2234 results found
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Financials reports in Reports
I would like to provide feedback on the Financial Reports section in Reports. When utilizing the Enhanced Reports, it is necessary to run it for an overview. However, I believe that with the Financial Report tab, you can simply choose a date range to view a list of reservations, including the booking breakdowns. This is a more convenient option.
If there is a feature to select the date type of booked date and stay date, it would greatly improve the usefulness of this section.
1 vote -
Support more fields in Logistic report
Logistic report should have the fields: guest tag, booking tag for report on returning guests.
1 vote -
1 vote
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Ability to send message as "Guest" via Create Message endpoint
Would it be possible to forward messages from a guest who booked through an external site to Hostfully?
I'm referring to the Create Message endpoint: https://dev.hostfully.com/v3.0/reference/createmessage-1.
Could you provide suggestions on whether the Create Message endpoint could support sending messages with a status of "CREATED"? Currently, it only supports "SENT," which is always treated as sent by the property owner/manager.2 votes -
Promo code on rent only not the marketplace
Apply the promo code on the rent not on all the invoice, like the wood we sell, all the food, etc.
2 votes -
Add template for email forwarding
Allow to modify the notification sent by Email setting => Forward all emails form inbox to Agency Email.
At the moment, it's not showing in system template so we cannot modify it.
1 vote -
1 vote
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Include Payment Dates for Long-Term Airbnb Bookings in Reports
Add a report feature that displays the dates and amounts of each payment Airbnb submits for long-term bookings. This would help property managers track transactions with multiple payments more easily.
1 vote -
Spell check
I would find it very helpful if the software had a spellchecking facility, whereby a word / grammer would be underlined showing the user there was a possible error. I have often rushed and responded quickly to messages to guests and realised after sending there was a small spelling error / mis-typed word. This can look unprofessional. There is probably one here!!!
1 vote -
replacing photos
It would be great to be able to "replace" or "update" a single photo right at the photo you want to replace. This way I don't have to drag the new photo after uploading it all the way from the bottom, describe, tag it, and map it all over again.
I'm always changing things out in a room and needing to re-shoot so my expectations remain as 'what you see, is what you get'1 vote -
Add Hospy and Checkin triggers/channel
It will be great to add those channels as part of the triggers options. That way we could automate specific messages to guests coming from them.
1 vote -
Custom Channel Creation and Color-Coding for Enhanced Booking Management
It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.
4 votes -
Hide information to your owners
Ability to select which fields from the reservation you would like to hidde for example: phone, email
example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?
3 votes -
Custom dates and this v. that analytics
The ability to see on one screen; day, week, month, individual selected quarters and year comparisons for property or all properties. More options with the reporting overall.
EX: March 25 v March 24, March 23 etc.
EX: Q1 24 v Q2 24 or Q1251 vote -
Support Date as a formatter for creating new conditional formulas at Reports
Allow to create new conditional formulas with "Date" as a formatter.
5 votes -
Add the option to charge the guest for payment processing fees
Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.
4 votes -
Property Tag filter in Analytics page
I've added tags to all of our properties and its great. I can now filter properties using the tags on the calendar etc. But I can't seem to filter using the tags on the analytics page where this would be particularly useful.
1 vote -
Ability to show total tax (group taxes) in the lead order instead of tax breakdow
Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.
4 votes -
Be able to show the Rental rate only on the Direct Booking Website
Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers
10 votes -
Add & remove extra services charges to a booking
- we can add and remove a chargeable service to existing boooking
- have a payment link (Stripe) for an extra payment if required
- and I believe refund is already supported through order balance when it becomes negative (I hope)
- it has to work for any OTA, not only for direct bookings
This is useful if you want to charge for early check-in or late check-out, for example. And any other additional services an agency may have.
Best regards,
Alex1 vote
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