1726 results found
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2 votes
We'll be considering this feature, absolutely.
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Display the error message more clear so it's understandable.
When I accepted Airbnb booking request from Inbox, the lead status in Hostfully did not change. So I tried to accept it again and got the error message "AxiosError: Request failed with status code 400".
After checking with Support, we figured out it's because payment was pending from guest.
So if the message is made more clear for future errors, it would be more understandable and helpful.
3 votes -
Have trigger works for Bookings made within X days prior to checkin.
I want to send my cleaner a text when a new booking is made within a week of check in . i dont want to send my cleaner a text with every new booking because she wont be happy and will miss the important texts. lease help me do this
1 vote -
Allow inputting the amount with comma in Properties > Main Settings or adding a prompt
There will be an error OException during parsing request body when I input an amount with comma to Main Settings. For example: 15,999 is not a valid input for nightly base price. (it needs to be 15999). I want to be able to enter the amount with comma, or the system to add a prompt so users know not to put a comma there.
1 vote -
Ability to bulk delete reports
I run a lot of reports, and they start to stack up in the RECENT REPORTS.
I like a clean house, so go in and delete them when done ever so often.
But using the Delete button is slow. Love to have either a:
1) Checklist and bulk delete
2) Delete by TYPE or Report run
3) Delete allOptions.
Thx!
4 votes -
Ability to adjust property description for Direct booking site only
Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.
It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.
This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…
3 votes -
Show HVMI host charge in the break-down fees, alike Airbnb.
As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation
6 votes -
Update House Rules from PMP into Guidebook
Would like to have all House Rules updated in one place and don´t make any changes into each guidebook individually
10 votes -
Integrate with Houfy
I want to integrate with Houfy, my friends get a good result from this channel
1 vote -
Update Vrbo amenties to include their entire checklist
I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.
Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…
12 votes -
Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
5 votes -
Add Lodgelovers.com as a channel
I want to add Lodgelovers.com as a channel. Channel managers don't support this & for iCal Continuous Sync, sometimes there is a delay.
1 vote -
quote
When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.
3 votes -
Synchronize Airbnb's single host or shared service fees in Hostfully
Airbnb has the option to choose to share the Service Fee between the host 3% and the guest 12% OR have the host pay the full-service fee 15%
I don't see any place to manage that option on Hostfully.
1 vote -
Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.15 votes -
Create reviews by month and year
When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.
2 votes -
rate multiplier
The formula for calculating the surcharge at the channel is wrong. Here is the explanation that I had with the Support Team. After that, they ask me to put it in here
many thanks for your feedback. And we can close the case. The problem in this case is that we have 2 different numbers and different situations. The way you explain it and hostfully do it it is right and not right.
I try to explain it:
I have a pizza and like to make my pizza 15% bigger. Than I use your Formular: 100 * 1.15 = 115.…
2 votes -
2 votes
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Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Airbnb resolution is agreed upon and accepted.
Automatically add a manual transaction for the order adjustment when an Airbnb resolution is agreed upon and accepted.
2 votes
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