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  1. Besides showing which rooms are booked with guests names, it would be helpful to also see if there is a cleaner assigned to the unit at checkout (maybe linked with Turno), if the unit has scheduled maintenance on a certain day, maybe an icon showing if the guest requested early/late checkout, if the unit is blocked there is a note section for reason why it's blocked, etc.

    2 votes

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  2. It would be great to have the ability to use a logo or other favicon for the guidebook.

    3 votes

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  3. In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.

    Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. Be able to include the marketplace purchases in the PMP for reporting

    2 votes

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  5. I would just like reminders sent to guests who have not yet left a review, if they have left a review then they do not get the reminder,

    So a set message encouraging to please review the property

    3 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  6. As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.

    2 votes

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  7. I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
    On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.

    3 votes

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  8. 1 vote

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  9. As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.

    8 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  10. I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
    I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.

    2 votes

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  11. I have one master and 2 sub units.

    For the majority of the booking window, I only want the master to be bookable while keeping the two subs totally blocked. If the master hasn't been booked and we're under 2 weeks from the stay date, that is when I'll unblock the two subs and have those be bookable.

    Currently this needs to be done manually.

    4 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  12. Group templates and triggers by specific property or unit number.

    22 votes

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  13. For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.

    Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  14. Hi team,

    At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.

    It's your current design and it's not possible to change on UI for now.

    However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.

    it's more the details for customer invoicing that we are interested in.

    3 votes

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  15. We would prefer that the guest simply be forced to sign the rental agreement when they book —or— when they make their second payment.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. 2 votes

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    1 comment  ·  Channels  ·  Admin →
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  17. I want to add a trunble bed with 2 twins in the settings, but there's no such option

    1 vote

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  18. I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.

    1 vote

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  19. Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"

    That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).

    the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.

    3 votes

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  20. When I receive a Vrbo inquiry, it shows in Inbox as a guest message, which is not linked to any lead (since no checkin/checkout dates are provided) - that's by design. I want the template picker in Inbox to display in this user case so that I can pick any templates and communicate with guests.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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