1872 results found
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failed transaction notification
Receive notifications for every failed payment for every channel.
1 vote -
Automate tax remittance
Automate tax remittance or integrate with Avalara Tax or similar
1 vote -
Add a condition or event to the triggers for Lead Note
Some integrations add notes in the lead modal. This information can be useful to operations. Could we please have a trigger event for Lead Note, so when a note is added to the lead modal, it could trigger a message with the Lead Note variable so the PM can see the note message WHEN the note is added?
1 vote -
1 vote
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Adjust booking type based on length of stay is not available at the moment.
I would like to know if it’s possible to adjust the booking type depending on the length of stay. For example, if guests wish to book for one week or longer, they can make an instant booking. However, if the stay is only for a weekend or less than seven days, it should be a request, and we would then send an offer.
1 vote -
Separate listing name for booking.com
Please allow us to separately configure listing name for different channels. In this case, we need our property names on booking.com different to airbnb. For example, on booking.com, it's more reasonable to use our brand name and property name, e.g. La Gente @ Pavilion Embassy, whereas for airbnb, it is more sensible to use highlights and features, e.g. 3R2B Luxury High Floor KLCC Pavilion Embassy 600MBPS
1 vote -
Ability to set beds under "studio" room instead of "living room" for where you'll sleep section
Add the ability to select “Studio” as a sleeping area type within Hostfully so that the bed setup syncs correctly to Airbnb without defaulting to “Living Room.”
1 vote -
1 vote
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order statement split by dates
This will help customers accounting people that ask for an itemized report, majority of pms like FIDELIO, ROOMMASTER AND ETC. THE BIG PLAYERS ON THE MARKET can do this, it will help me sell it also to another company or hotel. I can see it on the view and it break it down rent daily, but i can not add it on the receipt. I loved the simple way like this but those big company specially some federal government accounting still on old school, i tried telling them its there simply devide the total rent by how many nights, i…
2 votes -
Ability to translate rules and policy in several languages
In the property setting, only the description page is multilingual.
In fees and conditions, the fees, rules and cancellation policy are only in one language. Which makes the overall listing look unprofessional.2 votes -
Transaction recorded added to Airbnb cancelled bookings
At the moment, Hostfully order displays the amount that Airbnb has refunded for cancelled bookings. But there is no transaction records for those Airbnb cancelled bookings, causing it's a bit confused for us.
If system can add transaction record of amount after Airbnb cancellation refund automatically like for confirmed bookings, it would be helpful.
2 votes -
Add “Referral Source” as a Required Field for Direct Booking Inquiries
Description:
Add an option in the Hostfully Direct Booking Site settings to create a required custom field asking “Who referred you to our rental?” during the initial inquiry or booking request process. This would ensure property managers can track referral sources without relying on optional fields or follow-up messages.Why This Matters:
• Helps property managers identify successful referral channels.
• Supports referral programs and marketing ROI tracking.
• Improves lead quality by gathering valuable info at the first point of contact.Suggested Implementation:
• Allow admins to create a custom “Referral Source” field.
• Option to mark the field…2 votes -
select multiple photos to map to room
There is a select multiple photos - but it would be nice if we could select all of the photos for one room and then click map to room, just once.
1 vote -
Add an FAQ section to the Booking Widget
Like where is the very light switch how to retrofit this item etc. maybe in a welcome page, guest info guide, or a small “House FAQs” section. So if you have any suggestion where these things can fit . thank you
1 vote -
Possibility of Viewing Past Pricing When Reservations Exist
To set pricing for the upcoming year, I usually reference the previous year’s pricing view as a baseline. However, with the new calendar view, it’s difficult to see the prices for dates that already have reservations.
1 vote -
1 vote
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Show different colors for the configured pricing period on the calendar
Show different colors for the configured pricing period on the calendar
1 vote -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
14 votes -
Add updatedSince query to /threads endpoint.
The /threads endpoint also does not have an "updateSince" filter and a way to mark the thread as closed.
When we fetch threads, we end up fetching all threads from the beginning of time and then check if there are any new messages under each of the threads. This is not efficient and not helping with the API limit of 10,000 calls per hour.
Use Case 1. Daily reporting for customer service workload, agent performance, first time to response, enquiry-to-conversion ratio, etc
For this use case, our plan is to pull the data related to all the threads, messages, leads,…
1 vote -
Option to see which team member sent a inbox message
I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes
3 votes
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