2221 results found
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email address from client information tab should be automatically updated with email added to the pre-arrival
email address from client information tab should be automatically updated with email added to the pre-arrival
3 votes -
Customize Available Property Lists for Inspections
Problem
When I filter properties by availability for a specific date in the calendar, I can email the available property list, but the list does not include the information I need to actually use it operationally, such as the property address or internal property name.This makes it difficult to plan inspections, maintenance visits, or team routes because I have to manually look up the properties after generating the list.
I also need to understand availability by time of day. For example, some properties may be available from 10:00 AM, while others may only become available after a guest checks…
2 votes -
Allow bold or basic text formatting in Direct Booking Site descriptions
It would be very helpful to support basic text formatting options in descriptions, for example bold text or simple rich text controls. This would significantly improve readability and guest experience on the Direct Booking Site, while giving PMs more control over how their content is presented.
6 votes -
Booking.com "Unbookable" Notification
There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com
1 vote -
Be able to edit system messages on the booking widget.
When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.2 votes -
Add granular update details to UPDATED_PROPERTY webhook payload
Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.
I would like the payload to include more granular details about the type of update, for example:
Pricing update
Photo update
Amenities update
General property details update
Pricing rule update, etc.
This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…
5 votes -
1 vote
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Highlight the day on the Web Calendar
The app calendar now shows the previous days bookings in a lighter shade - that is so helpful. If you could do that to the web calendar that would be amazing - and if you could make it possible to click on a date and have the entire column highlight that would be even better! Thank you
1 vote -
Allow Channel-Specific Property Settings, Rules, Lead Times, and Listing Content
I have been requesting some version of this functionality for several years: Hostfully needs the ability to push different property settings and listing content to different booking channels.
Today, many settings effectively have to be the same across Airbnb, Vrbo, and other connected channels, even when the operational requirements and policies of those channels are very different.
Examples
- Channel-specific lead times
I would like to be able to set a longer booking lead time on channels where we are the merchant of record, such as Vrbo, than on a channel such as Airbnb where payment is handled and guaranteed by…
1 vote -
Add a channel-specific custom text field for cancellation policy explanations
Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.
3 votes -
Connect Stripe from Owner Portal
Have the ability to connect a Stripe account form the Owner Portal so the owner does not have to share credentials to the PM to connect their Stripe account.
1 vote -
create a variable to bring an image (a map of the unit location)
the ability to create a variable that can bring an image for a particular listing /unit
for example>a way to add an image (a map of the unit location) as a variable
2 votes -
Support Airbnb Extended Cancellation policy in Hostfully
There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.
2 votes -
1 vote
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Add Eufy locks to the compatible devices list for Hostfully Devices
Eufy locks have great prices and features for short term rental hosts.
1 vote -
Ability to communicate through different threads in the inbox with sub-bookings in a group booking
Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking
3 votes -
client information
We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database
5 votes -
show nightly rate breakdown in booking widget of the dbs
show nightly rate breakdown in booking widget of the dbs
1 vote -
Hide picture per channel or add different pictures per channel
VRBO has restriction on images (no text for example) that airbnb, booking.com and direct website don't have. I'd like to give more information but because VRBO system I can't use certain images even on airbnb or direct. The easy option will be to hide certain images per channel
1 vote -
Add name of Hostfully user who sent the message to messages in inbox
Customers with large teams of agents would find it useful to be able to know which Hostfully user/team member sent or replied to a specific message in the inbox, for visibility of who dealt with a certain query for follow ups internally. If this could be displayed in the current area underneath the message that would be great , image shared for clarity , current format just shows the agency name , an additional user name would go alongside this in our suggestion.
1 vote
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