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  1. We use Hostfully as our content management system for our public web sites. In certain cases where a bed doesn't reside in a real bedroom, but rather in an office or study, or in a living room with a convertible sofa, we feel it is disingenuous to advertise the sleeping option as a bedroom. We'd rather present it as a 1/2 bedroom. See below screenshot of the property referenced here (we have several in that situation), where a sofa bed is available in a non-bedroom.

    1 vote

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  2. At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF

    8 votes

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  3. Extend the Public name character limit, as currently it only allows 49 characters

    1 vote

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  4. Import Airbnb unconfirmed bookings with the status at “checkpoint” and at “checkpoint_voided”

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.

    Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.

    15 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  6. When I uploaded the photos in the unsupported format (HEICs), the system didn't reject it but still allow to upload the photos but it can not be pushed to channels.
    => I have to remove the photos and re-upload again.

    => the system should really reject the images if they are not able to push to the platforms so it would help us to avoid the double work in such cases.

    1 vote

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  7. Show a picture of the property where the booking was made in the Inbox sidebar.

    8 votes

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    1 comment  ·  Inbox  ·  Admin →
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  8. 3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  9. Add a murphy bed as an option to bed types.

    1 vote

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  10. 1 vote

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  11. I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    4 votes

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  12. My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.

    4 votes

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  13. Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.

    Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.

    As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Ability to add UTM to the pre-arrival forms links to be able to track the bookings for agency's marketing end

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!

    3 votes

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  16. In Booking.com, the Security deposit amount of the master unit is used for all sub-units. Support setting up different security deposit amounts per sub-unit instead.

    1 vote

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  17. Currently, when selecting “Owner can view booking details” (without selecting “Owner can view booking value”) for Owner Permission, it is mandatory to also select an Owner Payout formula. Is there a way to allow selecting “Owner can view booking details” without requiring a payout formula?

    1 vote

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  18. Currently, when a PM creates a lead manually, the client information always defaults to California as the address. This cannot be changed, and PMs need to update it manually each time.

    It would be helpful to allow agencies to customize the default address (country, state, or leave blank) when creating a new lead. This would save time and reduce errors, especially for agencies operating outside of California.

    2 votes

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  19. Having common areas as an option in the list provided by Set Bedrooms

    1 vote

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  20. we don't have the option of phone numbers for other guests, and the custom field does not work for us.

    1 vote

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