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1740 results found

  1. Possibility to add guest address in enhanced reports

    10 votes

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  2. We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.

    1 vote

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  3. We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.

    Why It Matters:
    Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…

    1 vote

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  4. I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.

    3 votes

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  5. Would be cool to add option to send message based on if there is checkout on same day as the checkin. it can be useful to use it to update guest whether they can check in early.. also it can nice to have similar trigger for check in on same day of checkout to check if they can checkout later

    1 vote

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  6. Currently, when clicking on the HTML or PDF run reports, we will see the name in the browser is 'TEST' instead of the report name.

    I would like it to show up the name of the report when previewing.

    1 vote

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  7. I would like to be able to add a bedroom without having the mandatory parameter of adding a bed

    1 vote

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  8. We're aware that we can bulk update pricing in Calendar, however, we want to store the dates for Pricing periods so we can apply the pricing without checking the dates for seasonal rules again

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  9. I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.

    At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  10. 1 vote

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  11. I want to run an all-in-one owner report using Enhanced reporting. I want to include ALL owners in 1 report instead of separating reports by owner.

    For now, I'm using default Financial report but the default report doesn’t allow for custom formulas like the ones I set up in the Enhanced Reporting feature, so it’s not possible to run a combined report using those same formulas.

    1 vote

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  12. Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.

    Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  13. Add Rental Revenue as an optional metric in the Team Performance graph

    Include a filter to exclude canceled bookings

    Display values with decimal precision instead of heavy rounding

    2 votes

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  14. When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.

    20 votes

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    5 comments  ·  Inbox  ·  Admin →
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    Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.

  15. specific report to track inbox messages and their flow

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  16. It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.

    2 votes

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  17. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    7 votes

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    under review  ·  2 comments  ·  Channels  ·  Admin →
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  18. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    7 votes

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  19. We'd like to have the guest details default to our own country and state/province. At the moment every guest's default state/country is California USA, while most of our guests are Canadian and in our state, and we have to make changes to each one before saving a booking. Thanks! info@vacaybc.com

    1 vote

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  20. I made a custom template ("Reservation data") to notify our business partner about reservations that come through the Hostfully channel, and triggers for some events (for Booking request, Booking confirmed...). If I put the variable [$LEAD_CHANNEL$] in the custom template, the email notification only says "Hostfully". But if I look in the Dashboard, it says, for example, "inquiry on apartma-most.com via Hostfully". Can I put such information in the custom template, i.e.: "inquiry on <domain> via Hostfully"? I would like the business partner to be informed from which domain the reservation came through the Hostfully channel.

    1 vote

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