2315 results found
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Create a category for co-hosts/employees, below "associate", where they can not see any financials including booking amounts.
For cohosts, create a category below "Associate" where no financial information is shown, no reservation amounts. Everything else within the Associate level remains the same.
3 votes -
Add a dedicated Vrbo Property Name / Listing Title field
Currently, Hostfully uses the Short Description field as the listing title sent to Vrbo.
It would be helpful to have a dedicated Vrbo Property Name or Vrbo Listing Title field in the Vrbo Settings section instead.
Having a dedicated field would make the mapping clearer and allow to manage their Vrbo listing title independently without having to use the Short Description field for this purpose.
2 votes -
Improve Direct Booking Site
Currently, there are 2 issues I have observed on the Direct Booking site: No Occupancy limits for Infants & Pets to show for the guest when they make a booking, and infants not being added to the booking after being booked.
It would be great if we could enhance these features for the Direct Booking Site.
2 votes -
Agency-Level Troublesome Guest Blocking
Introduce a centralized system that allows property managers to flag and block problematic guests across all properties within an agency. Currently, guest issues are tracked at the individual property level, allowing repeat offenders to book other listings within the same portfolio.
This feature would enable agencies to mark guests as “Do Not Host” or “High Risk,” add internal notes, and automatically block or flag future booking attempts across all properties. It should also include alerts for flagged guests and team-based permissions for managing guest status.
Problem It Solves:
Prevents repeat negative experiences, reduces financial risk, and eliminates the need for…5 votes -
Allow One-Time Scheduled Messages for Individual Guests or Reservations
Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.
For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.
Once the message is sent, the individual trigger should expire automatically.
This would give hosts more flexibility, reduce manual follow-up, and keep…
2 votes -
Add bank transfer as a payment method
Currently, we do not have the option: Bank Tranfer for the guest to pay.
It would be great if we could add bank transfer as a payment method
2 votes -
Allow Airbnb reviews to pull into hostfully's direct booking site
Allow Airbnb and other OTA reviews to pull into Hostfully's Direct Booking Site, and/or widget.
1 vote -
**Support Multiple Payment Accounts & Automated Property-Level Payouts for Multi-Entity Operators**
Feature Request:
Allow Hostfully users to connect multiple payment processor accounts and assign them to specific properties or legal entities within a single Hostfully PMS account.
Current Challenge:
Property managers operating properties under multiple LLCs or ownership entities currently face limitations in how guest payments are collected and distributed.
For example, our portfolio consists of six properties owned by two separate legal entities. Although Hostfully allows us to manage all six properties under one account, its PayPal integration requires all guest payments to flow through one PayPal account and subsequently into one entity's bank account.
This creates unnecessary intercompany transfers,…
1 vote -
Display check-out restriction on the Central calendar
Display check-out restriction on the Central calendar
1 vote -
Ability to set default message sending method
By default. my messages are set up to send emails. I would like to set my default to be text.
Email is currently set as the default method for direct bookings. If I prefer to send SMS, I will need to select it manually.. I would like to set my default to be text.
1 vote -
Automatically carry Owner Adjustments to the next month when there are no reservations
A common situation occurs when a property has Owner Adjustments in a given month but receives no reservations during that same period. Since Owner Adjustments are normally deducted from the revenue generated by bookings, this creates an issue: the system shows the adjustment even though there is no revenue to offset it against.
Solution:
Add an option for the reporting system to automatically detect when a property has Owner Adjustments in a month with no reservations and carry those adjustments forward to the next month that includes reservation revenue.7 votes -
Ability to set check-in and check-out times to the exact minute
Currently, the Check-in/out time field in the property's Booking Settings only accepts whole hours (for example, 09:00 or 10:00). Times with half-hour intervals, such as 9:30, cannot be entered in the property settings.
It would be great to be able to set up half-hour times.
2 votes -
Automatic Pricing Adjustments to Stay Competitive Across Channels
Allow property managers to define pricing rules that automatically adjust rates across channels to maintain their desired price relationships.
For example, a property manager could set a rule to keep Hostfully direct booking prices consistently lower than Airbnb prices. Hostfully would then automatically adjust the relevant pricing settings to achieve this.
1 vote -
Sync messages from Furnished Finder to Hostfully
Sync messages from Furnished Finder to Hostfully
1 vote -
Count Bunk Beds as Two Beds
Currently, a bunk bed may be counted as one bed in Hostfully, even though it accommodates two people. The total bed count should accurately reflect the sleeping capacity of the property, with each bunk bed counted as two beds rather than one.
1 vote -
Import "nickname" from Airbnb
Currently, Airbnb requires hosts to set our given name as the account owner and set a nickname. Hostfully only imports the account name, and this name is shown as the sender of the message, which in my case is wrong.
We use our nickname on Airbnb to sign our messages, as it's our company name.
I want Hostfully to import this nickname so it's shown as the sender of the messages instead of my real name.
1 vote -
Guests purchasing items from the guidebook marketplace can only purchase one item at a time
Currently, if guests purchase multiple items form the guidebook marketplace, they have to purchase one at a time.
Guests should be able to add more than one item from the guidebook marketplace to a cart, then purchase all the items in one go.
1 vote -
Purchases made via the guidebook should be linked to the client's booking
The marketplace for add-ons at booking and for add-ons via the guest portal are both created in the same place, with the same product details, pricing and payment, yet when a guest purchases an item from the guidebook, it doesn't update the booking details.
Unless the name happens to match the booking name, it's not even possible to know who has made the purchase.
Currently, when a guest orders something via the guidebook, we have to manually edit the booking and make a note of the purchase. This seems crazy to me.
1 vote -
Native Dynamic Pricing Tool
Add a native dynamic pricing engine directly within Hostfully to allow property managers to set, automate, and manage revenue management strategies without requiring third-party integrations
1 vote -
Security for the Rental Agreement Signature
Security for the Rental Agreement Signature.
For now, anyone can access the signed rental agreement with the URL. As these documents contain confidential customer information, we would like to have the option to secure the link.4 votes
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