1726 results found
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2 votes
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Automatically price updating to every upcoming month
The system MUST automatically update prices with the standard rate for every month that opens in the future. Since we have the ability to have open windows of 12 or more months this is not easy to have it on our minds especially when you are managing too many properties or is high season...this involves the risk to receive reservations in humiliatingly low price.
1 vote -
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
2 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
2 votes -
Ability to flexibly remove turnover day for some specific dates
At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".
The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.
We want the Ability to flexibly remove turnover day for some specific dates
7 votes -
Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
1 vote -
Template variable for Property Photo cover
Variable in custom template to add Property Cover picture. At the moment, we have to use HTML code if we want to add the property cover to a template which is not pretty easy to use.
1 vote -
Add a condition to the triggers that the Pre-Arrival form is not completed.
It would be really helpful to have a condition that is: Pre-Arrival Form is Not Completed. This way, we could set up a template and trigger to remind guests to fill out the pre-arrival form.
5 votes -
API for checking/updating property check-in instructions
As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.
1 vote -
Improve Airbnb rooms sync
To improve Airbnb synchronization: we'll need to add a channel setting for users to choose whether to delete rooms from Airbnb that don't exist in PMP during synchronization.
1 vote -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 vote -
HighLevel
I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.
1 vote -
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
The estimated date of the pre-arrival form should be completed automatically using the Leads info.
1 vote -
Bulk edit rental conditions
Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.
1 vote -
Improve custom data page.
Formatting is odd and confusing. Boxes not alligned with text.
2 votes -
Support Decimals for Service Providers Cost
Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49
1 vote -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL1 vote -
Support more types of taxes WITH "long stay exemption" for direct bookings
Support more types of taxes WITH "long stay exemption" for direct bookings and all other platforms, especially Occupancy Tax/ City tax / Tourist tax.
Because, the governmental rule can be that this occupancy tax is valid up until a certain number of nights (in this case 30 nights). So, it must not be shown when a guest books for 31 nights.
Hostfully only has the option Ignore tax charge for over applied to Rental and Cleaning fee taxes, not Occupancy tax.
Long term stay exemption from Fees & Policies tab only applies to Airbnb, not Direct Booking.
However, we need…
7 votes -
Better Owner Calendar View
The calendar on the owner portal should look similar to the PM calendar does. I would like them to be able to see the bookings exact dates, not necessarily names of the person, but the blocks. Their calendar view is very basic and only shows availability instead of full individual blocked dates.
3 votes -
Booking Lead Time for specific days of the week
We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.
3 votes
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