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1726 results found

  1. I want to be able to view the property name under the guest name in the left-handed panel of the inbox page.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  2. 2 votes

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  3. It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.

    19 votes

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  4. For canceled stays. Some jurisdictions require remittance of tot even on cancelled stays the hike others don't .

    We need to be able to specify if a tax or fee is refundable on cancellation.

    For example. If a cleaning fee is refunded then so is the tax but if there's a 50% rent retained on cancellation in some places we still have to collect and remit tax on the cancellation while some places only require occupancy tax if there's an actual occupancy…

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. Having a list of sold upsells in a report

    7 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  6. Allow the "Enter a brief message" box to be optionally required by the Host to force the user to provide some information about their stay(Helping qualify guests and prevent parties etc.)
    Also, allow the Host to personalize the description text message from "Enter a brief message" to something else with a character limit.

    1 vote

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  7. I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home

    2 votes

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  8. The grey small font is so hard to read! I need to have my browser on 150% zoom to see it!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%

    2 votes

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  10. Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.

    8 votes

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  11. I'd like the ability to set a minimum reservation value. This would be similar to the minimum nightly rate, except that it would apply to the total rent amount rather than each night.

    For example, if I had a minimum nightly rate of $100 and a minimum reservation value of $150 then a two night stay would be $200 minimum while a one night stay would be $150 minimum.

    This is related to the existing "minimum price rule," but a little different.

    1 vote

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  12. At the moment, when scheudling reports, we don't have an option to choose Next month for Date range.

    The use is for our service providers to see next months schedule and the only options are last month or this month. I need to send out future booking reports to our service providers (cleaners, snow plowers, etc) and owners as well for them to see a schedule one month ahead of time

    2 votes

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  13. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    2 votes

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  14. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  15. Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  16. I want to see the start and end time of the jobs in the service provider portal. Seeing in emails is not handy

    1 vote

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  17. As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.

    1 vote

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  18. Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
    However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  19. I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that…

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  20. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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