1514 results found
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I want to export all of my reviews
More details: I want to export all of my reviews so I can utilize them in copy and other materials. Also, I have a tool that uses AI to analyze the details of my reviews so I can see what people generally like and/or can improve on.
1 vote -
1 vote
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Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
2 votes -
Add more info to system template "Payment failed"
I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.
2 votes -
1 vote
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calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
1 vote -
Grandchild Listing
The reason the prospect is not moving forward with transitioning from Guesty to Hostfully is due to not having grandchild listing. We have parent child listing, but Guesty allows you to have parent/child/grandchild listing which she needs.
1 vote -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
2 votes -
Add option for "Weekday" in the Logistic report
In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.
2 votes -
1 vote
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Payment Information
It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".
3 votes -
2 votes
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Put dates on the whole calendar in the Mobile App
Put dates on the Calendar in the Mobile APP, it only shows some dates.
1 vote -
There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners
There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners.
1 vote -
Ability to turn ff system template "Notifying owner of a new booking"
Ability to turn ff system template "Notifying owner of a new booking" from the messages sent to property owners
1 vote -
Send Now Feature
It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.
25 votes -
Preview bit when pasting the DBS link
The preview bit is the only thing that has never worked from the begining - when we share the link on facebook or imessage, it doesnt show a preview
1 vote -
Instant book but only for <30 day stays
INCREASE the price for long stays or add Instant book but only for <30 day stays only, not only decrease filters
1 vote -
Owner adjustment table should include "Notes" (and maybe allow selecting columns)
Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.
We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.
1 vote -
Support more types of taxes WITH "long stay exemption" for direct bookings
Support more types of taxes WITH "long stay exemption" for direct bookings and all other platforms, especially Occupancy Tax/ City tax / Tourist tax.
Because, the governmental rule can be that this occupancy tax is valid up until a certain number of nights (in this case 30 nights). So, it must not be shown when a guest books for 31 nights.
Hostfully only has the option Ignore tax charge for over applied to Rental and Cleaning fee taxes, not Occupancy tax.
Long term stay exemption from Fees & Policies tab only applies to Airbnb, not Direct Booking.
However, we need…
1 vote
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