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  1. I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…

    1 vote

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  2. Ability to adjust the brightness of hero image on direct booking site as the font option is so basic i wanted to include our brand so it looked much better...

    2 votes

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  3. This will help send check-in instructions right after the agreement has been signed

    1 vote

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  4. When generating a report, I need to be able to change the name for instance, the property, the season/period, etc...
    Also, in the owner report list, the date when the report was generated should be displayed. Currently, owners see a long list of all generated reports with all the same name. It's difficult to find information.

    1 vote

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  5. Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.

    My idea is to do one of the following:

    • Add text to the sent email that replys need to be sent via the inbox,…

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  6. Show attestation information

    1 vote

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  7. I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages

    8 votes

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  8. Several guests have specifically recommended looking into GDS integration to streamline their booking processes and enhance accessibility to our properties. Integrating with GDS providers like Sabre, Amadeus, Apollo, Worldspan and Galileo by Travelport could significantly improve our visibility and booking convenience for this particular segment of travelers, which is rapidly growing for us. Given the potential benefits in meeting the specific needs of corporate clients more effectively, we see GDS integration as a strategic step to expand our reach and service capabilities in the corporate travel market.

    1 vote

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  9. VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.

    7 votes

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    0 comments  ·  Channels  ·  Admin →
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  10. Include checkins/checkouts that happened earlier that day in the Dashboard

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  11. It is noted in the v1.5->3 upgrade guide that v3's agencies endpoint supports a "rentalConditions" field, but no other APIs seem to exist for updating the per-property rental conditions. It would be great to automate these to ensure they are accurate and make changing all properties a lot easier

    1 vote

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    0 comments  ·  API  ·  Admin →
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  12. When adding service providers, it would be helpful to be able to automatically assign them to every property or property group from the service provider page rather than having to go into each individual property to add them. Or at least an option to automatically give service providers calendar access for every property/multiple properties in one place rather than in each property.

    3 votes

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  13. In the owners section in the main dropdown menu, the owners are displayed but, (we have over 100 properties listed), we need the properties linked to the owner so we do not have to search through all properties to find them.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. 1 vote

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  15. Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  16. Ability to extract the full year pricing on a property in an excel sheet

    1 vote

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  17. Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway

    2 votes

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  18. I want to move the security deposit line to under the Total amount in the booking widget as it's not included in the total

    2 votes

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  19. When managing reservations, it would be helpful to manually adjust the commission rates for each booking based on the source. For example, when a guest books through Booking.com, the commission rate differs from a direct booking rate. Currently, I'm unable to reflect the specific rates, like the 9% commission for agency bookings versus the 15% for direct reservations. Having a feature to set these rates accurately per reservation would streamline accounting and provide a clearer view of the actual revenue from each booking source.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  20. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    2 votes

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    received  ·  1 comment  ·  Other  ·  Admin →
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