2115 results found
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PIN Code created for Lock-Off reservations: create both codes for each subunit when the master is booked.
The Point Central Integration, generates the codes for the Master unit and for the 2 sub units, as well, which are 2 different properties.
When the Master Unit is booked, the guest only received a code for one subunit, as it's the one selected in the lock of the Master unit, so the code for the other subunit is missing.
The request is to create both codes for each subunit when the master is booked.
In the meantime, there is a workaround shared by the PointCentral Integration Team:
Log in to PointCentral.com
Click on Users
Locate and select the User…2 votes -
notification to host and guest when rental agreement has not been signed.
We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…
4 votes -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
4 votes -
Owner Adjustments Report – Ability to Separate & Total by Expense/Adjustment Name
Description:
It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.Ideally, this could work in one (or both) of the following ways:
• Add the ability to group or filter adjustments by name directly in the report
• Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by nameThis would allow users to:
• Easily separate different expense types
• Total costs by each adjustment category
• Improve expense tracking, reporting accuracy, and owner statements
• Reduce manual…3 votes -
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.
8 votes -
Conditional check-in rules based on same-day check-outs
It would be helpful to allow conditional check-in rules, instead of fixed ones.
Example:
Block Sunday check-ins only if there is a same-day check-out (no cleaning available)
But allow Sunday check-ins if the property is already vacant and cleanCurrently, the “Only Check-In On” setting blocks all Sundays, which is too restrictive.
2 votes -
Allow Reservation Extensions Despite Turnover Days
Currently, turnover day restrictions prevent users from extending an existing reservation into a turnover day. Since the stay is already in progress, turnover rules should not apply when modifying or extending an existing booking.
Please allow reservation extensions even when the new checkout date falls on a configured turnover day, provided there are no conflicting reservations.
1 vote -
Integrate with Agoda
Integrate with Agoda
10 votes -
promo code
Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.
2 votes -
Make phone number field required in booking widget
There should be an option to make the phone number field required in the booking widget
1 vote -
Hi Team, I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations. Currently, we have
Hi Team,
I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
I hope this is something you can consider for future updates, as it…1 vote -
Airbnb Extended Cancellation policy
There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.
1 vote -
Request for Detailed Agreement Acceptance Logs for Chargeback Prevention
The Acceptance of our Agreement is a legal and binding document from the guest in regards to damage liability and cancellation rules and obligations. Acceptance/esign(accepted online) is the purpose of the guest Accepting our contractual terms and conditions. Without verified proof of Acceptance the guest has no liabilities in a court of law or in regards to a Credit Card Chargeback.
Therefore this is vital to the guest understanding of the terms and conditions and in their liability enforcement.
2 votes -
Variable [$LEAD_CHECKIN$] populate with format DD MM YYYY
The variable [$LEAD_CHECKIN$], which provides the check-in date, only provides the date in English, even when we use a template in another language. I work in Brazil and need the dates to be displayed in our format (dd/mm/yyyy).
We want the ability to set the Variable [$LEAD_CHECKIN$] to populate with format DD MM YYYY instead of MM DD YYYY
1 vote -
Widgets - Publishing tools upgrade
As the new upgraded Direct Booking Site has now been released, we hope the Booking and Search widgets can receive a similar enhancement in the future to provide a more consistent user experience and better align with the updated design and functionality of the booking site
1 vote -
Pin/Flag Inbox Messages for Follow-up
Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
Benefits:
- Better organization of inbox workflow
- Ensures important messages don't get overlooked
- Helps prioritize tasks and follow-ups
- Reduces risk of missing guest requests4 votes -
Allow connecting owner bank account into property setting
be able connect owner bank account into property setting
Beside the request to Allow access for multiple owners per property, I also want to be able to connect owner bank account (even more than one if you allow multiple owners for 1 property) and slit the payment for them1 vote -
Been able to have no Review Guest Template
Wanted to have 0 review guest templates but the sign 'You need at least one Guest Review Template' appears when trying to delete the only one.
2 votes -
Ability to set different fees depending on the length of stay
I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?
24 votes -
Improve visibility of upsell options (e.g., pet fees) earlier in the booking flow
Currently, optional upsell items (such as pet fees) are only displayed later in the booking process, around the “Confirm and Continue” or payment stage. This can make them easy for guests to miss.
It would improve the user experience to surface these options earlier in the flow — for example:
After guests input the number of guests
Before clicking “Book Now”
Or as a dropdown/selectable option earlier in the checkout process
This would make upsells more visible and intuitive, and could potentially increase adoption and reduce confusion for guests.
Use case:
Property managers want guests to clearly see and select…2 votes
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