619 results found
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Clues on the calendar to indicate upsold items along with the direct booking flow
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
3 votesThis is a good idea - thanks for suggesting.
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Update Vrbo amenties to include their entire checklist
I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.
Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…
4 votes -
Set Descriptions by Channel
Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.
2 votes -
Setting for Exemption taxes.
In UAE, we need to collect Tourism Dirham for the first 30 nights of long-term booking regardless of how many days it is, which should be flat amount per night (AED 10 per night). But the setting in HF is not supported that yet.
If I set it under Fees & Policies and have “long term stay exemption” is 30, this means when guest book a reservation beyond 30 nights, no tax will be collected for Tourism Dirham.
If I choose "ignore tax charge for over 30 days" in Property Main setting, it does not work for Airbnb channel and…
2 votes -
Convert block to hold or booking
Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
Once we work out the details, I want to go from the block to a HOLD or BOOKING.
But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…
5 votes -
Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
2 votes -
2-Way Message Sync
Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.
2 votes -
Make Rate Multiplier available at Property Level
I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
And on hostfully, property A gets 0% and property B gets +10%Right now, the rate multiplier is only available at the channel level.
8 votes -
Group templates and triggers
Group templates and triggers by specific property or unit number.
8 votesAbility to sort the triggers table is planned.
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Enable Stripe's Checkout for Chargeback Protection & Apple Pay
As a PM, I would like the ability to opt for Stripe's Checkout integration for Chargeback Protection in order to protect myself from wrong chargeback claims from guests and to allow guests to pay with Apple Pay.
8 votes -
Configure agency split per owner per property
As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.
9 votes -
Support more Airbnb amenities
Support more Airbnb amenities:
animals; poolorjacuzziwithnofence; lakeorriverorwaterbody; climbingorplaystructure; heightswithnofence3 votes -
Automatically translate messages send through inbox
Airbnb does automatic translation but I was just trying to do as much of my messaging and tasks through Hostfully as I can instead of having to go back and forth! I’ve been just responding through Airbnb so it would automatically translate what I’m texting instead of having to go through Google translate
2 votes -
Import Booking.com reservation commission
Booking.com reservation commission should be imported & there should be a field for this in the Enhanced Reporting just like Airbnb Host Service Fee. Sometimes I choose to pay more commission so that BDC boosts my ranking on specific dates. This makes it hard for me to show the correct Booking.com reservation commission in the Enhanced Reports.
9 votes -
Adding a customized checklist to each guest
I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?
1 vote -
Agency Percentage Based on Nightly Rate vs. Gross Revenue
Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.
It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).
2 votes -
Ability To Turn Off Auto Communication for Reservation
It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.
1 vote -
Automatically Resend Preapproval Once
I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires
2 votes -
Expand the timeline of the new calendar
Currently the calendar is limited to 6 months in the past and 15 months in the future.
I would like to expand the future to at least 2 years, if not indefinitely.4 votesWe plan to expand the future limit to 2 years
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Get a notification when an Airbnb guest needs to alter their reservation.
When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.
I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.
9 votes
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