2025 results found
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Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes -
4 votes
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Owner CRM
I want to track rentals based on owners, also a property CRM could work. Where I can see rows of each rental and have constant contact with the owners. If a property has not had a rent in over 3 months, send an automated mail to maintain our contact going. Also track other things, like a column of last price update to have in mind what is missing for each owner and maintain that.
1 vote -
[Balance Due without Security Deposit] variable
I am looking at where to find variable that we can use for the balance due but without the security being included, not the total without SD
1 vote -
Support parameterized variables for GraphQL API
Support parameterized variables for GraphQL API
1 vote -
Support vertical photos on DBS
It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
It'd be great if DBS supports both vertical and landscape photos9 votes -
2 votes
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Ability to toggle ON/OFF Property Address on Rental Agreement
Have the option to toggle ON/OFF Property Address on the Rental Agreement.
4 votes -
Have a variable for Bedroom to pull number of beds
I know we can use the custom data to set data for the bedroom field.
However, sometimes I need to only temporarily change our bedding setup (eg for a day or two), and so using custom data means I have to make an edit BOTH on the "Set rooms" page and in the custom data fields. It is quite inconvenient.
Would you please consider having the variable for this property information so that when I update the bedroom, it will update automatically in my template, message?
1 vote -
Making links mobile friendly for Booking.com guests
We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.
5 votesHello Lee-Ann, would you please provide a screenshot of the problem, so we can see it in context? Thank you.
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Improve Transaction Report
1/ Transaction Status or Error Notes or Payment Details
To distinguish a successful transaction from a failed transaction.2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference
3/ Adding option to filter by channel
4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details
6 votes -
Modification of scheduled messages
On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.
97 votesHi everyone,
Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
- new variables in custom templates
- new triggers
- auto-translations
- improved search, navigation, and filtering
- much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
- use the feature in your normal workflow where it makes sense
- share feedback with…
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2 votes
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Showing cancellation policy of booking
Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.
3 votes -
Modify who could receive the new team members notifications
I tried adding a new user to my company's account today and it sent an email to all of my users
4 votes -
Removing owner statement automatically if the PM removed report on HFL
When I deleted the report on HFL
On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.=> I want when 1 report was deleted on my side, it should be removed automatically on owner side.
3 votes -
AI for internal use
Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…
3 votes -
Track conversion rate of inquiries/ booking requests to confirmed bookings on direct channel
My booking setting is inquiry/ booking request. I want to add a conversion tracking code on the booking confirmation page, but this won't work due to no booking confirmation page for these booking settings. I don't want to switch to instant book.
As a PM, I want to be able to have a way to track the conversion rate of inquiries/ booking requests to instant bookings on my direct booking site.
3 votes -
To have the option of UK English rather than US English
Currently, the default language is US English therefore the AI Bot answers using US spellings. This then shows our guest that we are using a Bot to answer.
It would be great to have the option of UK English as a language option.2 votes -
9 votes
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