2114 results found
-
mobile log in
When you log in on browser through mobile. The numbers revert to the alphabet and you cant auto insert the code sent to your mobile
1 vote -
Support for Multiple Rate Plans via Hostfully Integration with VRBO
Currently, my rates are synchronized through Hostfully, and I do not have access to the calendar panel in VRBO. This means I can only configure pricing within Hostfully.
However, Hostfully only allows mapping a single rate plan to VRBO. As a result, guests can only see and book one price option.
Use Case Example:
I manage a property where I would like to offer two different rate plans:
Standard Rate Plan
Price: €100
Includes standard cancellation policy (eligible for refund under defined conditions)
Non-Refundable Rate Plan
Price: €70
Fully non-refundable (no refund if the guest cancels)At the moment, with…
1 vote -
Import a refund amount from the Marriott bookings to Hostfully automatically
Currently, if there is a refund on Marriott, it is not reflected on Hostfully booking, causing a discrepancy in the booking value between both platforms. It would be great if the refund amount were automatically reflected in the Hostfully booking whenever a refund transaction occurs on Marriott.
1 vote -
Archieve reports
Option to archieve reports / Owner reports that no longer in use instead of deleting it. This helps track purpose in case we need to re-check the historical data.
1 vote -
Send button available after guest book
Inbox Send Button:
- Current behavior: For Airbnb guest, the send button is only available once a message is received from the guest or if the host sends a direct message from Airbnb to the guest.=> I want this button should always available after guest booked, no matter if the guest or I sent anything yet. So when a guest on Airbnb does an instant book, I don't have to leave Hostfully to reply.
1 vote -
Allow full Security Deposit collection at booking even when % due at reservation is less than 100%
Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.
Example:
If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.3 votes -
Import messages from Airbnb leads "at checkpoint" status
Import messages from Airbnb leads "at checkpoint" status
2 votes -
Display BDC lead’s rate plan name via API
My company manages the breakfast logistics for PM's guests. Currently, we are working with their team to fully automate the order flow from Booking.com to our delivery system, removing the need for manual data entry by the property managers.
We have identified that the "Rate Plan Name" (specifically determining if a reservation is "Breakfast Included") is visible in the Reservation Details as well as the Hostfully Enhanced Reports.
To complete the automation integration, we need to access this specific data point via API.
1 vote -
Dinamic Cancellation Policies
Be able to set dinamic cancellation policies accepted by Airbnb
3 votes -
Condition formula based on Job status
Support on conditional formula with text. For example, if Job status is Done.
1 vote -
2 votes
-
Lead Notes Visibility for Service Providers
It would be nice if the service provider could open a booking, review the notes under the Lead Details section, and configure the beds accordingly based on the information provided there.
Currently, this workflow no longer functions as it did before, and it has impacted operational efficiency. It would be great to have the ability for service providers to easily view booking notes and configure the beds based on the details included in the Lead Details notes field.
This functionality is important to ensure accuracy and avoid follow-up communication or configuration errors. Is not the same to add the notes…
1 vote -
accommodation revenue earned by stay date
We need a reporting variable that returns accommodation revenue earned by stay date within the reporting period (sum of nightly rates for those dates) instead of ADR-prorated totals. Without this, cross-month extensions retroactively change closed accounting periods and owner statements.
Because revenue is currently prorated using blended ADR, any cross-month reservation that is later modified retroactively changes revenue in already-closed accounting periods; we need a reporting field that recognizes accommodation revenue by stay date (sum of nightly charges in the period) so closed months remain financially stable.
example
A guest books:
Dec 20 – Jan 5
16 nights total
Each…
1 vote -
Option to Open Listings in Same Tab on Hostfully Direct Booking Site
1/ Current Behavior:
When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.2/ Feedback / Suggested Improvement:
It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.3/ Rationale:
Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…6 votes -
Able to use an email used and then erased.
To be able to use an email address that was used before, deleted and now needs to be use for another role.
2 votes -
pipeline search by check out Date
Filter the pipeline list, by check-out date
1 vote -
hopper
’m curious if anyone here has worked with Hopper Homes yet? (https://hopper.com/travel/homes) Their travel app is huge with younger travelers and seems to drive a ton of bookings. It would be amazing if Hostfully could eventually integrate with them — feels like a great extra channel for all of us to tap into.
1 vote -
Detail tax in metadata sent to Stripe
Looking for a way you can include the tax collected when the payment is sent to Stripe? There is not a good way to track tax collected in the reports section there.
Stripe support suggestion is to add fields like:
taxamount: Total tax collected
taxrate: Tax rate percentage
tax_jurisdiction: State/region where tax applies
subtotal: Pre-tax amountHow This Would Work
When Hostfully creates Payment Intents for your bookings, they would include the metadata:{
"amount": 1250,
"currency": "usd",
"metadata": {
"taxamount": "250",
"taxrate": "8.25",
"tax_jurisdiction": "California",
"subtotal": "1000"
}
}
1 vote -
1 vote
-
Improve checkout workflow to show the services page even if guests make full payment
The checkout workflow should show the service page so guests can add it even if they make the full payment. At the moment, the service page is not visible for fully-paid bookings, causing it to be inconvenient for the guest or the PM to add extra service during the guest's stay.
1 vote
- Don't see your idea?