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2212 results found

  1. Add audit logs for reports that track changes made to report configurations.

    1 vote

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  2. The option to send an automated message after a configurable time (e.g., 30–60 minutes) only if the host hasn't responded manually. This would help maintain optimal response times on platforms like Airbnb and avoid unnecessary automated responses.

    7 votes

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  3. Allow different commission rates for properties with the same owner

    1 vote

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  4. Security for the Rental Agreement Signature.
    For now, anyone can access the signed rental agreement with the URL. As these documents contain confidential customer information, we would like to have the option to secure the link.

    2 votes

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  5. Add vrbo icon to the security deposit collection method.

    1 vote

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  6. Option to set a reminder before a hold expires, allowing the owner to follow up with the guest or extend the hold.

    1 vote

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  7. For manual pricing, have the ability to set pricing by the day of the week. Currently, on the pricing page, you can only set weekday and weekend adjustment pricing. It would be helpful to be able to set a different price by day of the week, for all weeks, unless overridden on the calendar.
    As it currently stands, I'd have to go every Monday, every Tuesday, etc., and manually change the price on the calendar for every one of that day into the future.

    1 vote

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  8. For now, existing listings already set up with Instant Booking cannot be switched to RTB.

    It would be great to change the settings to Booking Request for those existing properties.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  9. Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.

    3 votes

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  10. Improve Service Provider app usability. The service provider role is limited to using the app. A SP credentials won’t let you log into a laptop browser. But the SP app only lets you see a calendar with your assigned properties, start date, end date, and name of main client. No other information is available such as names and ages of party members, flight information, local phone number used, special requests, etc. Adding additional information in the booking details would make the work of the greeter or cleaner doable. At the moment, there is not enough info in the SP version…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  11. Hi Team,
    I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
    Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
    This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
    I hope this is something you can consider for future updates, as it…

    1 vote

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  12. We need the full version with the House rules agreement tick to claim money from Airbnb.

    1 vote

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  13. i just need to know when a service is purchased separate from a booking - the jobs trigger will make a job on every confirmed booking and make a job for my selected service

    4 votes

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  14. Remove the location field from the property search bar on the direct booking site. If all properties are in the same city, or there is only one property, it would be convenient to remove that field.

    2 votes

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  15. We include the linen fee in the total rental amount to ensure renters cannot opt out of receiving linens.
    As a result, the owner booking notification includes the linen fee as part of the total rental amount.
    However, homeowners never receive the linen fee, as it is paid directly to the linen vendor.

    We'd like the booking notification sent to homeowners to separate these amounts so that it reflects only the rental amount (rent), excluding the linen fee. This would ensure the homeowner sees only the rental amount for the specific booking.

    1 vote

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  16. Currently, guests can submit an inquiry without providing a phone number. For our sales process, we need to collect a phone number at the lead stage so we can call the guest and close the booking. Right now, phone numbers can only be enforced after a booking is completed. This makes it difficult to follow up with leads who don’t leave contact details. Feature request: This would help us capture contact details earlier and improve lead conversion.

    1 vote

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  17. When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.

    Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.

    This way, the checkout day would also show as busy in Google Calendar, providing a…

    6 votes

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    2 comments  ·  Calendar  ·  Admin →
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  18. An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc

    74 votes

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    received  ·  8 comments  ·  Owner Portal  ·  Admin →
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  19. I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)

    2 votes

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  20. Ability to exclude specific leads from a report

    1 vote

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