1903 results found
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Enable Keyword Search in Inbox
Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.
There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:
Greatly improve efficiency in finding past communications
Save time when retrieving important details
Provide a smoother workflow for property managers
Benefit not only our company but also other users who face…4 votes -
Shows notes on blocks tooltip instead of "blocked by agency"
For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".
2 votes -
Add “Booking Value” as a field in Reports & Analytics
Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.
4 votes -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
6 votes -
Do not limit an email to only one guest or owner
be able to use the same account for different profiles under the PMP
4 votes -
Support for Monthly Pricing Structure
We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.
5 votes -
Pet options for DBS
Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet
14 votes -
Show travelstaytion bookings as travelstaytion bookings in central calendar
At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.
10 votes -
Make "Where you'll sleep" photo mapping easier to manage in V3
In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.
With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.
It would be great to…
5 votes -
consider the property Timezone to send Ical blocks
Ical works in UTC (Z at the end), so the TZ of the customer does not matter.
Google calendar's UTC time is what we take into consideration for ical.
9 PM in Mexico is already past midnight in UTC, so it takes the next day.
is it possible to consider the property timezone for this?
2 votes -
Allow Owners to Edit Listing Photos and Descriptions from the Owner Portal
Currently, property owners can view listing content in the Owner Portal, but they cannot update photos or edit the property descriptions. Since many owners want to keep their listings updated without depending on the property manager for small adjustments, adding these permissions would greatly improve workflow efficiency.
2 votes -
Recall email that went out in error
I'd love to have the ability to recall email that went out in error.
5 votes -
Create Group Bookings in Hostfully
I want to have the ability to create Group bookings in Hostfully as they are in Booking.com
2 votes -
Keep booking data of deleted properties
When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
This makes the reports and analytics tool unreliable.24 votes -
templates & triggers
Allow editing/personalization for scheduled messages.
2 votes -
5 votes
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Add “Send Rental Agreement” Option in Pipeline
There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.
2 votes -
Ability to delete sent messages in inbox
Have the ability to delete a message that was sent by mistake
3 votes -
Maximun stay for customizable period
Right now, we can edit the Minimun stay for a specific date range in the calendar. Would be usefull to add the Maximun stay as well.
2 votes -
Ability to log and report Agency-level adjustments
Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.
Examples include:
Hostfully subscription fees
Inventory purchases used across multiple properties
Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)
Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.
3 votes
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