2284 results found
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Ability to map parent-child photos different between OTAs
Under a master-sub setup, Booking.com shows all the photos on a master level and only a few for each child unit.
Would be good to be able to select which photos to include in the Master level and which ones on the child level but filtered by channel. So other channels like Airbnb don't get affected.
2 votes -
Improve guest receipts
Right now, the only option to send our guest's receipts is to create a template with the [$ORDER_STATEMENT$] variable but it doesn't populate crucial information like dates, guest's name, property name, transaction number, etc.
Would be nice to see an improvement here.
4 votes -
Add "Year-To-Date" option in Analytics page
I would like to have the option of "Year-To-Date" date range selector in Analytics page. Currently I can choose this year but that will include also the future bookings. and when I manually choose a date range I'm limited to 3 months at a time.
Having a year-to-date snapshot gives me a good idea of how I'm doing CURRENTLY.
2 votes -
Revenue Projection Report
Have a Revenue Projection report that estimates future revenue, not just revenue from existing bookings.
The current reports are based on confirmed reservations, but it would be very helpful to forecast expected revenue for upcoming months based on property availability, rates, occupancy targets, or other configurable assumptions.
This would make budgeting, cash flow planning, and business forecasting much easier without relying on external spreadsheets.
2 votes -
Improve Fee Editing UI to Better Differentiate Individual vs. Bulk Fee Updates
When editing a fee from an individual property's Fees page, users expect the changes to apply only to that property. However, if the fee is shared across multiple properties, editing it updates all selected properties, and deselecting properties removes the fee instead of creating a property-specific version.
This behavior is not obvious and is made more confusing by the "Selected Properties" label, which does not clearly indicate that the edit is a bulk update.
2 votes -
Custom amenity and Fee/Tax property selection
When you add a custom amenity or fee/tax from ona property page, then you cannot unselect that property from the list.
You need to enter through another property page with that amenity enabled to be able to unselect. Sometimes this doesn't work.
2 votes -
Have a Booking Lead Time for each Channel
Since Vrbo now allows same day reservations and Airbnb has their midnight based rule, this limit the chances to set a booking lead time where the same day reservations aren't allow but the guest can book until the midnight of the day before the check-in-
2 votes -
Push En suite bathroom (Has Private bathroom) to Airbnb
At the moment, the En suite bathroom (Has Private bathroom) only works for Booking.com, not for Airbnb. We want to show on Airbnb that the room has En suite bathroom
1 vote -
can take away the words “code expired” that pops up under the promo code window until you type it in in its entirety?
can you take away the words “code expired” that pops up under the promo code window until you type it in in its entirety? Why have those words pop up until the code is entered in fully - if in fact it is expired. This features throws people off and I lose bookings. It is confusing to people typing it in.
1 vote -
Agency-Level Troublesome Guest Blocking
Introduce a centralized system that allows property managers to flag and block problematic guests across all properties within an agency. Currently, guest issues are tracked at the individual property level, allowing repeat offenders to book other listings within the same portfolio.
This feature would enable agencies to mark guests as “Do Not Host” or “High Risk,” add internal notes, and automatically block or flag future booking attempts across all properties. It should also include alerts for flagged guests and team-based permissions for managing guest status.
Problem It Solves:
Prevents repeat negative experiences, reduces financial risk, and eliminates the need for…4 votes -
Add templates and triggers on top menu bar
Add Templates and Triggers to the top main menu selection bar instead of having to drop down on the company name menu, It is widely used and there should be a faster way to get there.
1 vote -
Import Booking.com Q&A Messages into Hostfully
Booking.com has introduced a new Q&A feature that allows guests and properties to exchange questions and answers. Messages exchanged through the Q&A section are currently not displayed in Hostfully.
1 vote -
Combine the booking and pricing views into one
Combine the booking view and pricing view into one view. I don't like having to go between the 2 views you should be able to either click an existing booking or click on dates to set pricing in one calendar view. The previous PMS I used had it all in one calendar.
1 vote -
Improve Enso Security Deposit integration with Booking.com and Vrbo
Property managers using Enso to manage security deposits must disable Hostfully's Security Deposit feature to avoid duplicate collection. However, this also prevents the security deposit from being displayed on Booking.com and Vrbo.
As a result, guests are only informed about the security deposit when Enso contacts them after booking, which can appear suspicious and lead to abandoned verification, support requests, or booking cancellations.
Requested improvement
Allow Booking.com and Vrbo to display the security deposit while Enso remains responsible for collecting and managing it.
This would provide a smoother guest experience and improve the integration between Hostfully and Enso.
2 votes -
Be able to add Whatsapp contact link in the direct booking site.
Please add a floating WhatsApp logo icon so clients can directly text me on WhatsApp
2 votes -
Ability to record guest ID by uploading files to system
We want to upload a guest’s ID to the appropriate ID/document field in Hostfully if the guest sends us a copy via SMS
1 vote -
EventConnect Integration
It would be great if Hostfully could integrate with EventConnect so bookings and availability could sync automatically between both platforms. This would save time and reduce manual work.
2 votes -
Improved Default Map Zoom on the Direct Booking Site
The map on the Direct Booking Site is zoomed in too closely by default, making it difficult to view the locations of properties. Guests have to manually zoom out every time they visit the map.
2 votes -
Create a promo code to start on today's date
At times, a promo code cannot be created with the Start date as today's date. I am not sure what prevents this, but sometimes I can/cannot create a promo code with the Start date of today. I had a guest who was trying to book and I wanted to create a unique code for that guest to use in that moment. When I tried to create the code with the same start date as the current date, I got the error message: "Error while creating promo code, please try again."
I was told that,
"error while creating promo code, try…1 vote -
Ability to search messages sent to owners
The inbox tab lists all messages sent to guests, but also to service providers, agents and owners.
Illogically, we can only search and filter messages sent to guests !
If I need to see all messages sent to a specific owner, there's no tool to find that communication thread.
I can only find it by chance in the messages list if the last message sent was not too old.1 vote
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