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Property Management Platform - Web

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1726 results found

  1. We would really like to be able to have a digital signature added to any custom templates as we send out contracts once booking is confirmed and we would like a guest to be able to digitally sign it

    9 votes

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  2. When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.

    4 votes

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  3. When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Enable to duplicate calendar pricing to the following year.

    Currently, once you've priced your periods in Agency Settings > Pricing Periods - the option to copy those periods across multiple years cannot be found.

    This means the user has to manually input all the pricing periods again > which is very time consuming.

    This simply fix will allow us to duplicate pricing periods for the upcoming year at the click of a button.

    17 votes

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  5. When a lead is generated on our sites (due to no availability) they are currently not input into Hostfully, but instead just emailed. It would be helpful to have the option of having lead information stored in hostfully so that we don't have to manually add them if we find a date that works for them, Also a phone number is needed to be captured on the lead form too, as sometimes our emails to these leads go to spam and we need a way to follow up,

    3 votes

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  6. It would be nice if there is a way to copy rates from one property to another one with just one click

    6 votes

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  7. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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  8. If This, Then That messaging. I need to be able to send different messages out based on variables like length of stay, staying over garbage day, booking lead time etc.

    4 votes

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  9. Similar to adding custom data fields for property main settings, I'd like to be able to add custom amenities that I can select for each of my properties rather than adding the same custom amenities each time.

    4 votes

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  10. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    4 votes

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  11. When I go to the "Financial Reports" and "Export Extended Data" it produces an Excel spreadsheet. The problem with that sheet is that the dollar values for all the rent, fees, etc come out in the spreadsheet as a TEXT field ($100) instead of a number (100), so the data cannot be used to add up a total because it's TEXT and not a NUMBER. Surely this can be easily fixed by your development team so these spreadsheets come out ready to use.

    9 votes

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  12. A guest should be able to pay more than the minimum payment required at registration

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. 5 votes

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  14. A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  15. I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    3 votes

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  16. Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.

    9 votes

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    1 comment  ·  Channels  ·  Admin →
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  17. When guests are paying above a certain amount we want to be able to handle them differently and send special service notes with information to service providers and ourselves.

    1 vote

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  18. I would like to run a cleaning report to see how many jobs were done in a period of time. Currently I have manually count the number of jobs on the calendar to see how many jobs have been done. This leaves a large margin for error.

    21 votes

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  19. When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
    Same as the HOLD duration.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  20. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    1 vote

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