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2127 results found

  1. When manually creating a reservation, add ability to specify a different down payment then the default. The use case is to use when making a longer than usual reservation and offering the repeat guest a lower initial down payment....such as offering 20% and the rest 80% 50 days before check-in.

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. We would like to have the option to do bi-weekly triggers for the recycle and cleanings for midterm rentals.

    4 votes

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  3. Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
    It would be handy to be able to add the promocode on guest's behalf after the reservation is made.

    3 votes

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  4. The Point Central Integration, generates the codes for the Master unit and for the 2 sub units, as well, which are 2 different properties.

    When the Master Unit is booked, the guest only received a code for one subunit, as it's the one selected in the lock of the Master unit, so the code for the other subunit is missing.

    The request is to create both codes for each subunit when the master is booked.

    In the meantime, there is a workaround shared by the PointCentral Integration Team:

    Log in to PointCentral.com
    Click on Users
    Locate and select the User…

    2 votes

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  5. We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…

    4 votes

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    1 comment  ·  Inbox  ·  Admin →
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  6. Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.

    Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.

    Overall goal: automate the properties onboarding process and eliminate manual work.

    4 votes

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  7. For now, if we have a custom data field named "Room name/Number" for a multi-unit property, for example. We would like to assign values to all units.​The process appears to be as follows: go to the "Room name/Number" field, select a unit, enter a value, and save. After returning to the page, two "Room name/Number" fields are displayed: one containing the value that was just assigned and another empty field. We then repeat the same process for the next unit until all units have been assigned a value.

    It would be great if there is an easier workflow to assign…

    1 vote

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  8. Guests booking through Airbnb may be reluctant to complete Hostfully pre-arrival forms or rental agreements when the links direct them outside of Airbnb. Airbnb displays a warning advising guests to remain on the platform for safety, which can create distrust and lead to cancellations.

    It would be helpful to provide a way to collect required forms and agreements through Airbnb-approved workflows, or to offer clearer messaging and branding that reassures guests the external forms are legitimate and required by the host. This could help reduce guest concerns, improve completion rates, and prevent avoidable cancellations.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  9. For Vrbo inquiries, we usually advise to not send quote with payment link for 2 reasons

    • Vrbo does not permit sending links or contacts through channel messages if the lead is in inquiry stage
    • In rare cases, if a guest makes a payment via the link, that lead will bypass the connection and be converted into an offline booking on Vrbo.

    However, the option to send a quote for Vrbo inquiry is still available which could be confused. Thus, the option "send quote" should not be available for all Vrbo inquiries.

    1 vote

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  10. Right now, a formula contains text such as if({LEADEXTRANOTES}="paid to Owner", {ORDERPAIDTO_DATE}, 0) will not work. I'd like text string comparisons to work in reports.

    1 vote

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  11. Alert when a property is closed or not bookable on Booking.com.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  12. There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com

    1 vote

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  13. When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
    In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
    And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.

    1 vote

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  14. She is brilliant at what she does, and I suggest she be promoted soon.

    1 vote

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  15. How can we get this embedded booking form to open in a new tab the Hostfully booking page on submission of the form, as currently it opens in the same tab?

    1 vote

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  16. Add a trigger condition that allows property managers to receive notifications whenever a reservation is moved from one property to another.

    1 vote

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  17. The minimum price rule should be improved so that the specific nightly rate for a date is used rather than a set rate for every stay. Our pricing is very specific week by week / night by night . We would like to be able to take bookings for less nights than our minimum stay as long as we still received the minimum amount of revenue (e.g. take a 2 night stay but it costs the same as 3). One value across the year isn't as effective and increases the cost in some weeks disproportionately.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  18. Description:
    It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.

    Ideally, this could work in one (or both) of the following ways:
    • Add the ability to group or filter adjustments by name directly in the report
    • Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by name

    This would allow users to:
    • Easily separate different expense types
    • Total costs by each adjustment category
    • Improve expense tracking, reporting accuracy, and owner statements
    • Reduce manual…

    3 votes

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  19. When running an arrival report for a specific date range, it would be helpful to also include any owner blocks (owner arrivals) with the guest arrivals.

    1 vote

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  20. Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.

    8 votes

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