2311 results found
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Improve visibility of upsell options (e.g., pet fees) earlier in the booking flow
Currently, optional upsell items (such as pet fees) are only displayed later in the booking process, around the “Confirm and Continue” or payment stage. This can make them easy for guests to miss.
It would improve the user experience to surface these options earlier in the flow — for example:
After guests input the number of guests
Before clicking “Book Now”
Or as a dropdown/selectable option earlier in the checkout process
This would make upsells more visible and intuitive, and could potentially increase adoption and reduce confusion for guests.
Use case:
Property managers want guests to clearly see and select…4 votes -
4 votes
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HOLD Requests - Allow the Booking Quote to stay active even though the hold has expired
We are using the hold function for 24 hours and then use the autosend follow up to nudge the client that the hold is due to expire. This is very effective! However, is there any way the booking hold request quote flip into a new lead that can still remain accessible to book if it the hold has expired? This way if a client is late to make the payment, they can still book without intervention from us but it also releases the date on the calender to allow another reservation to happen if they are too slow.
5 votes -
Customize Available Property Lists for Inspections
Problem
When I filter properties by availability for a specific date in the calendar, I can email the available property list, but the list does not include the information I need to actually use it operationally, such as the property address or internal property name.This makes it difficult to plan inspections, maintenance visits, or team routes because I have to manually look up the properties after generating the list.
I also need to understand availability by time of day. For example, some properties may be available from 10:00 AM, while others may only become available after a guest checks…
2 votes -
notification to host and guest when rental agreement has not been signed.
We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…
6 votes -
1 vote
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Redirect the login page to the Owner to the accessible pages instead of the Dashboard page
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.
13 votes -
1 vote
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Automatically adjust unbookable or gap nights directly from the Calendar
I'd like to have a feature to automatically adjust unbookable or gap nights directly from the Calendar. Currently, I'm doing it manually. The objective is to automate where possible
1 vote -
Notify PMs When Airbnb Messages Are Delayed
When Hostfully detects that Airbnb messages are not being imported within the expected timeframe, notify affected customers proactively.
1 vote -
Taxes sent to Booking.com is set to "included" instead of "not included"
When adding taxes to Booking.com, there is an option to set "included" or "not included" in the rent amount. However, this option is not available in Hostfully. The taxes are sent to Booking.com and set to be not included by default.
We need it to be included in the Rent amount instead of being added on top of the rent.
1 vote -
Be able to set tax rates to start on specific dates
I just received a notice from my municipality that they are increasing the tax rates:
If you are a transient lodging provider or intermediary, you must collect the Transient Lodging Tax at the new rate for all stays ending on or after January 1, 2027. Transient lodging tax is based on the date occupancy ends. For stays that begin in 2026 and end on or after January 1, 2027, the increased rate must be applied to the retail price of the entire stay, not just the portion that occurs in 2027.
I cannot make that update to my tax rates…
1 vote -
id
Create an option to delete stored government ID information collected through the pre-arrival form after say, 6 months.Some guests are expressing unease about uploading government ID. I don't want to abandon that requirement but give them assurance that it isn't stored for ever
1 vote -
Remove visibility of direct booking property from website
I have some properties that owners don't want to have online so people can search for them, but we want to retain the capacity to send quotes to prior guests and friends and family when they ask. I'd like to be able to keep these properties active in Hostfully for direct booking quotes, but I don't want them to appear in my search results on the website that Hostfully creates.
1 vote -
Exposed cancelled_at datetime via leads / leadsql
There's no such data at the moment exposed via API and the only reference is via webhooks.
1 vote -
Owner Blocks Included in Arrival Report
When running an arrival report for a specific date range, it would be helpful to also include any owner blocks (owner arrivals) with the guest arrivals.
2 votes -
1 vote
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Ability to set a channel for Price Rules
Ability to set channels for Price Rules
14 votes -
Highlight the day on the Web Calendar
The app calendar now shows the previous days bookings in a lighter shade - that is so helpful. If you could do that to the web calendar that would be amazing - and if you could make it possible to click on a date and have the entire column highlight that would be even better! Thank you
1 vote -
Add a channel-specific custom text field for cancellation policy explanations
Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.
3 votes
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