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Property Management Platform - Web

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1658 results found

  1. 2 votes

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  2. It would be beneficial to introduce the option for certain listings to offer hourly pricing. While it's understood that not all channels may support this feature, it would be valuable for direct bookings. This would enable us to rent office spaces, boat rentals, and other offerings on an hourly basis instead of nightly, providing more flexibility to our users.

    1 vote

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  3. 1 vote

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  4. We'd love to have a trigger condition to send messages to guests when they left a good review

    1 vote

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  5. We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
    If a gift card is written as a coupon code for a…

    15 votes

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  6. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    3 votes

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  7. Current behavior:

    when a booking.com reservation's property is changed,
    => the roomId is changed on Pipeline.

    => The property name need to change manually in Hostfully.

    Request:

    When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.

    1 vote

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  8. Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    1 vote

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  9. Property Managers want to be able to use the Inbox's AI suggestions feature on the Hostfully mobile app

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  10. Please create an easier way to print a failed refund report.

    1 vote

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  11. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  12. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    3 votes

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  13. When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  14. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  15. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    15 votes

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  16. On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

    83 votes

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  17. bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    8 votes

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  18. 3 votes

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  19. No matter if it is a brand new code or a code that is not expired, as the guest is entering the code it says expired until the whole code is entered. This makes a lot of guests stop before it is completed and calls that say the code does not work.

    8 votes

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  20. 7 votes

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