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1766 results found

  1. Requesting the keyboard on the App do not switch back and forth between Number mode and Regular word mode when doing the 2FA.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  2. I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    2 votes

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  3. calculation of the Total Rent to be the nightly rental rate plus the cleaning fee

    1 vote

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  4. The reason the prospect is not moving forward with transitioning from Guesty to Hostfully is due to not having grandchild listing. We have parent child listing, but Guesty allows you to have parent/child/grandchild listing which she needs.

    1 vote

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  5. Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    7 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  6. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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  7. When a potential guest looks at my nightly rate and breakdown on VRBO or DBS it only shows them a nightly rate because all of the fees are distributed into that nightly rate. Taxes can be shown separately, I have no issue with that

    11 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  8. It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. 2 votes

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  10. Put dates on the Calendar in the Mobile APP, it only shows some dates.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  11. I tried calling Quickbooks regarding the matter and they said that it is not possible on their end to change how the data is coming into Quickbooks. I wish to change the data export settings for Hostfully to allow the data to come into Quickbooks as accounts receivable records instead of sales receipts

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  12. At the moment, when scheudling reports, we don't have an option to choose Next month for Date range.

    The use is for our service providers to see next months schedule and the only options are last month or this month. I need to send out future booking reports to our service providers (cleaners, snow plowers, etc) and owners as well for them to see a schedule one month ahead of time

    3 votes

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  13. We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    2 votes

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  14. The preview bit is the only thing that has never worked from the begining - when we share the link on facebook or imessage, it doesnt show a preview

    1 vote

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  15. INCREASE the price for long stays or add Instant book but only for <30 day stays only, not only decrease filters

    1 vote

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  16. Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.

    We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Ability to change the start/end date of the week in the mobile app single property calendar from Monday to Sunday

    1 vote

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    received  ·  1 comment  ·  Mobile App  ·  Admin →
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  18. Please create the option book within a specific period of time, from when the code was sent. i.e. when a guest checks out, they can receive the greatest discount to book with 72 hours of their stay. This would stimulate return bookings. I have seen these offers work at the end of a conference or the like. The best time to book your next trip is while you are enjoying your current one.

    2 votes

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  19. As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    5 votes

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  20. not full day, part time, some hours only for example 5 hours

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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