2254 results found
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Improved Default Map Zoom on the Direct Booking Site
The map on the Direct Booking Site is zoomed in too closely by default, making it difficult to view the locations of properties. Guests have to manually zoom out every time they visit the map.
2 votes -
Ability to combine "day of the week" AND a time-based condition for triggers
It would be very useful to have the option to combine the condition "day of the week" with another condition where the trigger is fired every X days.
In my case, I would like to send out a message every other week. I have a trash collection schedule that alternates between trash one week and trash and recycling the following week. I created two separate templates that provide instructions for my guest who are scheduled to stay over the designate collection day of the week. I want to be able to provide them with clear instructions.
Also, I believe more…
2 votes -
Ability to edit and manage different languages of the Hostfully direct booking site
Currently, the language displayed on the Hostfully Direct Booking Site is determined by your browser’s language detection. But some languages are not patchy.
It would be great if we could edit and manage different languages of the Hostfully direct booking site
2 votes -
mtmpremieroperations@outlook.com
Feature Request: Monthly (30+ Day) Pricing Field
We would love to see a dedicated field for 30-day/monthly pricing within the property settings.
Currently, many 30+ day booking channels calculate the monthly rate by multiplying the nightly rate by 30. This often results in an unrealistically high monthly price that is not competitive and discourages potential guests from booking.
Having a dedicated monthly pricing field would allow property managers to:
Set an accurate monthly rate for mid-term stays.
Ensure integrated booking channels display the intended 30-day price.
Eliminate the need for manual adjustments or workarounds on each integration.
Increase booking conversions…2 votes -
Allow bold or basic text formatting in Direct Booking Site descriptions
It would be very helpful to support basic text formatting options in descriptions, for example bold text or simple rich text controls. This would significantly improve readability and guest experience on the Direct Booking Site, while giving PMs more control over how their content is presented.
7 votes -
support image attachmentz from email and text to hostfully
Be able to receive and view image from hostfully inbox from messages coming from email or sms or whatsapp
3 votes -
Support transaction-based webhooks
If Hostfully could consider a balance update as something to trigger the BOOKING_UPDATED webhook.
3 votes -
Customise templates & triggers per season
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
17 votes -
Triggers Filters
Have the option to filter triggers or a search bar
1 vote -
Onboarding to Vacation Rent Payment
Hostfully did not advise us during the onboarding process to notify Vacation Rent Payment so a new FORM needed to be created, approved and new USERNAME, PASSWORD and PROPERTY CODE. We went round and round while reservations came in without any payments. The guests were frustrated and so were we!
1 vote -
Send and receive images via SMS
Add functionality so that we can send/receive images via SMS. Direct booking guests especially are defaulting to SMS as communication, and this issue arises regularly.
1 vote -
Hostfully Devices do not show an activity log
Hostfully Devices do not show an activity log. It is very important to be able to know when staff and guests are coming and going. This seems like an obvious need of the integration. I’d like to see a Devices activity log that shows when a guest, cleaner, or other user accesses and leaves the property. This would allow me to track entry and exit times, especially for cleaners, and have better visibility into property access.
1 vote -
ORDER_FEES_MISC formula should include all fees in the calculation. With custom fees and pet fees
ORDERFEESMISC formula should include all fees in the calculation. With custom fees and pet fees
1 vote -
Be able to apply the Pricing Rules to more channels
Currently, we can only set pricing rules (bottom of the property's Pricing page) to Direct Bookings, Airbnb, Vrbo and HVMI. It would be convenient to do things here:
1. Select the channels to apply the rules to.
2. Select all the channels that Hostfully integrates with.2 votes -
Pet fee during booking flow on new DBS
Have the guest have the ability to include the pet fee during booking flow
1 vote -
1 vote
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AI Guest Response Generator That Learns Your Voice
I recently switched to Hostfully from another PMS, and one feature I really miss from that platform is an AI response generator. It learns your tone, personality, and communication style over time, so suggested replies actually sound like you—not like generic AI-generated guest messages.
Having AI-generated response suggestions directly within the inbox would be a huge time-saver, especially for hosts and property managers handling lots of guest communication. Ideally, it would learn from your previous messages, guidebook, and other unique documents, so the suggestions become increasingly personalized to your voice.
Would love to see Hostfully add something like this!
1 vote -
Allow hosts to create Google and Apple Calendar events for guests
Hostfully should generate shareable links for the Google Calendar and Apple Calendar events so hosts can send the appropriate link to guests. Guests could then add the pre-populated event directly to their personal calendar without having to enter the information manually.
1 vote -
Show Fees Separately for Airbnb Special Offers
I want fees to be listed separately for Airbnb special offers.
1 vote -
Guest Rating
If a guest has a poor rating in Air BnB such as 2 or 3 star ratings and low score this should reflect in the guest notes, yes you can manually enter these details about a guest but yes if we were relying on Hostfully to show us a guests rating or prior reviews that would be a potential risk. WE always have to log into Air Bnb to check a guests rating and reviews.
1 vote
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