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Property Management Platform

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2216 results found

  1. There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com

    1 vote

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  2. Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.

    I would like the payload to include more granular details about the type of update, for example:

    • Pricing update

    • Photo update

    • Amenities update

    • General property details update

    • Pricing rule update, etc.

    This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…

    5 votes

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    received  ·  1 comment  ·  API  ·  Admin →
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  3. Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. the ability to create a variable that can bring an image for a particular listing /unit

    for example>a way to add an image (a map of the unit location) as a variable

    2 votes

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  5. There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Channels  ·  Admin →
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  7. Eufy locks have great prices and features for short term rental hosts.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  8. Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  9. We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
    At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.

    The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database

    5 votes

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    1 comment  ·  Guest Portal  ·  Admin →
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  10. show nightly rate breakdown in booking widget of the dbs

    1 vote

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  11. VRBO has restriction on images (no text for example) that airbnb, booking.com and direct website don't have. I'd like to give more information but because VRBO system I can't use certain images even on airbnb or direct. The easy option will be to hide certain images per channel

    1 vote

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  12. Customers with large teams of agents would find it useful to be able to know which Hostfully user/team member sent or replied to a specific message in the inbox, for visibility of who dealt with a certain query for follow ups internally. If this could be displayed in the current area underneath the message that would be great , image shared for clarity , current format just shows the agency name , an additional user name would go alongside this in our suggestion.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  13. I strongly recommend adding a message recall, delete, or edit feature to the app. Mistakes happen, and users sometimes send messages by accident or realize they need to correct information after sending. Having the ability to recall or edit a message would greatly improve the user experience and is an essential feature for any chat, messaging, PMS, or communication platform.

    Currently, it is very frustrating to send a message in error and have no option to edit, delete, or recall it. Please consider this as important user feedback and prioritize adding this functionality in a future update.

    Thank you for…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  14. I strongly recommend adding a message recall, delete, or edit feature to the app. Mistakes happen, and users sometimes send messages by accident or realize they need to correct information after sending. Having the ability to recall or edit a message would greatly improve the user experience and is an essential feature for any chat, messaging, PMS, or communication platform.

    Currently, it is very frustrating to send a message in error and have no option to edit, delete, or recall it. Please consider this as important user feedback and prioritize adding this functionality in a future update.

    Thank you for…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  15. Have the availability to decide not to screen known guests who already stayed with the PM in the past, or to avoid doing screening for family or close friends

    2 votes

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  16. Currently, Screen and Protect cannot re-verify guests with invalid email addresses, even after the booking information has been corrected.

    It would be beneficial to have the option to retry verifying guests flagged with an invalid email on the Guest's Screen and Protect.

    1 vote

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  17. 2 votes

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  18. Currently, when a booking agent previews or selects custom templates, they can see all templates across the account, including templates belonging to properties they are not assigned to.

    This creates visibility and organizational issues, especially for teams managing multiple properties with different communication workflows. I want to have the ability to associate custom templates with specific properties. When a booking agent previews templates, they should only be able to see templates linked to properties they are assigned to.

    1 vote

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  19. I don't want to get charged for test reservations when using Screen and Protect.

    1 vote

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  20. 1 vote

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