2296 results found
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Allow One-Time Scheduled Messages for Individual Guests or Reservations
Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.
For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.
Once the message is sent, the individual trigger should expire automatically.
This would give hosts more flexibility, reduce manual follow-up, and keep…
2 votes -
Automatically carry Owner Adjustments to the next month when there are no reservations
A common situation occurs when a property has Owner Adjustments in a given month but receives no reservations during that same period. Since Owner Adjustments are normally deducted from the revenue generated by bookings, this creates an issue: the system shows the adjustment even though there is no revenue to offset it against.
Solution:
Add an option for the reporting system to automatically detect when a property has Owner Adjustments in a month with no reservations and carry those adjustments forward to the next month that includes reservation revenue.7 votes -
Ability to set check-in and check-out times to the exact minute
Currently, the Check-in/out time field in the property's Booking Settings only accepts whole hours (for example, 09:00 or 10:00). Times with half-hour intervals, such as 9:30, cannot be entered in the property settings.
It would be great to be able to set up half-hour times.
2 votes -
Security for the Rental Agreement Signature
Security for the Rental Agreement Signature.
For now, anyone can access the signed rental agreement with the URL. As these documents contain confidential customer information, we would like to have the option to secure the link.4 votes -
Add a pipeline status to show PM failed transactions
see the failed payments in red on the pipeline.
PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use…
3 votes -
Allow Channel-Specific Property Settings, Rules, Lead Times, and Listing Content
I have been requesting some version of this functionality for several years: Hostfully needs the ability to push different property settings and listing content to different booking channels.
Today, many settings effectively have to be the same across Airbnb, Vrbo, and other connected channels, even when the operational requirements and policies of those channels are very different.
Examples
- Channel-specific lead times
I would like to be able to set a longer booking lead time on channels where we are the merchant of record, such as Vrbo, than on a channel such as Airbnb where payment is handled and guaranteed by…
2 votes -
Make clicking outside the window not close the window unsaved.
When you click outside of some windows, it deletes the work you have done.
This happens on the pipeline when adding a lead. It also happens in a few other places like adding fees on Fees, Taxes and Policies, when adding Reviews, House Rules, Property Expectations, Price Rules, Triggers (but not templates).Is there a way to prevent the window from closing without saving if we accidentally click outside the window?
1 vote -
Security deposit for Booking.com
In Hostfully Agency Setting, Security deposit is set to be collected at booking time. However, it appears on Booking.com as ONARRIVAL because Booking.com does not have the "WHENGUESTBOOKS" value. I have tried to set the security deposit to be collected 7 days before arrival on Extranet, but it will shortly revert back to "ONARRIVAL".
It should support other values like 7 days or 14 days before arrival if the WHENGUESTBOOKS value is not available.
2 votes -
Connect Stripe from Owner Portal
Have the ability to connect a Stripe account form the Owner Portal so the owner does not have to share credentials to the PM to connect their Stripe account.
2 votes -
Featured properties on booking
Featured properties - Right now, you have to click all the properties to be featured on the site since there is not a "see more" button if you want to feature just a few properties to make the landing page less cluttered. I've had people respond back to me that they didn't see the property they stayed at last year and I have to tell them to do a more detailed search :( There is also not a way to arrange your properties how you want. Sometimes I have new properties that I want to feature first to gain interest…
1 vote -
Add Eufy locks to the compatible devices list for Hostfully Devices
Eufy locks have great prices and features for short term rental hosts.
1 vote -
Hide picture per channel or add different pictures per channel
VRBO has restriction on images (no text for example) that airbnb, booking.com and direct website don't have. I'd like to give more information but because VRBO system I can't use certain images even on airbnb or direct. The easy option will be to hide certain images per channel
2 votes -
1 vote
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Guided Setup Wizard
Introduce a wizard to make the setup process easier and more intuitive
1 vote -
Rental Agreement Icon _ Pipeline
it would be useful by quickly being able to see if rental agreement was signed
right now I have to have a knowledge that icon shows up there when signed, if not signed there is no quick way to know
maybe if the icon is red and when you hover you would get info 'rental agreement not signed
3 votes -
Customize Minimum Price on the Booking widget
Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).
But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.
3 votes -
wander
Pls look into adding Wander as an integration channel. We have a couple owners that have requested it.
1 vote -
API endpoints for scheduled messages
Provide API endpoints for scheduled messages that allow us to retrieve, delete, or modify the content and scheduled send time. Recently, I needed to cancel a scheduled "Future booking coupon" message for a guest and had to do so manually within the app.
1 vote -
Ability to Customize Report Formatting and Layout
Currently, users have limited options to customize the formatting and layout of reports. We would like to request the ability to edit report formatting, similar to what is available in Excel.
This could include adjusting column widths, changing font styles and sizes, applying cell formatting, and customizing the overall layout to make reports easier to read and better suited to users' needs.
1 vote -
Exclude test reservations from Screen & Protect charges
I don't want to get charged for test reservations when using Screen and Protect.
2 votes
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