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1933 results found

  1. We are currently unable to make changes to the "Pre-booking message" field for Airbnb instant bookings in Airbnb. So it's helpful if we can have this field in Hostfully and sync it with Airbnb.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. If a booking is created after the configured balance due date, the system should automatically set the balance due date to the booking date (or the nearest future date before check-in). This change would make payment due dates clearer, reduce confusion, and improve the booking and payment experience for both property managers and guests.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  4. My suggestion for Hostfully would be to put a clause in your contract with channel partners saying they are not allowed to do offer promotions above and beyond without prior approval (an expectation that they can unless we opt out is not good enough).

    2 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  5. Import Airbnb messages for Special Offer

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  6. At the moment, Hostfully only has Number, Percent and Currency as formatter.

    We’d like to have ability to insert a formula within the report feature that:

    Enters “RACK” if no promo code was used and the booking was made directly.

    Enters “OTA” if the booking came through any of the OTAs (like Airbnb, Expedia, VRBO, etc.).

    2 votes

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  7. It would be very helpful to have the ability to set up discounts on Hostfully specifically for guests who book via mobile.

    1 vote

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  8. Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
    What I propose is that each section of the form has the ability to add extra boxes of information.
    We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  9. 1 vote

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  10. A feature that allows you to find all signed rental agreements in the same tab (instead of going to each lead)

    4 votes

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  11. Currently, Hostfully only allows one global payment rule per property (deposit % at booking and balance collection date).

    Allow deposit % and balance collection rules to be set by season or by date range, similar to how pricing and minimum stays can be adjusted on the calendar.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  12. Ability to bulk edit rental license number as we have many properties (~100 properties) and adding them one by one is quite time consuming

    1 vote

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  13. I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,

    2 votes

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    received  ·  1 comment  ·  API  ·  Admin →
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  14. 1 vote

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  15. Ability to remove the failed message

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  16. Under Set permission in Properties page, when bulk save, the setting and member assigned there to is applied to all other properties.

    It would be easier if we can select their name and click to assign listing to them. It would be very helpful to a growing company

    1 vote

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  17. Add the option to automatically send a message to guests near their check-out date, offering them to extend their stay for one more night at a discounted rate if the following night is available. I think it would be powerful for the system to automate this process based on an opt-in by the operator by property for a specific time period or seasons, with selectable discounts, and the system looks up the availability and triggers accordingly.

    1 vote

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  18. A user would like to set the booking window to exactly 60 days, but the current dropdown only allows preset options (1, 3, 6 months, etc.)

    Request: To allow custom booking windows (exact number of days) in addition to the preset options. This will give property managers more flexibility in controlling booking availability according to their operational needs

    1 vote

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  19. Create the ability to upload files related to the property for Agent/Owner review only. For example, Gas Certificates, PAT Testing Reports etc. The ability to upload these legal documents so they are all kept in one place and can be easily reviewed when needed and to ensure compliance. NOT for Guest Viewing...

    4 votes

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  20. Templates or trigger for Airbnb pre-approve. At the moment, there is no messages sent to guest when we Airbnb pre-approve the inquiry from Hostfully or the pre-approve is about to expire

    3 votes

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