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Property Management Platform - Web

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1810 results found

  1. VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.

    12 votes

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    0 comments  ·  Channels  ·  Admin →
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  2. It would be really helpful if the Property list in the Report/Filter section could be sorted in alphabetical order.

    3 votes

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  3. Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters

    3 votes

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  4. Airbnb has a functionality called representative inventory which allows hosts to create one listing for multiple same units. It would be great to support this feature.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  5. As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.

    2 votes

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    0 comments  ·  API  ·  Admin →
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  6. To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.

    19 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  7. To improve Airbnb synchronization: we'll need to add a channel setting for users to choose whether to delete rooms from Airbnb that don't exist in PMP during synchronization.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.

    2 votes

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  9. Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.

    3 votes

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  10. Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49

    2 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  11. When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.

    1 vote

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  12. Here are some examples of comments that could pop up for a guest account:

    Do not book guest – Guest has a history of cancellations or issues.

    Early check-in approved – Guest has confirmed early check-in request.

    Pending pet fee payment – Guest owes payment for a pet stay.
    Special request for quiet room – Guest prefers a quieter location within the property.

    Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

    VIP status – Frequent guest, provide exceptional service.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  13. When there's an existing role (owner / guest / service provider) and they accidentally or not try to create a new PM account, the system should not change an existing role's email automatically (+xxx), or at least should notify the role / associating PM about such change.

    1 vote

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  14. I would like to provide feedback on the Financial Reports section in Reports. When utilizing the Enhanced Reports, it is necessary to run it for an overview. However, I believe that with the Financial Report tab, you can simply choose a date range to view a list of reservations, including the booking breakdowns. This is a more convenient option.

    If there is a feature to select the date type of booked date and stay date, it would greatly improve the usefulness of this section.

    1 vote

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  15. I want to have the option of adding multiple-choice answer types for pre-arrival form.

    2 votes

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  16. 1 vote

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  17. It could be really helpful to have some editing abilities for the agency logo.

    9 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Admin →
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  18. It would be very helpful to have a feature in Hostfully where I can track earnings from offline bookings. However, these offline bookings should not be subject to commission from Beyond Pricing. Therefore, I would like a feature to block these dates for Beyond Pricing but still have visibility into my earnings from these offline bookings.

    2 votes

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    under review  ·  1 comment  ·  Integrations  ·  Admin →
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  19. Would it be possible to forward messages from a guest who booked through an external site to Hostfully?
    I'm referring to the Create Message endpoint: https://dev.hostfully.com/v3.0/reference/createmessage-1.
    Could you provide suggestions on whether the Create Message endpoint could support sending messages with a status of "CREATED"? Currently, it only supports "SENT," which is always treated as sent by the property owner/manager.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. 1 vote

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