2005 results found
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Condition formula based on Job status
Support on conditional formula with text. For example, if Job status is Done.
1 vote -
2 votes
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Pet options for DBS
Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet
15 votes -
Lead Notes Visibility for Service Providers
It would be nice if the service provider could open a booking, review the notes under the Lead Details section, and configure the beds accordingly based on the information provided there.
Currently, this workflow no longer functions as it did before, and it has impacted operational efficiency. It would be great to have the ability for service providers to easily view booking notes and configure the beds based on the details included in the Lead Details notes field.
This functionality is important to ensure accuracy and avoid follow-up communication or configuration errors. Is not the same to add the notes…
1 vote -
accommodation revenue earned by stay date
We need a reporting variable that returns accommodation revenue earned by stay date within the reporting period (sum of nightly rates for those dates) instead of ADR-prorated totals. Without this, cross-month extensions retroactively change closed accounting periods and owner statements.
Because revenue is currently prorated using blended ADR, any cross-month reservation that is later modified retroactively changes revenue in already-closed accounting periods; we need a reporting field that recognizes accommodation revenue by stay date (sum of nightly charges in the period) so closed months remain financially stable.
example
A guest books:
Dec 20 – Jan 5
16 nights total
Each…
1 vote -
Option to Open Listings in Same Tab on Hostfully Direct Booking Site
1/ Current Behavior:
When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.2/ Feedback / Suggested Improvement:
It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.3/ Rationale:
Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…6 votes -
Able to use an email used and then erased.
To be able to use an email address that was used before, deleted and now needs to be use for another role.
2 votes -
pipeline search by check out Date
Filter the pipeline list, by check-out date
1 vote -
failed transaction notification
Receive notifications for every failed payment for every channel.
3 votes -
Rent breakdown in APP
Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.
2 votes -
hopper
’m curious if anyone here has worked with Hopper Homes yet? (https://hopper.com/travel/homes) Their travel app is huge with younger travelers and seems to drive a ton of bookings. It would be amazing if Hostfully could eventually integrate with them — feels like a great extra channel for all of us to tap into.
1 vote -
Shows notes on blocks tooltip instead of "blocked by agency"
For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".
2 votes -
Vrbo calendar should be open to book for tonight
When connected to Hostfully, Vrbo does not do same-day bookings.
But we noticed we can book properties for tonight in Vrbo, so this looks more like a limitation when channels are mapped.1 vote -
Detail tax in metadata sent to Stripe
Looking for a way you can include the tax collected when the payment is sent to Stripe? There is not a good way to track tax collected in the reports section there.
Stripe support suggestion is to add fields like:
taxamount: Total tax collected
taxrate: Tax rate percentage
tax_jurisdiction: State/region where tax applies
subtotal: Pre-tax amountHow This Would Work
When Hostfully creates Payment Intents for your bookings, they would include the metadata:{
"amount": 1250,
"currency": "usd",
"metadata": {
"taxamount": "250",
"taxrate": "8.25",
"tax_jurisdiction": "California",
"subtotal": "1000"
}
}
1 vote -
1 vote
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Improve checkout workflow to show the services page even if guests make full payment
The checkout workflow should show the service page so guests can add it even if they make the full payment. At the moment, the service page is not visible for fully-paid bookings, causing it to be inconvenient for the guest or the PM to add extra service during the guest's stay.
1 vote -
Import tax_withholding_amount and tax_withholding_details for Airbnb reservations
Please import taxwithholdingamount and taxwithholdingdetails for Airbnb reservations.
1 vote -
Add “Booking Value” as a field in Reports & Analytics
Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.
4 votes -
Clearer Payment settings & Flexible Payment Timing Options
The current payment setting language is unclear and potentially misleading. Additionally, there is no flexible option for hosts who work with vetted guests and do not want to charge 100% of the stay amount at the time of booking—especially for last-minute reservations.
The current wording uses the term “AT,” which is not sufficiently clear and can easily be misinterpreted. This should be revised to be crystal clear about exactly when and under what conditions payment is processed.
It should say "collect balance BEFORE CHECK IN DAY"
1 vote -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
6 votes
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