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  1. For instance, let's say for most of the year you have a moderate cancellation policy, but for special events it could be stricter. Last year for Coachella people booked a year before, then at the last minute found a cheaper place because people start lowering their prices when they don't book. So they would cancel before the deadline and you would have to drastically lower your prices to rebook after you held the dates for them for a year.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  2. I am Interested in TopKey for integration with my accounting software and tracking my listings.

    1 vote

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  3. Hey everyone! I'm looking to learn more about Airbnb management in Brea. Has anyone had experiences or tips to share about maximizing profits and handling guest communications?

    1 vote

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  4. I want the option to add the STRA (Short Term Rental Accommodation) number in Hostfully so that it syncs across platforms

    1 vote

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  5. 28 votes

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    started  ·  4 comments  ·  Reviews  ·  Admin →
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  6. Allow increased owner access where they can edit reservations as well as editing pricing and listing information.

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  7. When viewing the lead modal via a browser on a mobile device, it is not mobile-friendly. The buttons for View Order, Create a Job, and Message are overlapping the x icon to close the lead modal, making it difficult to close the lead modal or click on any of those action buttons.

    1 vote

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  8. Currently, the Transaction Reports in Hostfully do not allow filtering by payment method. Property managers would benefit from the ability to generate reports that show only transactions made through a specific processor, such as Stripe, PayPal, or VRP. This would make it easier to reconcile payments and track revenue by payment source without exporting and manually filtering the data.

    1 vote

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  9. An agency can have a lot of owners and if PM is able to bulk add owners to PMP using an Excel spreadsheet, that would be a lot faster and more convenient to manually add one by one.

    1 vote

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  10. 1 vote

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  11. even if the reservation is longer than X days, the client only pays taxes for X days.

    Example: Even if the reservation is longer than 7 days, the client only pays taxes for 7 days.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  12. Passkeys are the newest and strongest form of passwordless authentication, built on the WebAuthn/FIDO2 standards. Instead of a password, a passkey uses public-key cryptography stored securely on a user’s device (like Face ID, Touch ID, or Windows Hello). When a user logs in, the device signs a challenge with the private key, and the server verifies it with the public key—meaning nothing secret ever travels over the internet.

    Key points about passkeys:

    Passwordless by design – users don’t type anything in; authentication happens with biometrics or device unlock.

    Phishing-resistant – since the login only works on the legitimate domain, attackers…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. An application needs to track IP logins and display them to the end user as a critical security measure. By recording and showing where and when login attempts occur, users gain visibility into their account activity and can quickly detect unauthorized access from unfamiliar devices or locations. This transparency empowers users to take immediate action—such as changing passwords, revoking sessions, or enabling stronger authentication—if suspicious activity is spotted. At the same time, it creates an audit trail that helps both the user and the service provider investigate potential breaches. In short, IP login tracking enhances trust, accountability, and proactive defense…

    1 vote

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  14. Add support for MFA app. Using an app is more secure and faster than an SMS code.

    Why SMS-based MFA is insecure

    While better than no MFA, SMS is no longer a robust security method. It is highly susceptible to attack because:

    SIM swapping:
    This is a common and dangerous method where attackers convince a mobile carrier to transfer your phone number to a new SIM card they control. They can then receive your MFA codes and gain access to your accounts.

    Lack of encryption:
    SMS messages are not encrypted and can be intercepted by hackers with access to a…

    1 vote

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  15. The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. Bookings from TravelStaytion should appear on Calendar as from TravelStaytion, not direct bookings. It does for Pipeline, Dashboard and Reports but it does not work like that for Calendar.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  18. Neither threads or messages have detailed info about the sender.

    In threads it simply shows the “participantUid”: “agencyUid” in the participants when the “participantType”: “AGENCY”. It does not show the actual sender whether the employeeUid of the agency, or it was a system response.

    In the messages response it simply shows “senderType”: “AGENCY” or “senderType”: “GUEST” but it does not show actual sender either.

    Please see the below examples. How will we deal with such missing links?

    Goal:
    ============= Thread -> set messages -> list of participants for each message and the timestamp details -> if sender type is AGENCY…

    1 vote

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    0 comments  ·  API  ·  Admin →
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  19. Currently, Hostfully’s owner reporting system does not include escrow balance tracking. This creates challenges for property managers who need to reconcile funds accurately. Without this feature, teams are forced to use manual workarounds outside of Hostfully, which increases the risk of errors and adds significant time to reporting processes.

    Proposed Solution:
    Add a way to track and display escrow balances directly within the owner reporting system. Ideally, this would include:

    • Escrow balance fields within owner statements
    • Automatic updates as funds are added or deducted
    • Export and reporting capabilities for accurate financial records
    

    Impact:
    This feature would save…

    1 vote

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  20. The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.

    1 vote

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