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1696 results found

  1. Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.

    7 votes

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  2. I would like to have the message with early checkin request from Booking.com guests showing up in Hostfully inbox so I can manage them in one place. Currently, it shows in Booking.com inbox, but Hostfully inbox.

    There is an original message from the guest, and that does not appear in the Inbox. It seems like it may be related to a special request (about an early check in)

    "I'd like to request check-in at x - x (checkin date). Is it ok?"

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  3. We want reservation notes to pass over to Turno so cleaners can have access to them.

    2 votes

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  4. 2 votes

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  5. We would want to feature videos of our different spaces / properties, just like property photos.

    20 votes

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  6. I want to be able to see who/when the blocks were created or deleted by in the UI.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. In the direct booking site, I want to be able to manage which field I want to require the guests to fill in before bookings.

    I also want to have the ability to customize (for example: name the button "Book Now") the direct booking site

    1 vote

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  8. I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?

    5 votes

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  9. In the search page, I want to use the drop-down of the property/cabin name instead of locations.

    I want to have ability to customize/select which fields to be used in the search in direct booking sites.

    1 vote

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  10. Since the Inbox is the place I spend most of my time, it would be very helpful if the reservation details in this panel were accurate.

    It currently shows the standard checkin time of the property, which might not be accurate. I'd like to see the arrival/departure time in Stay details tab in the Inbox page.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  11. Filters on direct booking site: min room, min price, amenities, others

    15 votes

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  12. 4 votes

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  13. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature

    2 votes

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  15. When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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  16. We upload high resolution images for our properties, so that any scaling that needs to be done by various platforms starts with the best possible quality.

    When the new DBS went live, it looks like it's using the full resolution. This means it's downloading dozens of 15-20MB images for each property, which is obviously very slow.

    AirBNB, as one example, rescales the listing images into webp format for listings. Not sure what other platforms do, but it would be nice to have the high resolution images in hostfully, and push those out to platforms that support it to let them…

    2 votes

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  17. Have an integrations Partner who can integrate with Lockly Locks

    1 vote

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  18. Would it be possible to send manual messages from one email address, and automated emails from a different email address?

    4 votes

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  19. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  20. We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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