sending SMS to Philippines number so MFA can work with SMS option
We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.
5 votes -
Implement Booking.com Reviews Management for your properties
With BDC guest review management you can:
- Retrieve all reviews for a specific property
- Retrieve new reviews (from a specific date)
- Filter reviews with no response yet
- Retrieve specific review with all category scores
- Reply to guest reviews
- Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
- Filter guest reviews based on Booking.com reservation ID
- Retrieve aggregated property review score
- Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
2 votes -
Improved Post-Connection Flow for Channels/Integrations
As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.
It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.
1 vote
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