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  1. On the website it only allows you to have 4 featured properties. The only thing that is bothering me with it is how it is displayed on the website. Its not 2 x 2 or 4 in one row. Its always 3 on top and 1 on bottom. It looks really unattractive on the website, there should be a way to fix that or add two more featured properties so it can be 3 x 3.

    7 votes

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  2. At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.

    In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.

    Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.

    1 vote

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    under review  ·  0 comments  ·  API  ·  Admin →
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  3. I like how for the payment processors like stripe and paypal you can connect the client's specific account to the booking. I think the same should be done with quickbooks where you can connect a client's specific quickbooks to all of their transactions. So every time a client has a booking it is essentially automatically accounted for from any source whether it be a direct booking, airbnb, vrbo, or etc.

    5 votes

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  4. It takes me a very long time to go through the list of Amenities because it isn't alphabetized .... even if no one else wanted it that way, I would love the ability to be able to manage it so I can see it in a way that makes it much faster for me to go through ... also am very confused as to why the "Baby high chair" is listed under "indoor" amenities instead of under the "family" section. Would also be great to have the ability to add an amenity to a specific section (i.e. Fire Pit could…

    15 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  5. Include current Stays in the Pipeline filter "Relevant/Arrival Date".

    Current Stays are Relevant and useful when looking at the upcoming stays list.

    I have to Filter "Stays/Arrival Date" in order to see who is staying in which listing, and I would like to see this information all in one place under Relevant/Arrival Date.

    3 votes

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  6. For a UX perspective, the calendar view is the most likely to be used when managing a large number of properties. The reservation card that is accessible from the calendar should include every available function and piece of information pertain the the guests visit.

    This card should include the Pre-arrival form info, the payment status, any deposits made, remaining balance, scheduled payments, scheduled messages, etcetera.

    At present, there are a number of features that are only accessible from the Pipeline. (i.e. cancelling a reservation, marking a reservation as paid, viewing the pre-arrival form, and recording a payment).

    Because our company…

    2 votes

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  7. Use the "Add tag" feature to add tags that can then be used to filter the Pipeline. I.e. "Return Guest"

    8 votes

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  8. As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.

    23 votes

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    1 comment  ·  Channels  ·  Admin →
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  9. It would be helpful if we can make the key color of the direct booking site customizable. This color would modify the Activate State of the Tabs (Calendar, Map, Reviews, etc), the book now, the calendar booked dates, the stars and subtext for reviews. These are all currently a green. Currently the Book now button on the widget is also more like a Cyan than the green used in other areas. All these colors should be consistent and ideally adjustable on the Direct Booking site settings. We can do this if we use widgets separately, but unable to customize within…

    7 votes

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  10. Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.

    However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.

    13 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  11. Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    8 votes

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    3 comments  ·  Other  ·  Admin →
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  12. I'd like to have A-Frame as a property type added - it is a filter on AirBnB, but not on host fully.

    1 vote

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  13. Waivo integration. Waivo is a damage protection product sold by a subsidiary of Loyds of London. It would be great if they could see which reservations paid for the damage protection and charge us behind the scenes for that. This is also a revenue generator for the hosts as we can over charge the damage waiver and collect the difference (guest pays $50 for a $30 damage waiver, host keeps the difference)

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  14. I'd like to be able to modify the Booking Confirmation web page (not message), in order to be able to add Google Tag Manager tracking to it, and pass booking details into the tracking code:

    Property Name
    Transaction ID
    Total Price
    Taxes
    Number of nights booked

    Thanks!

    4 votes

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  15. When a guest goes to book on the direct booking site, if they enter a date range that goes beyond the Maximum Night stay (property Main Settings), then hit Book Now, they get this message: Maximum stay requirement is not met. That does not specify the requirement, the way the Min Stay is displayed.

    It would also be great to be able to customize a message there, and have it displayed before they hit book now, so they can see that requirement.
    Ex., the max stay is 30 days, but we want to include a message that states something like,…

    1 vote

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  16. I would like to be able to run a cancelation report for the day a reservation is canceled by guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.

    Thank you.

    3 votes

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  17. Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.

    It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.

    3 votes

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  18. When we managed around hundred properties and lots of
    reservations, we have seen that is easier to search a reservation by the
    name of the external id of the reservation.

    I found that we can search a reservation by the name of the guest in the
    pipeline. However, if he has some reservations or have the same name, is quite hard to figure it out. However, when I included the reservation number, any result showed up.

    • Nest Host
    8 votes

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  19. Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.

    8 votes

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  20. Attachment to customized emails. Being able to add an attachment to a customized email template.

    16 votes

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