1810 results found
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Able to rename the report following the property filter
Able to rename the report following the property filter
1 vote -
Rental License number appears on the report
Rental License number appears on the report
1 vote -
Ability to extract Owner block's Notes and dates of the owner blocks in the property report
We want the ability to extract Owner block's Notes and dates of the owner blocks in the property report. At the moment, it only gives the occupancy rate, number of nights of the owner block per property.
1 vote -
Ability to customize Bed type name
I create a profile, King Bed splittable in 2 single
2 votes -
Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
6 votes -
The ability to resend/reset the Pre Arrival form if guest uploads wrong ID
We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.15 votes -
Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all
Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.
We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
I also…28 votes -
Notify PM once SP job complete
When a SP completes their job and marks job as completed on their side, I should receive the notification for this event.
1 vote -
Add the variable [name_of_listing] variable to the review template.
Add the variable [nameoflisting] variable to the review template.
1 vote -
Task management 'complete' button in the unified inbox
Task management 'complete' button for guest, team messaging.
For example, a potential client with 200 listings based in Australia would like to be able to slightly task manage within the unified inbox. For example, a guest asks to replace something, the team can read the message, take on the task to do the job, and in the unified inbox, be able to mark the job as complete.
2 votes -
Ability to set preferred name as sender of messages
On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used
2 votes -
Allow to create the payment for the balance link for the difference when modifying booking.
i want to have the option to send the payment balance link for the difference when modifying booking.
2 votes -
Default the doDefault the downloading report file name to Report name not name "render_report."wnloading report filed
Default the downloading report file name to Report name not name "render_report."
1 vote -
Add discount code from payment page
Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey
1 vote -
When booking changes houses. Notify both owners of the change
When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.
2 votes -
Add Tado and Hive to Devices
Tado and Hive pretty standard installs in UK support would open up your Uk clients/hosts
1 vote -
1 vote
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Unable to add extra note to archived leads
Ability to modify archived leads including Airbnb leads because we need to input Extra note/ Private note about guest's stay and other details.
1 vote -
Bulk features for enhanced reporting
It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.
2 votes -
Capture preferred language during the booking flow
Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.
5 votes
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