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1874 results found

  1. It would be great to create a Mid-stay clean that could be done easily by adding the time-specific trigger for job creation.

    in our example, we offer a mid-stay clean for guests who stay more than 7 days.

    26 votes

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    4 comments  ·  Service Hub  ·  Admin →
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  2. We have many messages come in per hour, but there are only so many Leads/messages displayed on the page at a time. It would be good to be able to see more Leads/messages load as the page is scrolled so I can see more past messages in case I need to reference one of them.

    2 votes

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    1 comment  ·  Inbox  ·  Admin →
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  3. I'm using zapier to handle owner blocks that are created in Hostfully.
    Right now, if the owner blocks dates using click/drag function on the
    calendar to block dates, this triggers an update zap. However, if the owner blocks dates by clicking the "+ Block Dates" button at the top of their dashboard, it doesn't trigger any zaps. This is a serious oversight that adds lots of complications to our system. Can you fix this so the "+Block Dates" button also triggers a zap?

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. We have a number of covered wagons available for guests to stay in. It would be nice to have a property type added for "Covered Wagon." Tipi, Yurt, and Igloo already exist in the system. "Wagon" would cover both western style covered wagons, as well as Gypsy style wooden wagons.

    1 vote

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  5. If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. It would be nice if there is a way to copy rates from one property to another one with just one click

    7 votes

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  7. We would really like to be able to have a digital signature added to any custom templates as we send out contracts once booking is confirmed and we would like a guest to be able to digitally sign it

    9 votes

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  8. When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.

    4 votes

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  9. When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. When a lead is generated on our sites (due to no availability) they are currently not input into Hostfully, but instead just emailed. It would be helpful to have the option of having lead information stored in hostfully so that we don't have to manually add them if we find a date that works for them, Also a phone number is needed to be captured on the lead form too, as sometimes our emails to these leads go to spam and we need a way to follow up,

    3 votes

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  11. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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  12. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    5 votes

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  13. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    2 votes

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  14. Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.

    10 votes

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    1 comment  ·  Channels  ·  Admin →
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    Many of the original concerns leading to this request have been alleviated over the years.


    Booking.com now offers payments by Booking.com and we'll be rolling out request to book with them this quarter.


    Vrbo offers request to book as well.


    If we get more votes on it, we may consider it in the future

  15. When I go to the "Financial Reports" and "Export Extended Data" it produces an Excel spreadsheet. The problem with that sheet is that the dollar values for all the rent, fees, etc come out in the spreadsheet as a TEXT field ($100) instead of a number (100), so the data cannot be used to add up a total because it's TEXT and not a NUMBER. Surely this can be easily fixed by your development team so these spreadsheets come out ready to use.

    9 votes

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  16. A guest should be able to pay more than the minimum payment required at registration

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  17. A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  18. I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    3 votes

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  19. When guests are paying above a certain amount we want to be able to handle them differently and send special service notes with information to service providers and ourselves.

    1 vote

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  20. When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
    Same as the HOLD duration.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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