1659 results found
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Align Common Space Handling with Airbnb Changes
Currently, photos and beds assigned to the Common Space room type are not displaying correctly on Airbnb. This is due to Airbnb’s decision to sunset support for the common_space designation by July 2025.
Please help update the common space mapping to align with Airbnb's update.
6 votes -
Filter for unpaid reservation
Be able to use a filter to show unpaid reservations
3 votes -
Allow Triggers to send message to individual guest
It would be useful if a trigger option was to pick a particular guest to send a message to as apposed to all guests of a certain criteria
1 vote -
Add the condition[$ORDER_TOTAL_DUE_DATE$] on triggers
Add the condition[$ORDERTOTALDUE_DATE$] on triggers
1 vote -
Report - allow booking source for booking from Rental United
Reservations from Rental United appear in Pipeline as "booked on Booking.com via Rental United" or "Booked on Expedia via Rental United". However, these information is not showing in report, they only appear as Rental United under Channel name or Affiliate name fields.
Those information will be helpful for us to analysis the booking data and conversion from each channel.
1 vote -
Support Free text in Formatter
At the moment, Hostfully only has Number, Percent and Currency as formatter.
We’d like to have ability to insert a formula within the report feature that:
Enters “RACK” if no promo code was used and the booking was made directly.
Enters “OTA” if the booking came through any of the OTAs (like Airbnb, Expedia, VRBO, etc.).
1 vote -
Allow text triggers to use email templates
Right now you can only create a text trigger using a text template. However, you can manually send a text message using an email template. If you could use an email template with a text trigger it would cut down on the number of templates you need to create. Thank you.
1 vote -
Support on shortening unique ID of property.
This is for Government Content tenancy of Short term Rentals Data Guidelines for Platform in British Columbia. Unfortunately the unique ID sent on the form needs to have at least 25 characters
1 vote -
Support for AB2202 Compliance – Pre-Booking Display of Cleaning/Checkout Tasks
Starting July 1, 2025, California AB2202 requires short-term rental operators to disclose cleaning and checkout tasks before a guest confirms a booking.
Currently, Vrbo provides a way to add this information directly in their dashboard. However, there is no way to set or display these tasks on the Hostfully platform, including for the Direct Booking Site or through channel integrations.
Please add functionality that allows property managers to create a list of cleaning/checkout tasks associated with each property
1 vote -
Prorated Property Reports
Currently, the values of columns Rent/Fees/Property Total Taxes/Total Revenue in the Property reports are the full amount of the bookings. It would be nice to have their prorated values as well
2 votes -
Add inbox analytics to reporting
Our team is trying to see when we receive the most messages to put together a schedule for our employees that makes sense. Knowing how many messages we receive in a week or weekend will allow us to know how many team members should be on at once to assist guests.
1 vote -
Support Booking.com fine print.
As the BDC fine print is not supported by Hostfully yet, its settings in BDC will be overridden by Hostfully sync.
1 vote -
HelloSign - Automatic Lease (NOT rental agreement)
With the integration with HelloSign, we would love to see the option to have a lease send automatically to the guest upon their reservation (if a direct booking/desired). From a template lease for that property, we would love for HelloSign to be able to pull in the necessary information from Hostfully (check-in/out date/times, address, guest name(s), etc.). I am NOT referring to Hostfully's rental agreement - as that is not legally binding, as a lease signed on HelloSign is. (This is targeted for 30+day stays, the mid-term rentals).
6 votes -
Add different times on triggers
I am requesting to have the ability to have the automated message "1 day before check in" to be sent earlier in the day. to have the option of different times
12 votes -
create the same trigger as send channel message and email message at once.
Have the option to create the same trigger as send channel message and email message at once.
11 votes -
Be able to customize the manual transaction IDs
Be able to customize the manual transaction IDs.
1 vote -
"Channel" filter for owner reports
I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"
3 votes -
Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
45 votes -
Integration with Host Co.
Support direct integration with Host Co. https://www.thehost.co/how-it-works
4 votes -
Pet Based Trigger/Variable
A pet variable for use in emails (Airbnb, VRBO, and Hostfully) would be extremely helpful. Many housekeepers charge a pet fee, but currently, there’s no automated way to notify them—only manual updates, which also require giving them broader Hostfully access than needed. A pet variable could trigger alerts to both housekeeping and guests, streamlining communication and operations.
A pet variable for Airbnb, VRBO, and Hostfully emails would be extremely useful. Many housekeepers charge a pet fee, but currently there’s no automated way to notify them—only manual updates, which also require giving them more Hostfully access than necessary.
This variable could…
1 vote
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