2012 results found
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Create a report to visulize Owners Blocks
be abe to export owners blocks with a report
5 votes -
Manually Schedule Messages
I would like the ability to manually schedule messages without using a trigger.
7 votes -
Notification when owners edit existing booking dates
Notification when owners edit existing booking dates.
We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.
6 votes -
Conditional Formulas Based on Pet Fee in Reservations
I would like to set up conditional formulas that apply only to reservations where a pet fee is included.
1 vote -
Add beds to different room types
The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.
4 votes -
adding a link so you can upload an image in the booking report
we send these images in the statement as evidence of each reservation to the owners
The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.
4 votes -
mid
We really need the ability to toggle triggers for longer length stays. When we book for longer then 30days and up to say 6 months we are sending STR messages to guests
2 votes -
Guest state variable
be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking
Nowadays guest info don't bring this data
3 votes -
Configurable Resolution Line Items for Trust Accounting & Reporting
DESCRIPTION
Introduce configurable resolution transaction line items that allow Airbnb (and other OTA) resolution amounts to be split into distinct, clearly defined entries for accurate reporting and trust accounting integrations. This should also apply to cancelled reservations with partial payments, where manual allocation is often required.PROBLEM
Resolution amounts and partial payments from cancelled reservations are currently recorded as single transactions. This does not allow separation between owner revenue, manager revenue, or mixed allocations, which is required for compliant trust accounting and accurate financial reporting.IMPACT
- Incorrect or incomplete mapping when integrating with trust accounting systems such as VR…1 vote -
Automatic service provider notifications when guests extend their stay so they know the service date changed.
Automatic service provider notifications when guests extend their stay, so they know the service date has changed.
5 votes -
Template Variable for Net Security Deposit
introduce a template variable that exposes the security deposit amount minus processing fees, so hosts can communicate accurate refund amounts to guests
1 vote -
Add a condition or event to the triggers for Lead Note
Some integrations add notes in the lead modal. This information can be useful to operations. Could we please have a trigger event for Lead Note, so when a note is added to the lead modal, it could trigger a message with the Lead Note variable so the PM can see the note message WHEN the note is added?
2 votes -
Support billing in currencies other than USD (e.g., AUD)
Currently, Hostfully billing is only available in USD. For customers operating outside the United States, particularly in markets like Australia, this creates additional challenges such as currency conversion fees, fluctuating exchange rates, and more complex accounting.
It would be incredibly valuable for Hostfully to support billing in additional currencies, starting with AUD, with the ability to expand to other commonly used currencies (EUR, GBP, CAD, etc.). This would significantly improve the experience for international customers, simplify accounting and reconciliation, and better support Hostfully’s growing global user base.
Use Case:
• Australian property managers prefer billing in AUD to align with…1 vote -
Reset Rental agreement
Allow to reset rental agreement from Lead modal
4 votes -
Analytics for Message Response Time
We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.
Ideal functionality would include:
• Average response time per message
• Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
• Filterable data (by property, team member, time range, etc.)
• Visual reporting or exportable data for tracking trendsThis would not only help our team hit internal communication goals but also assist in…
6 votes -
1 vote
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city tax per adult not only per person
City tax in many countries in europe is charged PER ADULT and not per person therefore city tax is calculated incorrectly.
Adding an option per adult per day would solve the problem instantly.1 vote -
Allow triggers options to choose one specific booking by choosing the guest's name or [$LEAD_UID$]
For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
This message is just for Bob, not everyone who books a particular house, or channel, etc.If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.
Profile image for Flash the Sloth⚡
Flash the Sloth⚡
• AI AgentYou can't set a trigger for one specific booking, but you can create…
4 votes -
Allow to have custom fees over blocks
it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.
3 votes -
Enhanced report handles group booking
The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.
So only main booking should appear in the report, not sub bookings.
3 votes
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